Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Front Office Associate located in Reasi. The Front Office Associate will be responsible for managing phone calls, performing receptionist duties, providing excellent customer service, handling the check-in process, and ensuring effective communication with guests and other staff. Qualifications Proficient in Phone Etiquette and Receptionist Duties Excellent Customer Service skills Experience in Check-in procedures Strong Communication skills Ability to work effectively in a team environment High school diploma or equivalent Previous experience in the hospitality industry is an advantage
Company Description We suggest you enter details here. Role Description This is a full-time, on-site role for a Guest Relations Executive at Ramada by Wyndham, Katra, located in Reasi. The Guest Relations Executive will be responsible for ensuring exceptional guest experiences and handling guest inquiries and complaints. Day-to-day tasks include welcoming guests, assisting with check-in and check-out procedures, coordinating with other departments to fulfill guest requests, maintaining guest records, and providing information about the hotel's services and local attractions. The Guest Relations Executive will also assist in organizing events and activities for guests and ensuring their comfort and satisfaction during their stay. Qualifications Excellent customer service and communication skills Strong interpersonal and problem-solving abilities Proficiency in hospitality management software and basic computer skills Ability to work flexible hours, including weekends and holidays Attention to detail and ability to multitask Previous experience in guest relations or a similar role is preferred Bachelor's degree in Hospitality Management, Tourism, or a related field is a plus Fluency in English; knowledge of additional languages is an advantage