REGIONAL OPERATIONS MANAGER - UNSECURED LENDING

Job Description : Operational Efficiency : Streamline processes to improve productivity and reduce operational costs. Customer Service : Enhance customer experience by maintaining high service standards and resolving customer queries promptly. Process Improvement : Continuously assess operational processes and identify areas for improvement to drive efficiency and effectiveness across all functions. Team Management : Provide leadership and guidance to the operations team to ensure alignment with organizational goals and targets. Strategic Planning : Develop and implement operational strategies aligned with the company's overall goals and objectives. Performance Management : Set clear performance goals for the operations team and regularly monitor progress, providing feedback and support as needed. Budgeting and Resource Allocation : Manage the operational budget effectively, allocating resources efficiently to support business operations. Stakeholder Communication : Maintain effective communication with internal stakeholders and vendors and partners.