416 Quality Compliance Jobs - Page 15

Conduct regular call monitoring and evaluations for agents to assess quality, compliance, and service standards Provide feedback and coaching to agents on call performance, including areas for improvement Analyze call trends and data to identify opportunities for process enhancements Ensure all customer interactions comply with banking regulations and internal policies Collaborate with management to develop training materials and quality improvement strategies Generate reports on key performance indicators KPIs such as first call resolution, customer satisfaction, and agent performance Assist in identifying root causes for service issues and recommend corrective actions Support process impro...

TAPI is the leading international supplier of active pharmaceutical ingredients (APIs). With the industrys broadest portfolio including over 350 API products. We are the go-to global supplier for APIs, supporting 80% of top 50 global pharmaceutical companies. We are proud of our reliable history in the generic API industry dating back over 80 years, and the fact we are considered to be one of the most trusted API suppliers, these enable TAPI to lead the industry, based on our experience, expertise, technologies, and exceptional customer service. Our employees are at the core of our success. Our Headquartered is in Israel, TAPI employs more than 4,000 professionals at 14 sites worldwide. Our ...

Role Purpose The purpose of this role is to conduct audits to ensure quality compliance within the account. Do Conduct process quality audits as per plan Conduct various process audits (1 audit/ agent/ week) as per procedure and guidelines For agents identified in the bottom quartile of performance, conduct 3 audits/ agent/ week Prepare findings from the report and share it with the client and the account leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap...

Role Purpose The purpose of this role is to conduct audits to ensure quality compliance within the account. Do Conduct process quality audits as per plan Conduct various process audits (1 audit/ agent/ week) as per procedure and guidelines For agents identified in the bottom quartile of performance, conduct 3 audits/ agent/ week Prepare findings from the report and share it with the client and the account leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap...

1. Plan, schedule, and execute internal audits in compliance with ISO 9001 and other applicable QMS standards. 2. Prepare and maintain audit documentation, reports, and follow-up actions. 3. Identify gaps in compliance, assess risk levels, and ensure timely closure of non-conformities. 4. Lead external audits by certification bodies and customers. 5. Work cross-functionally to drive continual improvement in QMS processes and documentation. 6. Maintain quality manuals, standard operating procedures (SOPs), and related QMS documentation. 7. Monitor QMS performance indicators and lead quality initiatives for corrective and preventive actions (CAPA). 8. Ensure compliance with company policies, r...

Job Description: The Chief Operating Officer will lead and optimize the end-to-end outsourced manufacturing operations of the textile project with a production volume of 100,000 T-shirts per day. The role involves strategic planning, vendor governance, cost control, operational excellence, and quality assurance across all production stages, knitting to final packing. Key Responsibilities : A. Strategic & Operational Leadership : Develop and execute operational strategies to achieve daily output targets with consistent quality. Lead cost reduction, process optimization, and turnaround time improvements across the value chain. Coordinate with cross-functional leaders to align production with m...

1 ) lead the lab & quality department . 2 ) Ensure prepartion of TC's as per customer requirement. 3) Ensure materail testing is done as per standard procedures. 4) Attend customers and resolve their queries. 5) Ensure Quality compliances. 6) Quality audit preparation 7) Customer complaints 8) Reduce material rejections due to quality issues . 9) Raw material testing 10 ) Heat treatment

Responsible for efficiently handling and resolving customer grievances and complaints related to our products and services. Working under the guidance of the Specialist-Grievance Resolution- Non-Voice, you will address customer concerns with empathy and professionalism, aiming to achieve prompt and satisfactory resolutions. Respond to customers chat and make outbound calls as appropriate. Manage and resolve customer complaints. Responsible for governing customer email communications to ensure adherence to company policies, regulatory requirements, and service standards. Ensure the quality, compliance, and efficiency of email correspondence, as well as drives continuous improvement in email g...

Provides support and guidance on all aspects of production, costs, quality, compliance to safety guidelines, and environmental requirements for manufacturing. Responsibilities Participating in identifying and implementing enhancements and modifications to equipment and processes. Monitoring equipment and process reliability; identifying and addressing problem areas. Analyzing engineering change notices, determines any part or process change, initiates and implements all changes. Providing engineering support on planning, development, operation, and maintenance of equipment, processes, or facilities. Degree Requirement Degree or equivalent experience desired Skill Descriptors Decision Making ...

Pre Inspection of sheet metal Parts. •Good Knowledge of Sheet metal Parts. •Must have experience of quality department in sheet Metal industry.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of this role is...

About The Role Role Purpose The purpose of this role is to conduct audits to ensure quality compliance within the account. ? Do Conduct process quality audits as per plan Conduct various process audits (1 audit/ agent/ week) as per procedure and guidelines For agents identified in the bottom quartile of performance, conduct 3 audits/ agent/ week Prepare findings from the report and share it with the client and the account leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bri...

Role & responsibilities: 1 Overall responsibility of Plant Head evaluating plant performance on OEE/OPP/PPM/delivery/ITR 2 Overall responsibility for enhancing customer satisfaction levels in terms of 3 Overall charge of plant administration including Kaizens/Poka Yoka/ best work 4 Pivotal role in system sustenance including DWM/LPA/CM/8D/QRM 5 Responsibility for adherence to TS..... And MSES method in production 6 Overall responsibility for suppling material with zero PPM complaint 7 Plan, organize, direct and run optimum day-to-day operations to exceed our 8 Increase production, assets capacity and flexibility while minimizing unnecessary 9 Participating in the business planning and budget...

