Role & responsibilities Handle customer enquiries and follow-ups through calls, WhatsApp, and emails. Schedule meetings with enquiry clients and work towards converting them into leads. Schedule new client site visits and track follow-up status. Build strong relationships with potential and existing customers. Ensure timely updates and support during the entire customer journey from enquiry to project convert.. Maintain regular reports on customer engagement and lead status. Preferred candidate profile Female candidates only, with 2 to 5 years of relevant experience in CRM, customer support, or sales coordination (real estate/construction background preferred). Good communication skills in English , Kannada , and Hindi . Proficiency in MS Excel , WhatsApp Business, Strong organizational and follow-up skills. Based in or willing to work in Bagalur cross , Bangalore , preferably near Yelahanka .