Location: Ahmedabad Job Overview Are you passionate about building strong client relationships and driving customer success? We are looking for an experienced Customer Success Manager to lead our team in Ahmedabad. In this pivotal role, you will be responsible for enhancing client satisfaction and retention by working closely with our sales, product, and support teams. Your focus will be on ensuring seamless onboarding, managing key accounts, and identifying opportunities for growth and upselling. Key Responsibilities Develop and nurture strong, lasting relationships with key stakeholders at client organizations. Serve as the main point of contact for assigned clients, promptly addressing their needs and concerns. Conduct regular check-ins and business reviews to gauge client satisfaction and pinpoint areas for improvement. Collaborate with internal teams (sales, product, and support) to ensure efficient onboarding and continuous account management. Drive client retention and explore upselling opportunities. Oversee the onboarding process for new clients, ensuring a smooth transition and successful implementation of our solutions. Collect and analyze client feedback to provide actionable insights for product and service enhancements. Influence product development by working closely with product management and other internal teams to address client needs. Manage deployment and support for customers across international markets. Eligibility Criteria Education: B.Tech & MBA from Top Tier University Experience: 2 to 6 years in Customer Success, Account Management, or a related role, with a proven track record of managing international clients. Knowledge: Deep understanding of customer success principles, strategies, and best practices. Communication: Excellent communication and presentation skills, with the ability to influence and persuade. Analytical Skills: Strong analytical mindset and experience in tracking and interpreting customer metrics. Collaboration: Ability to work collaboratively across departments and manage multiple priorities in a fast-paced environment. Hands-on Experience: Strong grasp of client onboarding and hands-on experience with customer success metrics. Project Management: Knowledge of project management and experience with tools like Jira or Asana for creating onboarding and implementation plans. Job Types: Full-time, Permanent Pay: ₹60,000.00 - ₹100,000.00 per month Benefits: Flexible schedule Ability to commute/relocate: Ashram Road P.O, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your current CTC? What is your expected CTC? Please confirm your notice period How many years of experience do you have with HR Tech / SaaS / IT Product company? Work Location: In person
Location: Ahmedabad Job Overview Are you passionate about building strong client relationships and driving customer success? We are looking for an experienced Customer Success Manager to lead our team in Ahmedabad. In this pivotal role, you will be responsible for enhancing client satisfaction and retention by working closely with our sales, product, and support teams. Your focus will be on ensuring seamless onboarding, managing key accounts, and identifying opportunities for growth and upselling. Key Responsibilities Develop and nurture strong, lasting relationships with key stakeholders at client organizations. Serve as the main point of contact for assigned clients, promptly addressing their needs and concerns. Conduct regular check-ins and business reviews to gauge client satisfaction and pinpoint areas for improvement. Collaborate with internal teams (sales, product, and support) to ensure efficient onboarding and continuous account management. Drive client retention and explore upselling opportunities. Oversee the onboarding process for new clients, ensuring a smooth transition and successful implementation of our solutions. Collect and analyze client feedback to provide actionable insights for product and service enhancements. Influence product development by working closely with product management and other internal teams to address client needs. Manage deployment and support for customers across international markets. Eligibility Criteria Education: B.Tech & MBA from Top Tier University Experience: 2 to 6 years in Customer Success, Account Management, or a related role, with a proven track record of managing international clients. Knowledge: Deep understanding of customer success principles, strategies, and best practices. Communication: Excellent communication and presentation skills, with the ability to influence and persuade. Analytical Skills: Strong analytical mindset and experience in tracking and interpreting customer metrics. Collaboration: Ability to work collaboratively across departments and manage multiple priorities in a fast-paced environment. Hands-on Experience: Strong grasp of client onboarding and hands-on experience with customer success metrics. Project Management: Knowledge of project management and experience with tools like Jira or Asana for creating onboarding and implementation plans. Job Types: Full-time, Permanent Pay: ₹60,000.00 - ₹100,000.00 per month Benefits: Flexible schedule Ability to commute/relocate: Ashram Road P.O, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your current CTC? What is your expected CTC? Please confirm your notice period How many years of experience do you have with HR Tech / SaaS / IT Product company? Work Location: In person
