Receptionist/Administration

Job Description – Front Office Executive / Receptionist

Location: Sanpada, Navi Mumbai
Salary: ₹20,000 – ₹25,000 per month
Employment Type: Full-Time
Experience: 1–3 years preferred

About the Role

We are looking for a highly polished, exceptionally professional, confident, and well-presented Front Office Executive / Receptionist to be the first point of contact for our organization.

The ideal candidate should have an excellent personality, impeccable communication skills, professional etiquette, and a warm yet confident approach when interacting with clients, customers, visitors, and business associates.

The candidate will be responsible for independently managing the front desk, handling visitors and clients, managing calls and correspondence, and supporting day-to-day administrative activities.

This is a highly client-facing role, and the selected candidate is expected to represent the organization with professionalism, maturity, confidence, and exceptional interpersonal skills.

Key ResponsibilitiesFront Desk & Reception Management

• Independently manage the front desk and reception area.
• Welcome and professionally attend to all clients, customers, visitors, and business associates.
• Create a warm, courteous, and professional first impression of the organization.
• Understand the purpose of each visitor's visit and direct them to the appropriate person or department.
• Manage visitor entries, appointments, and meeting schedules.
• Handle incoming calls professionally and route them to the appropriate team members.
• Take messages accurately and ensure timely communication.
• Maintain a clean, organized, and professional reception area at all times.

Client & Customer Handling

• Professionally interact with clients, customers, visitors, and other stakeholders.
• Handle basic client and visitor queries independently and direct complex matters appropriately.
• Maintain excellent professional etiquette during all interactions.
• Ensure clients and visitors receive a high-quality and professional experience.
• Coordinate with internal teams regarding client meetings, appointments, and visitors.
• Handle multiple visitors, calls, and requests efficiently while maintaining composure and professionalism.

Administrative Responsibilities

• Assist with day-to-day administrative and office coordination activities.
• Manage and maintain office records, documents, registers, and correspondence.
• Coordinate meetings, appointments, and conference room schedules.
• Assist with basic documentation, data entry, filing, printing, scanning, and email communication.
• Coordinate with vendors, office service providers, couriers, and other external parties when required.
• Receive and manage courier and delivery activities.
• Maintain office supplies and coordinate replenishment when required.
• Provide general administrative support to management and internal teams.
• Ensure smooth day-to-day functioning of the reception and administrative area.

Required Skills & Qualifications

• Excellent and highly fluent English communication is mandatory.
• Strong command of Hindi and Marathi.
• Excellent verbal and written communication skills.
• Extremely professional and polished personality.
• Excellent grooming and professional presentation.
• Strong interpersonal and client-handling skills.
• Ability to independently manage the front desk without constant supervision.
• Excellent telephone etiquette and professional communication.
• Strong organizational and multitasking abilities.
• Good computer knowledge, including MS Office, email, and basic documentation.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Strong attention to detail and a proactive approach to work.

Desired Candidate Profile

We are looking for someone who is:

• Extremely polished, sophisticated, and professional
• Confident, well-spoken, and highly articulate
• Exceptionally fluent in English
• Fluent in Hindi and Marathi
• Warm, courteous, approachable, and naturally pleasant
• Well-groomed with a strong and impressive personality
• Comfortable interacting with senior management, clients, customers, and visitors
• Mature and composed while handling difficult or demanding situations
• Highly organized and capable of multitasking
• Proactive and capable of taking ownership of responsibilities
• Able to work independently with minimal supervision
• Professional in conduct, communication, body language, and appearance
• Customer-service oriented with excellent interpersonal skills

Key Competencies

Front Office & Reception

• Front Desk Management
• Visitor Management
• Client & Customer Handling
• Call Management
• Appointment Coordination
• Meeting Coordination

Administration

• Office Administration
• Documentation & Filing
• Data Entry
• Email Correspondence
• Courier & Vendor Coordination
• Office Supplies Management

Communication

• Highly Fluent English
• Hindi
• Marathi
• Excellent Verbal & Written Communication
• Professional Telephone Etiquette
• Strong Interpersonal Skills

Compensation

₹20,000 – ₹25,000 per month, depending on experience, communication skills, personality, and overall suitability for the role.

Work Location

Sanpada, Navi Mumbai, Maharashtra

Important Candidate Expectations

This position requires a candidate who can serve as the face of the organization. Therefore, exceptional professionalism, communication, grooming, personality, and client-handling abilities are extremely important.

The selected candidate should be capable of independently managing the front desk, confidently interacting with clients and visitors, handling calls, and supporting administrative operations while maintaining the highest standards of professionalism.

FRESHERS DO NOT APPLY PLEASE

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Paid time off

Work Location: In person