Receptionist cum Telephone Operator

0 years

1 - 0 Lacs

Posted:15 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Handle all calls professionally and courteously
  • Communicate fluently in English with guests and internal departments
  • Assist guests with inquiries, requests, wake-up calls, and messages
  • Provide accurate hotel information and personalized guest assistance
  • Coordinate guest requests with relevant departments and follow up
  • Maintain proper telephone etiquette as per star hotel service standards
  • Record, relay, and update guest messages accurately
  • Handle emergency calls calmly and as per hotel SOPs
  • Maintain confidentiality and professionalism at all times
  • Use hotel telephone and computer systems efficiently
  • Ensure prompt response and guest satisfaction on every call

Job Types: Full-time, Permanent, Fresher

Pay: Up to ₹16,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Work Location: In person

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