Roles and Duties of a Virtual Assistant: Manage and schedule daily social media posts across platforms like Instagram, Facebook, and LinkedIn. Create and curate content (graphics, captions, videos) to drive audience engagement and brand awareness. Monitor analytics, track campaign performance, and generate weekly social media reports. Manage e-commerce website backend – product listings, pricing, inventory, and promotions. Coordinate online order processing, customer communication, returns, and platform support. Assist in digital marketing tasks like email campaigns, ad placements, and basic SEO updates. Conduct competitor analysis and assist with marketing strategy development. Maintain executive schedules, organize meetings, and handle email and communication follow-ups. Prepare documents, reports, and presentations required by the management. Serve as a reliable point of coordination between departments, clients, and external partners.
Roles and Responsibilities: 1. Customer Outreach & Lead Generation Make outbound calls to potential and existing customers. Identify new sales opportunities through cold calling, inbound leads, and referrals. Build and maintain a pipeline of qualified prospects. 2. Product Promotion & Sales Conversion Present and explain product features, benefits, and pricing to customers. Handle customer objections and provide persuasive solutions. Convert inquiries into confirmed sales, meeting or exceeding targets. 3. Customer Relationship Management Maintain strong relationships with customers through follow-ups. Address customer queries, complaints, and service requests promptly. Ensure a positive customer experience to drive repeat business. 4. Sales Target Achievement Meet daily, weekly, and monthly sales quotas. Work on upselling and cross-selling products/services to increase revenue. Provide insights and feedback on customer preferences and market trends. 5. Reporting & Documentation Maintain accurate records of customer interactions, sales, and follow-ups. Update CRM or sales database with call details and outcomes. Prepare and submit daily/weekly performance reports. 6. Coordination with Internal Teams Work closely with the sales and marketing team to align on strategies. Share customer feedback to help improve products and services. Ensure smooth handover of leads to the field sales team when needed. 7. Continuous Learning & Skill Development Stay updated on industry trends, competitor activities, and product enhancements. Participate in sales training sessions and skill improvement workshops. Adapt to new sales techniques and customer engagement strategies.
🧾 Key Responsibilities: Create, update, and manage product listings on e-commerce platforms Optimize product titles, descriptions, keywords, and images for better visibility Monitor inventory levels and coordinate restocking with warehouse/logistics Process orders, returns, and cancellations on a daily basis Handle customer inquiries, feedback, and complaints professionally Coordinate with courier services for delivery tracking and dispute resolution Prepare weekly sales, stock, and performance reports Work closely with the marketing team to plan promotions and seasonal campaigns Track and improve product ratings, reviews, and seller metrics Ensure platform compliance with listing and seller guidelines ✅ Requirements: Minimum 1 year of experience in e-commerce operations Knowledge of major e-commerce platforms (Amazon, Flipkart, Meesho, etc.) Proficient in MS Excel, Google Sheets, and product listing tools Strong communication and problem-solving skills Attention to detail and ability to work independently Experience in bicycle or automotive-related products is a plus 🎯 Preferred Skills: Knowledge of marketplace ad campaigns and SEO optimization Familiarity with order management systems and courier portals Ability to coordinate with graphic designers for listing creatives 💼 Benefits: Competitive salary + incentives Growth opportunities within the e-commerce team Exposure to leading marketplaces and back-end systems Flexible work environment (remote/hybrid options)
Job Title: Franchise Development Executive Roles and Responsibilities: 1. Lead Generation & Prospecting Identify potential franchisees through research, networking, and industry contacts. Generate and manage leads through online platforms, trade shows, referrals, and marketing campaigns. 2. Franchise Recruitment Present franchise opportunities to prospective investors. Explain franchise models, business benefits, investment requirements, and company expectations. 3. Evaluation of Franchise Partners Assess the background, financial capacity, and suitability of potential franchisees. Conduct interviews and perform due diligence checks. 4. Franchise Sales & Conversion Follow up with leads and drive the conversion of prospects into franchise partners. Achieve franchise acquisition targets as per business plans. 5. Franchise Onboarding Assist in signing franchise agreements. Coordinate the onboarding process including documentation, training, and setup support. 6. Relationship Management Maintain strong relationships with existing and new franchisees. Act as a bridge between franchisees and internal teams for smooth operations. 7. Market Research & Expansion Planning Conduct market analysis to identify potential locations and territories for expansion. Provide input for franchise growth strategy and territorial planning. 8. Marketing & Promotion Collaborate with the marketing team for promotional campaigns to attract franchise investors. Participate in franchise expos and promotional events. 9. Reporting & Documentation Maintain accurate records of prospects, follow-ups, meetings, and conversions. Prepare periodic reports on franchise development activities and pipeline status. 10. Training & Support Coordination Ensure franchisees receive proper training and operational support. Help resolve franchise-related queries during initial stages of setup.
