Receptionist/Administrator

Company Description CREATE Fertility is a specialist fertility clinic focused on providing patient-centered, evidence-based reproductive care. The clinic offers a range of advanced fertility treatments and diagnostic services delivered by experienced medical professionals and support staff. CREATE Fertility emphasizes personalized care, clear communication, and a supportive environment for individuals and families at every stage of their fertility journey. Team members work in a collaborative, clinical setting with a strong commitment to service quality, privacy, and patient well-being.

Role Description The Receptionist role at CREATE Fertility is a full-time, on-site position based in Bengaluru. The Receptionist will be responsible for welcoming patients and visitors, managing the front desk, and ensuring a professional and calm atmosphere in the clinic. Daily duties include answering phone calls, scheduling and confirming appointments, handling patient inquiries, and directing visitors to the appropriate team members or departments. The role also involves maintaining patient records, processing basic administrative forms, and supporting clerical tasks such as filing, data entry, and handling mail. The Receptionist works closely with clinical and administrative teams to provide timely information, coordinate patient flow, and uphold confidentiality and service standards.

Qualifications

• Strong Phone Etiquette and Communication skills, with a clear and courteous manner in spoken and written interactions.
• Proficiency in Receptionist Duties and Customer Service, including welcoming visitors, managing appointments, and addressing patient needs professionally.
• Solid Clerical Skills, such as basic data entry, filing, record maintenance, and handling administrative documentation.
• Ability to remain organized and detail-oriented in a busy clinical environment, managing multiple tasks and priorities effectively.
• Comfort using computer systems and office software for scheduling, email, and patient record management.
• Previous experience in a reception, front office, or customer-facing role; experience in healthcare or clinic settings is an advantage.
• Reliable, punctual, and able to maintain confidentiality and adhere to clinic policies and procedures.
• High school diploma or equivalent; additional training in office administration or customer service is beneficial.

Pay: ₹18,000.00 - ₹24,000.00 per month

Work Location: In person