Key Responsibilities: Develop, automate, and maintain interactive dashboards and reporting solutions related to workforce analytics using Power BI. Extract, transform, and analyze data from multiple databases using SQL, focusing on performance, hiring, engagement, and workforce productivity metrics. Use Python for statistical analysis, automation, and advanced reporting. Design scalable data pipelines and models to support complex analysis and decision-making. Build and manage Excel-based reports with advanced formulas, pivot tables, and macros where required. Colllaborate with IT, data engineering, and business teams to ensure consistent data definitions, governance, and high data quality. Interpret data trends, patterns, and anomalies to generate business-oriented insights related to talent and workforce management. Work independently to define problem statements, create analytical solutions, and communicate findings to business stakeholders. Required Skills & Qualifications: Bachelor’s or Master’s degree in Engineering, Computer Science, Statistics, or a related quantitative field. 5-8 years of relevant experience in data analytics, reporting, or BI—preferably focused on HR or workforce data. Proficiency in SQL for querying and manipulating relational databases. Strong hands-on experience in Power BI and creating DAX measures. Proven ability to analyze data using Python (pandas, numpy, matplotlib/seaborn). Advanced Excel skills with deep knowledge of data functions, lookups, and automation tools. Strong problem-solving ability, attention to detail, and a passion for data storytelling. Excellent communication skills with the ability to explain technical results to non-technical stakeholders Good to Have: Experience with data modeling and ETL pipelines. Familiarity with HR-related data sources (e.g., employee databases, recruitment systems). Exposure to cloud platforms like Azure, AWS, or GCP for data services. Knowledge of workforce planning or predictive analytics in people data. Job Types: Full-time, Permanent Pay: ₹60,000.00 - ₹120,000.00 per month Benefits: Flexible schedule Paid time off Ability to commute/relocate: Ashram Road P.O, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Current CTC (lpa) Expected CTC (lpa) Notice Period Work Location: In person
Key Responsibilities: Develop, automate, and maintain interactive dashboards and reporting solutions related to workforce analytics using Power BI. Extract, transform, and analyze data from multiple databases using SQL, focusing on performance, hiring, engagement, and workforce productivity metrics. Use Python for statistical analysis, automation, and advanced reporting. Design scalable data pipelines and models to support complex analysis and decision-making. Build and manage Excel-based reports with advanced formulas, pivot tables, and macros where required. Colllaborate with IT, data engineering, and business teams to ensure consistent data definitions, governance, and high data quality. Interpret data trends, patterns, and anomalies to generate business-oriented insights related to talent and workforce management. Work independently to define problem statements, create analytical solutions, and communicate findings to business stakeholders. Required Skills & Qualifications: Bachelor’s or Master’s degree in Engineering, Computer Science, Statistics, or a related quantitative field. 5-8 years of relevant experience in data analytics, reporting, or BI—preferably focused on HR or workforce data. Proficiency in SQL for querying and manipulating relational databases. Strong hands-on experience in Power BI and creating DAX measures. Proven ability to analyze data using Python (pandas, numpy, matplotlib/seaborn). Advanced Excel skills with deep knowledge of data functions, lookups, and automation tools. Strong problem-solving ability, attention to detail, and a passion for data storytelling. Excellent communication skills with the ability to explain technical results to non-technical stakeholders Good to Have: Experience with data modeling and ETL pipelines. Familiarity with HR-related data sources (e.g., employee databases, recruitment systems). Exposure to cloud platforms like Azure, AWS, or GCP for data services. Knowledge of workforce planning or predictive analytics in people data. Job Types: Full-time, Permanent Pay: ₹60,000.00 - ₹120,000.00 per month Benefits: Flexible schedule Paid time off Ability to commute/relocate: Ashram Road P.O, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Current CTC (lpa) Expected CTC (lpa) Notice Period Work Location: In person
Business Development Manager (B2B SaaS - HR Tech) Location: Ahmedabad , India (Office-based, requiring relocation) About Recruitment Smart We are transforming the future of talent acquisition through cutting-edge AI-driven recruitment technology (HR Tech SaaS). Our mission is to empower organizations globally to hire smarter and faster using predictive analytics and machine learning. As we scale our commercial operations, we are seeking a motivated, results-driven Business Development Manager to drive direct sales from our Ahmedabad hub. What You’ll Do (Client Acquisition & Revenue Generation) This is a pure "hunter" role focused on generating significant new revenue by acquiring corporate clients for our SaaS platform across global markets. New Business Generation: Proactively research, prospect, and qualify new enterprise leads and sales opportunities across target markets, including India, the Middle East, and APAC. Full Sales Cycle Ownership: Manage the entire sales process, from initial cold outreach and discovery calls to product demonstrations, proposal development, contract negotiation, and closing. Strategic Targeting: Develop and execute strategic outreach campaigns targeting C-suite executives, HR Directors, and Talent Acquisition