Branch Operations Executive - Life Insurance Wego Consultants

1.0 - 5.0 years

2 - 5 Lacs

rajahmundry, andhra pradesh

On-site

We are seeking a proactive Branch Operations Executive for a Life Insurance company. The ideal candidate will be responsible for both field work and operations, with a strong focus on daily renewal collections and customer visits. This role is a great fit for someone with at least 6 months of experience in either collections or sales. Roles and Responsibilities Field Operations (80%): Conduct daily renewal collections . Make daily visits to customers. Office Operations (20%): Raise SRs (Service Requests) . Handle pending system work. Skills Required A minimum of 6 months of experience in collections or sales. Must be a local candidate. The candidate must have their own two-wheeler .

Posted 2 weeks ago

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DVP - Customer Retention - Gurugram Canara HSBC Life Insurance Company

12.0 - 22.0 years

20 - 35 Lacs

Gurugram

Work from Office

The role is responsible to drive renewal collections (revenue line) of ~7000 Crs with the support of 3 Call Centers with 150 resources located in Gurgaon, Chennai & Bangalore. KPI for each call center is to engage and enhance renewal collection of assigned renewal due book with the coordination of Field collection & sales team. Renewal collection is one of the key revenue item and carries significant weight of 20% in the Company Scorecard and Top line business as a 60% of revenue of the life insurance business. Hence,for the organization this is a key role who is responsible for driving renewal collections in efficient manner. The role also represents department in relevant forums which discusses various strategies, highlight concerns and challenges, recommend suggestive action plan, implementing various digital/automation strategies. This role is a strategic and people management role who must drive revenue collections and requires in-depth knowledge of persistency management, understanding of key variable/ levers, strong system knowledge, planning and control over input measures and good understanding of data.

Posted 1 month ago

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