Radiance Business Solutions is looking for Store Leadership to join our dynamic team and embark on a rewarding career journey. Vision : Leaders often have a clear vision or a sense of direction for their group or organization. They set goals and objectives and inspire others to work toward a common purpose. Decision-Making : Leaders are responsible for making important decisions that can impact the group's direction, success, and well-being. They must consider information and input from various sources to make informed choices. Communication : Effective communication is a critical leadership skill. Leaders must convey their vision, expectations, and goals clearly to their team or followers. They also need to be good listeners, open to feedback and ideas. Inspiration : Leaders inspire and motivate others to perform at their best. They lead by example and set high standards for themselves and their team. Problem Solving : Leaders often face challenges and obstacles. They must be adept at problem-solving, finding solutions to complex issues, and adapting to changing circumstances.
Job Title: Technical Executive Location: Bhayander East Department: Technical Reports To: Operations Manager / Director Job Summary We are looking for a skilled and customer-focused Technical Executive to handle installation, training, maintenance, and technical support for MRP printers and packaging machinery. The role involves on-site visits, troubleshooting, coordination with internal teams, and ensuring a smooth customer experience from pre-sales demonstrations to post-sales service. Key Responsibilities 1. Installation & Commissioning Install and set up MRP printers and packaging machinery at customer sites. Conduct basic environmental checks to ensure proper machine operation. Verify successful test prints and complete the installation checklist. Provide basic operational training to customer staff. 2. Technical Support & Troubleshooting Respond to customer queries and service requests promptly. Diagnose and resolve technical issues on-site or remotely. Coordinate with suppliers or the technical team for escalated cases. 3. Pre-Sales & Post-Sales Demonstrations Conduct demonstrations of machines for prospective customers. Assist the Sales team with technical insights during customer visits. 4. Maintenance & Repairs Perform routine preventive maintenance as per service schedules. Replace or repair faulty components to minimize downtime. Keep records of service history for each machine. 5. Documentation & Reporting Complete installation and service reports, including invoice numbers, purchase dates, and customer sign-off. Maintain accurate records of work completed, parts used, and time spent. 6. Interdepartmental Coordination Work with the Sales and Logistics teams to align installation schedules with product dispatch. Share customer feedback and service insights with relevant departments. Requirements ITI / Diploma / Degree in Electronics, Electrical, Mechanical, or related field. 1–3 years of experience in machine installation, servicing, or technical support (printing or packaging machinery preferred). Strong problem-solving skills with hands-on technical ability. Basic knowledge of electrical and mechanical tools and safety procedures. Willingness to travel for on-site visits across locations. Good communication skills for interacting with customers and internal teams. Basic computer literacy for documentation and reporting.
1. Sales Executive – Printing & Packaging Machines Location: Bhayander | Time: 10 AM – 7 PM | Days: Mon–Sat Responsibilities: Generate leads & visit clients (FMCG, Pharma, Food, Mfg). Give product demos & explain machine benefits. Negotiate, close deals & achieve targets. Coordinate with service team for support. Requirements: B2B/Industrial sales experience preferred. Good communication & negotiation skills.