🧾 Key Responsibilities: Create, update, and manage product listings on e-commerce platforms Optimize product titles, descriptions, keywords, and images for better visibility Monitor inventory levels and coordinate restocking with warehouse/logistics Process orders, returns, and cancellations on a daily basis Handle customer inquiries, feedback, and complaints professionally Coordinate with courier services for delivery tracking and dispute resolution Prepare weekly sales, stock, and performance reports Work closely with the marketing team to plan promotions and seasonal campaigns Track and improve product ratings, reviews, and seller metrics Ensure platform compliance with listing and seller guidelines ✅ Requirements: Minimum 1 year of experience in e-commerce operations Knowledge of major e-commerce platforms (Amazon, Flipkart, Meesho, etc.) Proficient in MS Excel, Google Sheets, and product listing tools Strong communication and problem-solving skills Attention to detail and ability to work independently Experience in bicycle or automotive-related products is a plus 🎯 Preferred Skills: Knowledge of marketplace ad campaigns and SEO optimization Familiarity with order management systems and courier portals Ability to coordinate with graphic designers for listing creatives 💼 Benefits: Competitive salary + incentives Growth opportunities within the e-commerce team Exposure to leading marketplaces and back-end systems
Job Overview: We are looking for a highly motivated and energetic Telesales Representative to join our dynamic sales team. As a Telesales Representative, you will be responsible for contacting potential and existing customers by phone to promote and sell our products/services. You will play a key role in generating sales, identifying customer needs, and maintaining a positive brand image. Key Responsibilities: Outbound Calling: Initiate calls to potential and existing customers to sell products/services, generate leads, and close sales. Customer Engagement: Build rapport with customers to understand their needs, provide appropriate solutions, and encourage repeat business. Product Knowledge: Stay informed about the company’s products/services, benefits, and features to effectively communicate with prospects. Lead Qualification: Identify and qualify sales leads through in-depth conversations and targeted questions. Achieve Sales Targets: Meet or exceed monthly and quarterly sales goals and KPIs set by the sales manager. Maintain Records: Update customer information, track calls, and record all sales activities in CRM software. Handle Objections: Effectively handle objections and inquiries from customers, providing suitable solutions and information. Customer Retention: Follow up with customers post-sale to ensure satisfaction, address concerns, and encourage repeat business or referrals. Report Generation: Provide regular reports on sales progress, challenges, and potential opportunities. Skills & Qualifications: Experience: Proven experience in telesales, telemarketing, or a similar sales-oriented role is preferred. Communication: Excellent verbal communication skills with a professional and persuasive tone. Listening Skills: Strong active listening skills to understand customer needs and respond appropriately. Sales Focused: Ability to close sales, meet targets, and handle rejection with resilience. Tech-Savvy: Comfortable with CRM software, Excel, and other sales tools. Self-Motivated: Ability to work independently, stay focused, and take initiative in a target-driven environment. Problem-Solving: Ability to provide solutions to customers’ challenges and overcome objections effectively. Customer-Oriented: Focus on customer satisfaction and delivering high-quality service. Preferred Qualifications: High school diploma or equivalent; additional sales training is a plus. Knowledge of the industry or specific product knowledge related to the role. Multilingual skills are an advantage (depending on the market).
Key Responsibilities: Conduct quality checks on incoming materials, in-process components, and finished products. Ensure compliance with company and industry quality standards. Identify defects, deviations, or non-conformities and coordinate with the production team for corrective actions. Maintain inspection reports, test data, and documentation for audit and analysis. Use measurement tools such as vernier calipers, micrometers, and gauges to verify product specifications. Assist in implementing quality control processes, SOPs, and checklists. Conduct random sampling and endurance testing of bicycles and parts. Report quality issues to supervisors and suggest process improvements. Support in continuous improvement activities for enhancing overall product quality. Requirements: Diploma/Degree in Mechanical, Industrial, or Production Engineering. 1–3 years of experience in quality control (preferably in cycle, auto parts, or mechanical industry). Knowledge of inspection instruments, quality systems, and ISO standards. Strong attention to detail and documentation skills. Ability to work collaboratively with production and design teams.