RAYACADEMY IAS

Company Description Ray Academy is an educational institution that provides guidance to aspirants preparing for UPSC and state civil services examinations, as well as other test preparations. We are committed to providing the best possible guidance and support for our students' success. Role Description This is a full-time on-site role for an Admissions Counselor at our Bhubaneswar location. The Admissions Counselor will be responsible for communicating with potential students, providing excellent customer service, and promoting our educational programs. The Counselor will also be responsible for educating students and assisting them with the enrollment process. Counselling Parents and Students visiting the Institute or over call, Working on the regular enquiry received about admissions and converting positive leads. Taking follow-up from parents, Answering phones and calling in a professional manner, Making outbound phone calls. Handling enquiries and leads generated through various sources viz. webinars, seminars, online/offline campaigns, database, etc, Handling academic & career counselling for prospective learners and their parents through telephone, video calls, and other mediums. Responsible for handholding prospective students and guiding them through the entire admission process. Responsible for achieving individual admission targets, Responsible for achieving agreed conversion rate from enquiry to admissions, To be reasonably flexible in working arrangements and the allocation of duties. Qualifications Interpersonal Communication and Communication skills Customer Service and Sales skills Education background and experience Excellent verbal and written communication skills Ability to multitask and manage time effectively Bachelor's degree in Education, Business, Communications, or related field Experience in education or sales is a plus