Job
Description
Role Overview: As the Regional Head (Strategic Accounts), your primary responsibility will be to oversee the management, growth, and development of key strategic accounts within a specific zone. You will be required to develop long-term relationships, create tailored solutions, and ensure the delivery of exceptional value to our top-tier clients. Leading the regional sales teams to achieve revenue targets, drive customer satisfaction, and enhance the company's presence in the strategic accounts segment will also be a crucial part of your role. Key Responsibilities: - Lead and manage the development of strategic accounts across the assigned zone. - Develop and implement strategic account plans, identifying growth opportunities and solutions tailored to clients" business needs. - Cultivate strong relationships with key decision-makers and influencers within strategic accounts. - Ensure the highest levels of customer satisfaction by anticipating needs, addressing concerns, and consistently exceeding client expectations. - Drive the execution of regional sales strategies and contribute to the development of sales plans. - Meet or exceed the assigned sales targets for strategic accounts. - Identify and capture new business opportunities within existing accounts, as well as develop new accounts within the zone. - Work closely with internal teams (e.g., marketing, product management, and customer service) to ensure the successful delivery of solutions. - Lead and mentor a team of account managers, sales professionals, and other related roles within the zone. - Ensure effective coordination among team members to meet individual and team objectives. - Provide guidance, support, and training to help the team members achieve sales goals and develop professionally. - Foster a high-performance, collaborative, and results-driven culture within the team. - Conduct regular market and competitor analysis to identify trends, customer preferences, and potential threats. - Prepare and deliver sales forecasts, reports, and insights to senior management. - Monitor and track key performance indicators (KPIs) and metrics for strategic accounts to ensure business growth and profitability. - Negotiate contracts, pricing, and service-level agreements (SLAs) with strategic accounts. - Ensure a proactive approach to client relationship management, focusing on long-term partnerships. - Represent the company at client meetings, industry events, and conferences. - Collaborate closely with the marketing team to develop targeted campaigns for strategic accounts. - Work with the product development teams to understand product offerings and customize solutions to meet the unique needs of strategic clients. - Coordinate with the customer support team to ensure smooth post-sales support for strategic accounts. Qualifications: - Bachelor's degree in Business Administration, Sales, Marketing, or a related field (MBA is a plus). - Proven track record of 8+ years in sales, account management, or business development roles, with at least 2-3 years in managing strategic accounts. - Strong leadership skills with experience in managing a team. - Exceptional negotiation, communication, and interpersonal skills. - Deep understanding of the market and customer needs in the assigned region. - Strong analytical and strategic thinking skills. - Ability to manage multiple projects simultaneously while meeting deadlines. - Excellent problem-solving skills and decision-making abilities. - Proficiency in CRM software (e.g., Salesforce) and MS Office Suite. (Note: No additional details about the company were provided in the job description.),
