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Receptionist/Administration

Shree Kanha Ram International School

1 Lacs

Delhi

Posted:17 hours ago

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Job Description

A school receptionist serves as the primary point of contact for students, parents, staff, and visitors, managing front-desk operations and providing essential administrative support.Job Title: School Receptionist

  • Reports to: Principal or Office Manager
  • Position Type: Full-Time / Part-Time
  • Department: Administration / Front Office

Job PurposeTo provide a warm, professional, and organized front-desk environment, ensuring smooth daily school operations, clear communication with families and staff, and strict adherence to school safety and visitor protocols.Key Responsibilities

  • Visitor & Guest Management:
  • Greet all parents, students, vendors, and visitors with a courteous and helpful attitude.
  • Enforce campus security by ensuring all visitors sign in and out, wear proper ID badges or lanyards, and follow safety protocols.
  • Telephone & Communication:
  • Answer multi-line phone systems promptly, screen and route calls, and take accurate messages.
  • Monitor and respond to the main school email inbox.
  • Handle parent inquiries regarding school events, schedules, and general policies with discretion.
  • Student & Attendance Support:
  • Track student late arrivals and early dismissals, issuing appropriate passes.
  • Assist with recording attendance or following up on student absences as directed.
  • Receive and distribute student items dropped off by parents (e.g., lunches, homework, sports gear).
  • Clerical & Office Administration:
  • Sort, distribute, and process incoming and outgoing mail, packages, and deliveries.
  • Perform general clerical tasks including photocopying, filing, data entry, and maintaining office supplies.
  • Assist the school nurse, administration, or teachers with urgent messages or organizing documents.

Required Qualifications & Skills

  • Education & Experience:
  • High school diploma or equivalent; associate degree or administrative certification preferred.
  • Previous experience in a reception, customer service, or school administrative role.
  • Technical Skills:
  • Proficiency in office software (Microsoft Office, Google Workspace, and school database systems).
  • Familiarity with standard office equipment (multi-line phones, copiers, printers, intercoms).
  • Soft Skills:
  • Exceptional verbal and written communication skills.
  • Patience, empathy, and professionalism when handling distressed or demanding callers/visitors.
  • Strong organizational skills and the ability to multitask in a fast-paced environment.
  • Understanding of student data privacy and school safeguarding/confidentiality policies.

Working Conditions

  • Work is typically performed in a busy school front office.
  • High-volume periods occur during morning drop-off and afternoon dismissal.
  • Must clear background checks, child protection screenings, or fingerprinting as required by local education authorities.

Pay: ₹10,000.00 - ₹15,000.00 per month

Experience:

  • Front Desk/Reception: 1 year (Preferred)

Language:

  • English and Hindi (Preferred)

Work Location: In person

Skills Required

Front Desk Administrative Support Front Office Office Administration Data Entry Customer Service Microsoft Office Office Equipment Data Privacy MS Office Communication

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Shree Kanha Ram International School

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