Overseeing the customer service process Managining Sales Leads generated through various sourcesCalling on leads to verify customer interested and assigning to executivesRequired Candidate profilePossessing excellent product knowledge to enhance customer supportPerforming any other assigmnents as and when prescribed by your HOD or Sr. Management

Our business is to reach out to customers do activities on a daily basis ,understand the customer profile & segment and generate leads from market.Documentation and collection of all customer information.Marketing various VAS available to customersRequired Candidate profileAddressing all product related queries/objection by the customer and involve the DSM when required.Continuous follow up with the customer at each stage to convert the C0 to retail