Job Title: Dispatch Executive Location : F250 Industrial Area Phase 8B Shifts: Shift 1: 6:00 AM to 3:00 PM IST Shift 2: 2:00 PM to 11:00 PM IST Shift 3: 10:00 PM to 7:00 AM IST (*_ Shift timing depends on availability and business needs _*) Job Summary: We are seeking a proactive and dependable Dispatcher to join our logistics and operations team supporting a North America-based transportation company. The ideal candidate will be responsible for coordinating with drivers for load pick-up and delivery, communicating with brokers and companies for freight, handling breakdowns or issues during transit, and ensuring smooth and efficient operations through active team collaboration. Key Responsibilities: Coordinate daily freight pick-ups and deliveries with drivers. Monitor driver locations, routes, and load status through dispatch software. Communicate with brokers, shippers, and freight companies to secure and confirm loads. Address and resolve driver issues promptly, including breakdowns or delays. Maintain real-time tracking and provide updates to stakeholders. Collaborate closely with internal dispatch and operations teams to ensure smooth workflow. Maintain accurate and up-to-date dispatch logs and reports. Ensure compliance with transportation regulations and safety standards. Respond to urgent situations, reschedule or reroute loads as necessary. Assist in maintaining positive relationships with clients, drivers, and vendors. Qualifications & Skills: Previous experience in transportation or logistics dispatch (preferred but not mandatory). Excellent communication skills (written and verbal). Ability to multitask and work in a fast-paced environment. Strong problem-solving and decision-making skills. Quick learner with a proactive and positive attitude. Familiarity with dispatching software, GPS tracking, and MS Office tools is a plus. Willingness to work flexible shifts as per operational requirements. Strong team player with attention to detail. What We Offer: Competitive salary package. Opportunity to work with an experienced and growing logistics team. Training and onboarding support. Career advancement opportunities. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Paid sick time Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Experience: Dispatching: 1 year (Required) ELD: 1 year (Preferred) Language: English (Preferred) Location: Mohali, Punjab (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person
Job Title: Dispatch Executive Location : F250 Industrial Area Phase 8B Shifts: Shift 1: 6:00 AM to 3:00 PM IST Shift 2: 2:00 PM to 11:00 PM IST Shift 3: 10:00 PM to 7:00 AM IST (*_ Shift timing depends on availability and business needs _*) Job Summary: We are seeking a proactive and dependable Dispatcher to join our logistics and operations team supporting a North America-based transportation company. The ideal candidate will be responsible for coordinating with drivers for load pick-up and delivery, communicating with brokers and companies for freight, handling breakdowns or issues during transit, and ensuring smooth and efficient operations through active team collaboration. Key Responsibilities: Coordinate daily freight pick-ups and deliveries with drivers. Monitor driver locations, routes, and load status through dispatch software. Communicate with brokers, shippers, and freight companies to secure and confirm loads. Address and resolve driver issues promptly, including breakdowns or delays. Maintain real-time tracking and provide updates to stakeholders. Collaborate closely with internal dispatch and operations teams to ensure smooth workflow. Maintain accurate and up-to-date dispatch logs and reports. Ensure compliance with transportation regulations and safety standards. Respond to urgent situations, reschedule or reroute loads as necessary. Assist in maintaining positive relationships with clients, drivers, and vendors. Qualifications & Skills: Previous experience in transportation or logistics dispatch (preferred but not mandatory). Excellent communication skills (written and verbal). Ability to multitask and work in a fast-paced environment. Strong problem-solving and decision-making skills. Quick learner with a proactive and positive attitude. Familiarity with dispatching software, GPS tracking, and MS Office tools is a plus. Willingness to work flexible shifts as per operational requirements. Strong team player with attention to detail. What We Offer: Competitive salary package. Opportunity to work with an experienced and growing logistics team. Training and onboarding support. Career advancement opportunities. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Paid sick time Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Experience: Dispatching: 1 year (Required) ELD: 1 year (Preferred) Language: English (Preferred) Location: Mohali, Punjab (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person
Job Title: Dispatch Executive Location : F250 Industrial Area Phase 8B Shifts: Shift 1: 6:00 AM to 3:00 PM IST Shift 2: 2:00 PM to 11:00 PM IST Shift 3: 10:00 PM to 7:00 AM IST (*_ Shift timing depends on availability and business needs _*) Job Summary: We are seeking a proactive and dependable Dispatcher to join our logistics and operations team supporting a North America-based transportation company. The ideal candidate will be responsible for coordinating with drivers for load pick-up and delivery, communicating with brokers and companies for freight, handling breakdowns or issues during transit, and ensuring smooth and efficient operations through active team collaboration. Key Responsibilities: Coordinate daily freight pick-ups and deliveries with drivers. Monitor driver locations, routes, and load status through dispatch software. Communicate with brokers, shippers, and freight companies to secure and confirm loads. Address and resolve driver issues promptly, including breakdowns or delays. Maintain real-time tracking and provide updates to stakeholders. Collaborate closely with internal dispatch and operations teams to ensure smooth workflow. Maintain accurate and up-to-date dispatch logs and reports. Ensure compliance with transportation regulations and safety standards. Respond to urgent situations, reschedule or reroute loads as necessary. Assist in maintaining positive relationships with clients, drivers, and vendors. Qualifications & Skills: Previous experience in transportation or logistics dispatch (preferred but not mandatory). Excellent communication skills (written and verbal). Ability to multitask and work in a fast-paced environment. Strong problem-solving and decision-making skills. Quick learner with a proactive and positive attitude. Familiarity with dispatching software, GPS tracking, and MS Office tools is a plus. Willingness to work flexible shifts as per operational requirements. Strong team player with attention to detail. What We Offer: Competitive salary package. Opportunity to work with an experienced and growing logistics team. Training and onboarding support. Career advancement opportunities. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Paid sick time Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Experience: Dispatching: 1 year (Required) ELD: 1 year (Preferred) Language: English (Preferred) Location: Mohali, Punjab (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person
