Receptionist (Female) - Fresher / Experienced

Job Summary:

We are seeking a dedicated and customer-focused Receptionist (Customer Care Executive) to join our team. The role involves handling customer queries, managing sales support, assisting in after-sales service. The ideal candidate will have strong communication skills, attention to detail, and a passion for delivering exceptional service in a high-end retail environment.

Roles & Responsibilities:

• Greet customers in the store and assist them with their jewelry selection.
• Address customer inquiries about products, pricing, and payment options.
• Handle customer complaints, returns, and exchanges professionally and efficiently.
• Maintain strong relationships with existing customers to encourage repeat business.
• Follow up with customers post-purchase to ensure satisfaction and obtain feedback.
• Educate customers about different types of jewelry, gemstones, and designs.
• Inform customers about on-going offers, new product launches, and special discounts.
• Support in special events, exhibitions, and store promotions when required.

Qualifications & Skills Required:

• Preferred any Bachelor’s Degree.
• Preferred Female candidate.
• 0–2 years of experience in customer service; experience in luxury retail or jewelry is an advantage.
• Proficiency in Tamil; and good communication in English is an advantage.
• Knowledge of precious metals, gemstones, and jewelry trends is a plus.
• Ability to handle multiple tasks and work under pressure.
• Good problem-solving abilities and a customer-first attitude.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Food provided
• Health insurance
• Leave encashment
• Paid sick time
• Provident Fund

Education:

• Bachelor's (Required)

Language:

• English (Preferred)

Location:

• Coimbatore, Tamil Nadu (Required)

Work Location: In person

Application Deadline: 28/09/2025
Expected Start Date: 01/10/2025