Redius Infosecurity Pvt Ltd

6 Job openings at Redius Infosecurity Pvt Ltd
Company Driver Ghansoli, Navi Mumbai, Maharashtra 0 years INR 1.8 - 3.0 Lacs P.A. On-site Full Time

Job Description of Driver: · Check and top-up tire pressure regularly even for Spare tire. · Maintain vehicle service record and get it service after every 10000 KMS · Maintain set of required documents like RC, PUC, Insurance handy in vehicle. · Report any problem in vehicle immediately to Admin staff and get it repaired in time · Wash vehicles atleast once in a week · Deliver various items to different addresses as assigned. · Stick to a schedule and be time-bound on the job. · Follow the prescribed routes most convenient for delivery. · Load and unload the vehicle as needed. · Inspect, operate and maintain the vehicle and its cleanliness. · Maintain a log of all trips and related information for reference and confirmation. · Keep the car clean · Fill water in bottles kept in car. Change water daily · Follow road safety rules and regulations. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person

Company Driver India 0 years INR 1.8 - 3.0 Lacs P.A. On-site Full Time

Job Description of Driver: · Check and top-up tire pressure regularly even for Spare tire. · Maintain vehicle service record and get it service after every 10000 KMS · Maintain set of required documents like RC, PUC, Insurance handy in vehicle. · Report any problem in vehicle immediately to Admin staff and get it repaired in time · Wash vehicles atleast once in a week · Deliver various items to different addresses as assigned. · Stick to a schedule and be time-bound on the job. · Follow the prescribed routes most convenient for delivery. · Load and unload the vehicle as needed. · Inspect, operate and maintain the vehicle and its cleanliness. · Maintain a log of all trips and related information for reference and confirmation. · Keep the car clean · Fill water in bottles kept in car. Change water daily · Follow road safety rules and regulations. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person

Desktop Support Engineer L1 ( FIELD SUPPORT ) India 0 years INR 2.4 - 2.4 Lacs P.A. Remote Full Time

Job Description:  Responding to client support requests.  Contacting clients to find out the nature of the problem.  Traveling to the client’s location or connecting via a remote link.  Troubleshooting hardware and software issues.  LOG call with OEM service center if systems are covered under Warranty  Installing and maintaining hardware and computer peripherals.  Installing and upgrading operating systems and computer software.  Troubleshooting networking and connection issues.  Advising on software or hardware upgrades.  Providing basic training in computer operation and management.  Completing job reports and ordering supplies.  Maintain daily work reports in given format and share it with team leader Pay: Starting from: Rs. 20,000/- ( Per month) Perks: Attractive Salary + Performance Bonus Job Type: Full-time Work Location: In person

Business Development Executive ( Field Sales) India 2 - 4 years INR 3.0 - 4.8 Lacs P.A. On-site Full Time

Designation : Sales Executive About Us: Sun Systems is a system integrator of Information Technology solutions. We constantly study the IT industry trends and keep an eye on solutions that fit the market niche. We review the product's strengths and market standing before introducing them to the customer. We carry out extensive product assessment and testing, prior to adding them to our portfolio. Product selection is based on technical excellence, robustness and reliability. The product should be able to provide tangible business benefits and significant added value for our customers. About Role: Looking for candidates with strong communication skills and good command on Lead Generation and Closing Deals. Skills: Should have convincing skills Good communication skills with command on Hindi / Marathi/English Well versed with Ms Excel & Ms Office Strong Organizational skills and time management abilities Willingness to travel Target oriented, willingness to grow Qualities: Confident and proactive, extrovert Good listener, patient, polite Good personality, aggressive Target oriented, detail oriented Good at math Negotiation skills Multitasking Education: Graduate from any stream. (BSC IT/ BCA/ BMS) Preferred Work Experience: Fresher or maximum 2-4 years Requirement: Gender –Male/Female Age –25-35 years Role and Responsibility: Prospect for new clients by networking, cold calling, social media, advertising or using other means of generating interest from potential clients. Must Develop rapport with new clients and set targets for sales and provide support that will continually improve the relationship. Identify and meet potential clients, and the decision makers within the client organization. Organize prospects database according to Geography / Industry / Products. Gather information about clients by visiting their website, Social media, references etc. before visiting clients. Maintain healthy communication with clients. Generate references from existing clients. Gather feedback from customers or prospects and share with internal teams. Prepare and deliver appropriate presentations on products and services. Create frequent reviews and reports with sales and financial data. Participate on behalf of the company in exhibitions or conferences. Negotiate/close deals and handle complaints or objections. Collaborate with team members to achieve better results. Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Paid sick time Education: Bachelor's (Preferred) Experience: Business development: 1 year (Preferred) total work: 1 year (Preferred) Language: Hindi (Preferred) Work Location: In person

