Quality Assurance Lead - Robot Framework/Playwright Testing

As a Quality Assurance Lead, you will be responsible for developing and implementing the end-to-end quality assurance strategy for web, mobile, and API platforms. Your role will involve designing, developing, and maintaining automated test frameworks using Robot Framework (for APIs) and Playwright (for UI). You will collaborate closely with developers, product managers, and DevOps to define test plans, test cases, and acceptance criteria. Additionally, you will set up and manage CI/CD integrations for automated regression and smoke tests, ensuring compliance with RBI and internal IT security and data handling standards in test environments. In this role, you will also mentor and guide QA engineers on automation best practices, coding standards, and peer reviews. You will own defect triage, reporting, and drive a zero-defect culture for production releases while contributing to performance, security, and accessibility testing strategies. The ideal candidate for this position should have at least 5 years of QA experience, including 2+ years in a QA leadership or senior automation role. Hands-on expertise in Robot Framework, Playwright, and REST API testing, mocking, and validation is required. Familiarity with CI/CD pipelines such as GitLab CI and Jenkins, as well as a strong understanding of SDLC, STLC, Agile, and DevOps culture are essential. Exposure to data-sensitive applications or financial services platforms is also preferred, along with working knowledge of SQL, Postman, Swagger/OpenAPI, and test reporting tools. Experience with test management tools like TestRail or Zephyr, performance testing tools like Locust or JMeter, and AWS, Docker, or Kubernetes-based testing environments is considered a plus. Strong communication, stakeholder engagement, and cross-functional leadership skills are required in this role, along with the ability to work in a fast-paced, compliance-driven, and tech-led NBFC environment. A proactive mindset with attention to detail and quality-first thinking is crucial for success in this position. Join us and be part of a digitally transforming NBFC with end-to-end in-house tech. Lead a QA team focused on automation, compliance, and quality at scale.,