Years of Experience: 4–5 Years Shift Timings: Night Shift (7:00 PM to 4:00 AM) Location: Hyderabad, Telangana Education Qualification: Any graduate Roles and Responsibilities: AR callers with good experience of 4+ Years RCM Experience (Physician Billing). Knowledge of Federal, Commercial, and WC Payor Requirements Understanding provider information and patient information as it impacts claim resolution Knowledge of Clearing House rejections or denials and its resolution Knowledge of Payor Denials and Resolution Knowledge of Appeals Process: Form Types and Documents related to Appeals, Online Appeals Coding knowledge: ICD/CPT, E/M codes, Code Series, Modifiers in Physician billing, and its impact Good IQ levels understanding the denials and timely resolutions. Agents should have high task capabilities to work on Client analytics, High dollar claims, Rejections, Report management and maintaining Team metrics. Demonstrate deep knowledge of Accounts Receivable and specialized experience in AR-Denial management. Address and resolve complex AR-related issues, acting as the go-to resource for technical and process queries. Guide and train AR teams for continuous performance and mentoring. Strong analytical, problem-solving, and technical capabilities; excellent communication skills; and strong data analysis competencies. Ability to customize training needs to meet the business requirements for specific practices/specialities Ability to handle complex denials and strong determination to provide resolution on denials. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹45,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Work Location: In person