Front Desk Executive (Female) ghansoli, navi mumbai, maharashtra 1 years INR 2.4 - 3.0 Lacs P.A. On-site Full Time

Key Responsibilities: 1. Client Interaction & Call Management Receive support requests from clients via phone, email, or walk-in and log each request in the service register or CRM system. Collect and record essential details such as client name, contact number, site address, issue description, and time of complaint. Acknowledge receipt of the complaint to the client and provide a tentative response timeline. 2. Assignment & Coordination Assign calls to the next available Technical Support Executive or Service Engineer based on workload and skill level. Ensure calls are attended the same day or by the next working day as per company SLA. Coordinate between engineers and clients for scheduling visits and follow-up updates. In cases requiring OEM intervention or material replacement, assist the engineer in logging calls with OEM and follow up for resolution. 3. Monitoring & Tracking Maintain daily records of all open and closed service calls. Track each complaint’s lifecycle: received → assigned → attended → resolved/ escalated. Escalate unresolved or delayed calls to the Service Manager or higher engineer promptly. Update the service log with action taken, resolution provided, and current status. 4. Documentation & Reporting Collect service reports from engineers after every visit. Verify that service reports include all required details — time of complaint, assignment time, visit details, resolution, status (resolved/pending/OEM support), and client signature. File and archive all reports for audit and reference. Generate daily, weekly, and monthly service performance reports for management review. 5. Performance Review Support Support the management in evaluating engineers based on: Response time Resolution efficiency Number of repeat visits Client feedback and satisfaction Maintain client review/feedback records for each service call. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Education: Bachelor's (Preferred) Experience: Front Desk Executive / Admin Executive: 1 year (Preferred) Work Location: In person

Front Desk Executive (Female) ghansoli, navi mumbai, maharashtra 1 years INR 2.4 - 3.0 Lacs P.A. On-site Full Time

Key Responsibilities: 1. Client Interaction & Call Management Receive support requests from clients via phone, email, or walk-in and log each request in the service register or CRM system. Collect and record essential details such as client name, contact number, site address, issue description, and time of complaint. Acknowledge receipt of the complaint to the client and provide a tentative response timeline. 2. Assignment & Coordination Assign calls to the next available Technical Support Executive or Service Engineer based on workload and skill level. Ensure calls are attended the same day or by the next working day as per company SLA. Coordinate between engineers and clients for scheduling visits and follow-up updates. In cases requiring OEM intervention or material replacement, assist the engineer in logging calls with OEM and follow up for resolution. 3. Monitoring & Tracking Maintain daily records of all open and closed service calls. Track each complaint’s lifecycle: received → assigned → attended → resolved/ escalated. Escalate unresolved or delayed calls to the Service Manager or higher engineer promptly. Update the service log with action taken, resolution provided, and current status. 4. Documentation & Reporting Collect service reports from engineers after every visit. Verify that service reports include all required details — time of complaint, assignment time, visit details, resolution, status (resolved/pending/OEM support), and client signature. File and archive all reports for audit and reference. Generate daily, weekly, and monthly service performance reports for management review. 5. Performance Review Support Support the management in evaluating engineers based on: Response time Resolution efficiency Number of repeat visits Client feedback and satisfaction Maintain client review/feedback records for each service call. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Education: Bachelor's (Preferred) Experience: Front Desk Executive / Admin Executive: 1 year (Preferred) Work Location: In person