leaders in large organizations. Quota Achievement: Consistently meet and exceed ambitious monthly and quarterly individual revenue and sales quotas (targeting $500,000 USD in annual contract value). CRM Management: Maintain impeccable records of all sales activities, pipeline status, and client interactions within our CRM (e.g., HubSpot/Salesforce). Market Feedback: Collaborate internally with Product and Marketing teams to relay market needs, competitive intelligence, and client feedback. What We’re Looking For (Required Experience) We are looking for a tenacious BDM with a proven track record of success in complex B2B SaaS sales. Experience : 4–7 years of demonstrable success in direct Business-to-Business (B2B) sales or business development. Industry Focus (Mandatory): Direct, proven experience selling complex HR Technology SaaS or similar IT solutions (e.g., ATS, HRIS, Recruitment AI platforms) to corporate clients. B2B SaaS Expertise: Deep understanding and experience selling solutions based on the B2B SaaS subscription model. International Exposure: Proven success in securing and managing deals with international clients (specifically Middle East/APAC exposure is highly valued). Hunter Mentality: A proven ability to generate leads from a standing start and consistently build a robust sales pipeline with minimal inbound support. Negotiation & Closing: Exceptional skills in virtual and face-to-face presenting, negotiating, and closing high-value deals with senior stakeholders. Location: Based in or willing to relocate to Ahmedabad, India. Qualifications Bachelor’s degree in business, Marketing, or a related field (MBA is a plus). A verifiable track record consistently achieving and exceeding ambitious sales quotas (minimum $500K USD annually). Comfortable operating independently and thriving in a fast-paced, goal-oriented environment. Job Type: Full-time Pay: ₹60,000.00 - ₹100,000.00 per month Ability to commute/relocate: Ashram Road P.O, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Current CTC (per month) Expected CTC (per month) Notice Period (days) Education: Master's (Preferred) Experience: International Exposure: 4 years (Required) Work Location: In person
Business Development Manager (B2B SaaS - HR Tech) Location: Ahmedabad , India (Office-based, requiring relocation) About Recruitment Smart We are transforming the future of talent acquisition through cutting-edge AI-driven recruitment technology (HR Tech SaaS). Our mission is to empower organizations globally to hire smarter and faster using predictive analytics and machine learning. As we scale our commercial operations, we are seeking a motivated, results-driven Business Development Manager to drive direct sales from our Ahmedabad hub. What You’ll Do (Client Acquisition & Revenue Generation) This is a pure "hunter" role focused on generating significant new revenue by acquiring corporate clients for our SaaS platform across global markets. New Business Generation: Proactively research, prospect, and qualify new enterprise leads and sales opportunities across target markets, including India, the Middle East, and APAC. Full Sales Cycle Ownership: Manage the entire sales process, from initial cold outreach and discovery calls to product demonstrations, proposal development, contract negotiation, and closing. Strategic Targeting: Develop and execute strategic outreach campaigns targeting C-suite executives, HR Directors, and Talent Acquisition leaders in large organizations. Quota Achievement: Consistently meet and exceed ambitious monthly and quarterly individual revenue and sales quotas (targeting $500,000 USD in annual contract value). CRM Management: Maintain impeccable records of all sales activities, pipeline status, and client interactions within our CRM (e.g., HubSpot/Salesforce). Market Feedback: Collaborate internally with Product and Marketing teams to relay market needs, competitive intelligence, and client feedback. What We’re Looking For (Required Experience) We are looking for a tenacious BDM with a proven track record of success in complex B2B SaaS sales. Experience : 4–7 years of demonstrable success in direct Business-to-Business (B2B) sales or business development. Industry Focus (Mandatory): Direct, proven experience selling complex HR Technology SaaS or similar IT solutions (e.g., ATS, HRIS, Recruitment AI platforms) to corporate clients. B2B SaaS Expertise: Deep understanding and experience selling solutions based on the B2B SaaS subscription model. International Exposure: Proven success in securing and managing deals with international clients (specifically Middle East/APAC exposure is highly valued). Hunter Mentality: A proven ability to generate leads from a standing start and consistently build a robust sales pipeline with minimal inbound support. Negotiation & Closing: Exceptional skills in virtual and face-to-face presenting, negotiating, and closing high-value deals with senior stakeholders. Location: Based in or willing to relocate to Ahmedabad, India. Qualifications Bachelor’s degree in business, Marketing, or a related field (MBA is a plus). A verifiable track record consistently achieving and exceeding ambitious sales quotas (minimum $500K USD annually). Comfortable operating independently and thriving in a fast-paced, goal-oriented environment. Job Type: Full-time Pay: ₹60,000.00 - ₹100,000.00 per month Ability to commute/relocate: Ashram Road P.O, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Current CTC (per month) Expected CTC (per month) Notice Period (days) Education: Master's (Preferred) Experience: International Exposure: 4 years (Required) Work Location: In person