Research Analyst

Job Description

ONLY CANDIDATES WITH GOOD US/BRITISH ACCENT WILL BE ACCEPTED. Please do not apply if you cannot speak and understand English fluently in American/British accents as this role involves working and conversing with US Counterparts Essential Duties and Responsibilities Property Domain Expertise: Possess in-depth knowledge US mortgage markets. Business Requirements Gathering: Collaborate with stakeholders to elicit and document detailed business requirements for mortgage operations. Conduct workshops and interviews to understand specific needs and use cases. Deadline Management: Responsible for managing your own queue with specific files that must be prepared, reviewed, and mailed within a specific deadline. Data Management: Define data mappings, data validation rules, and data conversion processes to ensure accurate and consistent data within the systems. Customer Interaction: Clear and neutral English pronunciation, ensuring effective communication with US customers over the phone and through email. Skill & Experience: Qualifications: 1. Educational Background: - A Masters degree in one of the following fields: Business, Finance, Computer Science, Information Technology, or a related discipline. (if you do not have a masters degree you must demonstrate that you have experience. 2. Professional Experience: -A minimum of 5 years of relevant experience. 3. Mortgage Analysis: - Proven expertise as a Researcher with a strong track record US markets. 4. Software Proficiency: - Proficiency in working with software platforms, particularly those Black Knight's solutions, netronline, simplifile, property recorders offices, understanding mapping. 5. Expert Analytical Skills: - Excellent analytical and problem-solving skills, with the capacity to think critically and propose innovative solutions. 6. Communication and Collaboration: - Strong communication and interpersonal skills, with the ability to work collaboratively with diverse stakeholders. 7. Project Management: - Experience in project management, with a focus on volume-based business operations and effective time management. 8. **Certifications (Optional):** - Any relevant certifications in mortgage business analysis or certifications specific to Wipro Gallagher - NetOxygen or Black Knight platforms would be a plus. TIMINGS: IST 5:30 PM to 2:30 AM