Quality Control Executive

Role & responsibilities

Key Responsibilities:

• Support

  New Product Development (NPD)

  by offering expert recommendations and metallurgical insights.
• Monitor process stability and consistently uphold product quality through metallurgy-informed decisions.
  
• Oversee laboratory operations, ensuring personnel safety and welfare.
  
• Manage

  customer complaints

  , foster improvements, and drive issue resolution at the plant.
• Conduct assessments of finished products and incoming materials; reject and report deviations promptly.
  
• Analyze blueprints, specifications, and plans to ensure conformance.
  
• Document inspection processes comprehensivelyincluding test reports and performance logs.
  
• Propose enhancements to production processes to uphold quality control standards.
  
• Coach production teams on QC protocols and product quality issues.
  
• Monitor and elevate

  customer satisfaction

  related to product quality.
• Oversee quality checkpoints throughout the production lifecycle.
  
• Develop, implement, and sustain QC policies, procedures, and audit mechanisms.
  
• Execute internal and external audits to ensure compliance with standards.
  
• Track QC data, analyze trends, and communicate findings to leadership.
  
• Collaborate with Production, Engineering, and R&D to embed QC considerations in design and processes.
  
• Create and deliver QC training programs for staff.
  
• Explore and pilot new QA/QC technologies and testing methodologies.
  
• Coordinate with certification bodies for audits and testing (on-site and off-site).
  
• Handle process QC duties and manage

  ISO-related activities

  .
• Participate in regular meetings focused on cost-effectiveness and

  Total Quality Management (TQM)

  initiatives.

Preferred candidate profile

• Experience in quality management, R&D, or test lab functions.
  
• Prior experience in the

  steel or metal manufacturing

  sector is highly desirable.
• Experience of leading or managing a team is a plus.
  
• Strong analytical, reporting, and presentation skills.
  
• Excellent interpersonal and cross-departmental communication abilities.