Role- Quality Analyst ( Technical Support ) Location- Hyderabad Exp- min 2 years Skills- Technical support, Quality analyst, Troubleshooting, International Voice support Contact - teena.ghrs@gmail.com / 9116324602

We are hiring Undergraduates/Graduates with 1-6 years of International BPO calling experience Excellent Communication Skill Comfortable working in 24/7 work environment Ensure maximum recovery on CM accounts through Inbound/Outbound Analyze risk on customer accounts, making sound decisions to ensure recovery while maintaining high customer satisfaction levels. Meet and endeavor to exceed metrics on transactional quality, compliance regulations and productivity as per goals. Qualifications Graduates with 1-6 years of International BPO calling experience. Prior Sales/Collection experience is an add-on. Critical Factors to Success: 1. Put enterprise thinking first, connect the role s agenda to ...

We Have come across your profile on Naukri and we have a permanent opportunity which might be of your interest. Our client ( Insurance based Org ) is looking for a Executive/Senior Executive-Compliance operations in Gurgaon . Please refer the below details. Also, please let me know the best time and number to reach you. Job Details: Position:- Job Location:- Gurgaon Work Mode- WFO-6 days Job Description The Operations Compliance Specialist will play a critical role in supporting the compliance and risk management functions of the organization, with a particular focus on insurance operations. This role involves ensuring that the company adheres to relevant regulatory requirements, industry st...

DSC TGA&calorimetry to operate thermal instruments, develop reaction protocols, & analyze data for product development. Must have strong knowledge of reaction engineering, collaborate with teams for scale up, and ensure safety and quality compliance.

Supplier Identification & Development : Identify,evaluate,onboard new suppliers (local and global) for raw materials,components, and services. Develop strategic sourcing partnerships Identify alternate/local vendors to reduce dependency on imports. Required Candidate profile Worked in LED Lightings Industries with good exp. Quality Assurance/Compliance,Procurement Planning,Inventory Coordination,Vendor Management,Performance Evaluation,Documentation/Reporting

Email your resumes to Raveena@wissenpro.com Role: Manager Quality / Training & Quality Manager Role and Key Responsibilities: Act as a primary POC between the QA teams, OPS & clients. Recommended responsibilities include but are not limited to the following: Lead, manage, motivate, and mentor a team of Quality Analysts Drive consistency to ensure the strong quality performance and alignment across all programs Deliver process as well as agent level insights to continuously improve and deliver outstanding customer experience across the program Work alongside Ops and hiring team to provide on-boarding, coaching, remediation, training and development for QAs and QA Leads Implement and drive the...

Job Title: Piping Quality Checker Location: Hyderabad (Gachibowli) Working Mode: Work from Office Job Summary: Validating process engineer work in process engineering Should work as Quality lead for a project handling independently process engineering work Preparation of URS, Utility matrix, Process layouts, PFD, P&ID Datasheets/Technical Specifications for process and process supply systems. Equipment data sheet preparation. Line sizing, Pressure drop and pump calculations. Development of P&IDs for process equipment and utilities Developed design qualification and Installation qualification reports and protocols for process supply system Responsibilities: Validate the data submitted by Proc...

Perform maintenance of company SOPs in compliance with ICH-GCP, international and national regulations Review, approval and archival of company SOPs in compliance with ICH-GCP, international and national regulations Review and maintain company archives of clinical protocols and study documents Conduct QA internal audits of all aspects of the Clinical Research Departments activities to ensure compliance with ICH-GCP and applicable international and company procedures Perform QA reviews of protocols and other documents and data in preparation for submission to IRB/IEC, regulatory health authorities and publications Provide training to research staff on GCP, ICH and local regulations (as requir...

TRMN is looking for Assistant Manager - Quality Assurance. Handling customer complaints Good skills on measurement and GD&T Parameters Can handle suppliers and daily Receiving and shipping inspection management Take care of daily quality operations and support for trouble shooting Drawing reading of molded, die casted and stamped components Implementing quality control policies Rating suppliers Identifying faults throughout the production process Adhering to legislation requirements Ensuring that all company policies and procedures are followed by all employees Monitoring the progress of projects to ensure that deadlines are met Working with management to develop new quality control processe...

Job Role: Head of Production / Senior Production Engineer / Junior Production Engineer / Process Engineer / Manufacturing Engineer / Workshop Manager / Production Supervisor Dynovo Global Solutions Pvt Ltd is seeking talented and motivated individuals to join our Production team. The ideal candidates will have a strong background in production processes and experience in manufacturing operations. Key Responsibilities: Develop and optimize manufacturing processes. Review drawings, create BOM, and identify drawing requirements. Mentor junior engineers. Ensure quality and efficiency in production. Plan and schedule production activities. Maintain and troubleshoot equipment. Engage in continuous...

Skill required: Digital Inside Sales - Inside Sales Designation: Quality Auditing Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? The DIS COE(Center of Excellence) team plays a crucial role in establishing solution foundation principles to ensure strong delivery(sales operations) outcomes; create & implement mobilization SOP for seamless launch experience for new deals. Accomplished through the alignment of sales strategy with client and delivery teams, crafting of engagement strategies, providing capability support via sales messaging, coaching and quality compliance leadership to ensure noiseless transitions and delivery operations. The DIS C...

Position Summary... What youll do... You make sound judgments and promote a Associate / Candidates focused environment. You optimize execution and results. You inspire commitment through communication and influence. You demonstrate adaptability while thinking and acting strategically. You build and sustain internal and external relationships. Flexible to work in US hours shifts. About Team: The Walmart Contact Center specializes in providing best-in-class service to customers, stores, and associates via phone, chat, email. We are a metrics driven center dedicated to driving results where our associates thrive in this high-volume environment that handles over 10 million contacts per year. We ...