Relationship Manager

Job Description

About Us: IndiaMART is Indias largest online B2B marketplace, connecting buyers with suppliers. With 60% market share of the online B2B Classified space in India, the channel focuses on providing a platform to Small & Medium Enterprises (SMEs), large enterprises as well as individuals. Founded in 1997, the companys mission is to make doing business easy . 187million Buyers | 7.8 million Suppliers | 104 million Products &Services Company Size 5,000+ Employees About Indiamart IndiaMART for Buyers – Convenience of connecting with sellers anytime, anywhere – Widermarketplace with a range of products and suppliers IndiaMART for Suppliers – Enhanced business visibility – Increased credibility for your brand – Lead Management System About The Role: Role: Relationship Manager – Sales & Servicing Department: CSD (Client Servicing) Location: Meerut Key Success factors for an Individual: • Aggressive self-starter who inspires a diverse team • Hunger to grow and l earn. • Positive and enthusiastic attitude • Customer Orientation • Team Management Skills What the Role involves: • The position holder will be managing a team of 5-6 individuals. • Build andmanage productive, professionalrelationships with key clients. • Accurately plan, forecast and achieve fortnightly, monthly clientretention and revenue targets from the assigned set of clients. • Maximize revenue by up-selling higher value services and achieve fortnightly, monthly client retention and revenue targets. • Systematic follow-up and time-bound closures. • Prompt resolution of complaints. • Daily 4-5 in person meetings(F2F) with clients on-sit