Quality Analyst - BPO (Navi Mumbai) 25K Inhand Need immediate Joiner

Job Description

Salary - 25K Inhand Location- Manape (Navi Mumbai) Note : Immediate joiner can apply only Job Description Quality analyst of BPO industry who can listen to the agents calls and share feedback. Must be a graduate or higher. Speak, read and write in Hindi, Punjabi and English. Able to communicate confidently and politely, with good speaking skills. Experience of at least 2 years as quality assurance. Experience/ knowledge of Bank's products & processes. Effective problem solving and decisionmaking skills Complete knowledge of Bank's products & processes. Experience in coaching and developing skills of people. Required Skill Set: Should be known to quality parameters. Should be 7QC tools, Call calibrations, and evaluations. Should have strong oral & written English skills. Excellent problem-solving and issue resolution. Good analytical Skills. Thanks, HR Ambi, 9310751781