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2 - 31 years

0 Lacs

Gurgaon/Gurugram

Posted:1 month ago| Platform: Apna logo

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Work Mode

Remote

Job Type

Full Time

Job Description

1) Review of voice logs : To listen to the recorded voice logs of customer interactions in Back Check calls as performed by Sales, Collections & Customer Service. 2) Maintaing MIS: Ensure maintaining of MIS on daily basis and deligent supervisor. 3) Perform quality check 4) Review of process in line with regulatory guideline : To ensure that regulatory guidelines are consumed while reviewing the process.

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