Job Title: Customer Service Executive Location : F250 Industrial Area Phase 8B Shift: 7:30 PM to 4:30 AM IST Job Responsibilities: Act as the primary point of contact for customers, ensuring high levels of satisfaction and retention. Manage customer database (CRM software) to track inquiries, bookings, and follow-ups. Handle inbound & outbound calls for service reminders, feedback, and promotions. Coordinate between the operations team and customers for service updates and delivery schedules. Develop personalized engagement strategies to convert leads into repeat customers. Resolve customer complaints efficiently and escalate issues when necessary. Monitor customer feedback and provide insights to improve services and operations. Assist in creating loyalty programs, campaigns, and after-service care communication. Maintain service quality standards by ensuring consistent customer experience. Assist other teams with Data entry tasks. Qualifications & Skills: Previous experience in US/Canada transportation or logistics Industry (preferred but not mandatory). Excellent communication skills (written and verbal). What We Offer: Competitive salary package. Opportunity to work with an experienced and growing Business Management Company. Training and onboarding support. Career advancement opportunities. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Paid sick time Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Do you have experience of communicating with US/Canada/India clients over the phone in English language? Experience: Customer service: 1 year (Required) Language: Fluent English (Required) Shift availability: Night Shift (Required) Work Location: In person
Job Title: Customer Service Executive Location : F250 Industrial Area Phase 8B Shift: 7:30 PM to 4:30 AM IST Job Responsibilities: Act as the primary point of contact for customers, ensuring high levels of satisfaction and retention. Manage customer database (CRM software) to track inquiries, bookings, and follow-ups. Handle inbound & outbound calls for service reminders, feedback, and promotions. Coordinate between the operations team and customers for service updates and delivery schedules. Develop personalized engagement strategies to convert leads into repeat customers. Resolve customer complaints efficiently and escalate issues when necessary. Monitor customer feedback and provide insights to improve services and operations. Assist in creating loyalty programs, campaigns, and after-service care communication. Maintain service quality standards by ensuring consistent customer experience. Assist other teams with Data entry tasks. Qualifications & Skills: Previous experience in US/Canada transportation or logistics Industry (preferred but not mandatory). Excellent communication skills (written and verbal). What We Offer: Competitive salary package. Opportunity to work with an experienced and growing Business Management Company. Training and onboarding support. Career advancement opportunities. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Paid sick time Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Do you have experience of communicating with US/Canada/India clients over the phone in English language? Experience: Customer service: 1 year (Required) Language: Fluent English (Required) Shift availability: Night Shift (Required) Work Location: In person
Job Title: Customer Service Executive Location : F250 Industrial Area Phase 8B Shift: 7:30 PM to 4:30 AM IST Job Responsibilities: Act as the primary point of contact for customers, ensuring high levels of satisfaction and retention. Manage customer database (CRM software) to track inquiries, bookings, and follow-ups. Handle inbound & outbound calls for service reminders, feedback, and promotions. Coordinate between the operations team and customers for service updates and delivery schedules. Develop personalized engagement strategies to convert leads into repeat customers. Resolve customer complaints efficiently and escalate issues when necessary. Monitor customer feedback and provide insights to improve services and operations. Assist in creating loyalty programs, campaigns, and after-service care communication. Maintain service quality standards by ensuring consistent customer experience. Assist other teams with Data entry tasks. Qualifications & Skills: Previous experience in US/Canada transportation or logistics Industry (preferred but not mandatory). Excellent communication skills (written and verbal). What We Offer: Competitive salary package. Opportunity to work with an experienced and growing Business Management Company. Training and onboarding support. Career advancement opportunities. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Paid sick time Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Do you have experience of communicating with US/Canada/India clients over the phone in English language? Experience: Customer service: 1 year (Required) Language: Fluent English (Required) Shift availability: Night Shift (Required) Work Location: In person
As a Customer Service Executive, you will be the main point of contact for our customers, ensuring their satisfaction and retention levels are high. Your responsibilities will include managing the customer database using CRM software to track inquiries, bookings, and follow-ups. Handling both inbound and outbound calls for service reminders, feedback, and promotions will be a key part of your role. You will act as a liaison between the operations team and customers, ensuring smooth service updates and delivery schedules. Developing personalized engagement strategies to convert leads into repeat customers will be crucial. Additionally, you will efficiently resolve customer complaints and escalate issues when necessary while monitoring feedback to provide insights for service and operational improvements. Your tasks will also involve assisting in creating loyalty programs, campaigns, and after-service care communication. Maintaining service quality standards to ensure a consistent customer experience and supporting other teams with data entry tasks are part of the role requirements. Ideally, you should have previous experience in the US/Canada transportation or logistics industry, though it is not mandatory. Strong communication skills, both written and verbal, are essential for this position. In return, we offer a competitive salary package, the opportunity to work with an experienced and growing Business Management Company, training, and onboarding support, as well as career advancement opportunities. This is a full-time, permanent position with the benefit of paid sick time. To thrive in this role, you must have experience in customer service for at least one year, be fluent in English, and be available for night shifts. The work location is in person at F250 Industrial Area Phase 8B, with a shift from 7:30 PM to 4:30 AM IST. If you have experience communicating with clients from the US, Canada, or India over the phone in the English language, we encourage you to apply.,