Senior Sales Counselor (SSC) Location: Green Park, New Delhi | Full-Time, On-Site At Redial Clinic, we don’t just manage diseases, we help patients reverse them. Our doctor-led clinic specializes in reversing chronic conditions like diabetes, hypertension, and obesity through personalized, science-backed approach. Role Summary. We’re looking for a Senior Sales Counselor who thrives in high-performance environments and is passionate about creating real transformation in people’s lives. SSC will be the first touchpoint for high-intent leads, guiding them through a decision that could truly change their health forever. This is not a call-center role, it’s a consultative, high-ticket sales position that demands ownership, strategic thinking and persuasive sales skills. Key Responsibilities: - Counseling high-intent inbound patients generated through social media and other marketing campaigns, and converting them to avail consultations and treatment programs. - Maintaining high CRM accuracy with timely and structured follow-ups. - Collaborating with team of doctors, trainers, and nutritionists for smooth onboarding. - Regularly optimizing pitches and closing scripts based on feedback and performance metrics. - Coordinations, as applicable, before and after consultations and esuring programs can begin without delay & runs effecitiently. - Optimizing sales pitches, discovery flows, and closing scripts based on call audits. - Presenting pricing, payment plans, and financing options transparently; driving timely collections and enrollment confirmations. - Tagging, segmenting, and scoring leads in the CRM to support targeted nurture campaigns with the marketing team. - Generating weekly funnel & source-wise conversion reports and sharing insights to improve campaign ROI. - Logging FAQs and patient concerns to inform updates to sales scripts, patient education material, and clinic knowledge bases. - Upholding ethical practices. Protecting patient confidentiality and data compliance in all systems and communication channels. - Mentoring junior counselors through shadow calls, feedback, and role-play to raise team conversion rates. Key Requirements: - 4-5 years of proven experience in sales or client-facing roles (mandatory). - Strong background in consultative selling, preferably in healthcare, automobile sectors or real estate. - Fluent in English & Hindi. - Educational Qualification: Bachelor’s degree required. - Strong negotiation, objection-handling, and client engagement skills. Regards Anuraj Sharma Anurajsharma@redialclinic.com 91+8700797206
About the job: Key responsibilities: 1. Conduct sales calls to generate leads and drive conversions 2. Manage operations and handle accurate data entry tasks 3. Provide patient counselling with clarity and empathy 4. Communicate fluently in both Hindi and English Who can apply: Only those candidates can apply who: Salary: ₹ 2,40,000 - 4,80,000 /year Experience: 0 year(s) Deadline: 2025-08-23 23:59:59 Other perks: Free snacks & beverages Skills required: Counseling and Effective Communication About Company: Redial is a transformative health clinic dedicated to the natural & sustainable reversal of Diabetes, Hypertension and Obesity. Unlike conventional programs, Redial Clinic offers a personalized approach that goes beyond symptom management & addresses the root causes of illness. With expert guidance from doctors, nutritionists, and fitness coaches all under one roof. At Redial, we don't just aim for better numbers we aim for better lives filled with energy, confidence, and long-term wellness.
Company Description Redial Clinic is a transformative health clinic committed to the natural and sustainable reversal of Diabetes, Hypertension, and Obesity. The clinic takes a personalized approach, addressing the root causes of these conditions with the expertise of doctors, nutritionists, and fitness coaches under one roof. By combining medical expertise with lifestyle science, Redial aims to promote long-term wellness and enhance lives through tailored care and compassionate, results-driven support. Guided by its mission to create a disease-free world, Redial is more than a clinic—it's a revolution toward building a healthier society. Location: South Delhi Experience: 4+ years in healthcare sales or patient counselling About the Role Redial Clinic is seeking a confident, patient-focused Sales Manager to handle incoming leads, convert them into consultations and program enrollments, and guide patients throughout their diabetes reversal journey. Key Responsibilities Lead Handling & Sales Speak with warm leads received in the CRM from various sources including calls, WhatsApp, website enquiries, and marketing campaigns. Understand patient needs and assess suitability for diabetes reversal programs. Book and manage consultations with doctors to ensure a high show-up rate. Present program options, explain pricing, and close sales effectively. Meet monthly conversion and revenue targets. Patient Journey & Coordination Guide patients throughout their journey from enquiry → consultation → onboarding. Coordinate follow-ups, track progress, and resolve queries promptly. Maintain strong relationships and ensure a positive patient experience. Act as the single point of contact for patients until the program begins. Operational Excellence Update all lead and patient information accurately in CRM/EMR systems. Conduct timely follow-ups on pending leads and consultation reminders. Generate and share daily/weekly reports on leads, conversions, and performance. Collaborate closely with medical teams, nutritionists, and care coordinators. Required Skills & Qualifications Minimum 4+ years of experience in healthcare sales or patient counselling. Excellent English and Hindi communication skills. Strong persuasion, problem-solving, and relationship-building skills. Ability to manage multiple patient journeys simultaneously. Comfortable using CRM/EMR tools and structured sales processes. High ownership, discipline, and empathy towards patients. Preferred Experience in diabetes care, wellness programs, lifestyle medicine, or similar clinics. Candidates based in South Delhi or nearby. Please feel free to connect via What's app, DM or call at +91 9899970725