Recovery Agent (two wheeeler EV)

Job Description

Bijliride is a pioneering electric two-wheeler rental startup dedicated to delivering sustainable, convenient, and cost-effective transportation solutions. We provide electric two wheelers on rent to individuals and businesses. Job Requirement We are seeking a diligent and proactive Recovery Agent to join our operations team. The Recovery Agent will play a crucial role in managing outstanding payments and ensuring the timely recovery of our assets Roles and Responsibilities: 1. Customer Outreach and Payment Collection: • Contact customers listed in the recovery database to discuss and arrange the payment of overdue amounts. Conduct follow-up calls as necessary to ensure payments are received within agreed timelines. 2. Route Planning and Execution: Coordinate with fellow agents and the operations manager to plan and optimize daily recovery routes. Visit customers' locations to discuss overdue payments or recover assets as required. 3. Standard Operating Procedures (S.O.P.) Compliance: • Adhere to the established Standard Operating Procedures (S.O.P.) and operate within the defined limits to handle recovery processes effectively. Ensure all actions taken are documented and reported in line with company policies. 4. On-Site Recovery Operations: Independently visit defaulters to negotiate payments or recover vehicles as per company guidelines. Handle on-site interactions with professionalism to maintain customer relationships and the company's reputation. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Rotational shift Work Location: In person