Ramesh Watch Company

Job Title: Service ManagerLocation: Hyderabad About the Role We are looking for a Service Manager to oversee our watch service operations. Ideal candidates will come from a hospitality or service industry background, bringing strong people skills and a customer-first mindset. Key Responsibilities Ensure excellent customer experience and handle escalations. Manage day-to-day service operations and staff performance. Maintain service quality and timely delivery of watches. Coordinate with technicians, brands, and vendors for smooth workflow. Track service efficiency, feedback, and reports. Requirements Experience in hospitality / service roles (guest relations, front office, customer service, etc.). Strong communication & leadership skills. Basic computer skills (MS Office- Excel, CRM). Graduate preferred.