Remote Dental Assistance

As a Back Office Operations Associate at our leading remote support service specializing in back-end operations for dental practitioners, your role will involve providing administrative support by assisting with tasks such as appointment scheduling, record-keeping, data entry, managing documentation for accuracy and compliance, checking insurance of patients, verifying patient eligibility for services, ensuring pending treatments are planned, handling accounts and EOB's, suggesting strategies for generating extra revenue for the clinic, and managing patient records, scheduling, and office coordination. Your excellent verbal and written communication skills will be crucial in liaising effectively with doctors and internal team members. You will collaborate closely with colleagues and other departments to ensure seamless operations and prompt issue resolution. Your availability for rotational shifts, including regular shift timing from 2:00 PM to 11:00 PM, is required. Qualifications and Experience: - Qualification: Bachelor of Dental Surgery or similar dental qualification is a plus. - Experience: Freshers to a minimum of 2 to 3 years in customer interaction roles, preferably in healthcare or service-oriented industries. - Skills: Strong communication, detail-oriented, excellent organizational skills, and multitasking abilities. - Attitude: Proactive, willing to learn and adapt to new processes and technologies. - Teamwork: Ability to work independently and as part of a team in a fast-paced environment. If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity by submitting your updated resume along with a cover letter to hr@sterlingwhiz.com. Join us in making a positive impact on dental healthcare by ensuring efficient back-end operations and providing superior customer support. We look forward to welcoming you to our team, where your administrative skills can make a difference in dental healthcare. Benefits: - Commuter assistance - Internet reimbursement - Leave encashment - Paid sick time Schedule: - Evening shift - Fixed shift - Monday to Friday Additional Information: - Job Type: Full-time - Work Location: In person - Performance bonus - Shift allowance - Yearly bonus,