Client Relations and Operations Executive
Job description Job Title : Client Relations and Operations Executive Location : Gomti Nagar, Lucknow. Company : Rayaum Worldwide Private Limited Joining : Immediate preferred About Us Rayaum Worldwide is designed as a B2B platform for the pharmaceutical and healthcare industry, focusing on facilitating the exchange of raw materials. It offers a space for buyers and sellers to connect, list their products and certifications, and manage transactions with features like anonymous quotations and commission-based transactions Role Overview We’re hiring a proactive and organised individual to serve as an Operations and Client Relationship Associate, who can also confidently use social media for communication, coordination, and brand visibility. This role is ideal for someone who enjoys managing operations, interacting with clients, and maintaining a strong digital presence Key Responsibilities: Client Relationship Management Act as the main point of contact for clients (calls, emails, WhatsApp, meetings). Understand client needs and ensure seamless service delivery. Build long-term, trust-based relationships with new and existing clients. Escalation of Tie-ups with Hotels and Travel Agencies for Clients. Events Planning and Management. CRM Monitoring, Tracking, and Management. Social Media Communication and Marketing Use platforms like WhatsApp Business, Instagram, LinkedIn, X, etc. for client interaction. Assist in replying to DMs/comments, sharing updates, and engaging with audiences. Coordinate with the digital team for content sharing and promotions when needed. Assist in designing social media content, such as posters, flyers, Instagram posts, LinkedIn posts, etc. Social Media Accounts Management. General Management Handle daily operations, team coordination, and task delegation. Monitor progress of ongoing projects and business activities. Prepare reports, maintain records, and support strategic initiatives. Prepare Headquarters-wise sales and activity Analysis data Skills & Qualifications Bachelor’s degree in Business Administration, Marketing, or related field. Excellent written and verbal communication skills in English and Hindi. Comfort using social media platforms professionally. Strong organizational and multitasking ability. Familiarity with Excel, Google Workspace, WhatsApp Web, and CRM tools (preferred). Perks & Benefits Hands-on exposure to client management and digital communications. Incentives based on performance. Flexibility in work structure (based on role & trust). Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Internet reimbursement Schedule: Day shift Work Location: In person
