Quad Shared Services

Location- Remote General Purpose of Job: The Manager, Web Experience, Software Engineer is a strategic, hands-on leader responsible for the execution and advancement of web and application development across the Rise Web Development team. This role is a blend of technical oversight, team leadership, and cross-functional collaborationensuring the delivery of modern, scalable, and user-centered web experiences for our clients. The ideal candidate brings deep development expertise, a passion for emerging technologies, and a strong orientation toward coaching and scaling high-performing development teams. Key Responsibilities: • Own technical delivery of all web, ecommerce, and mobile solutions, ensuring excellence in execution, scalability, and on-time delivery. • Lead and mentor a cross-functional development team across front-end, back-end, architecture, and DevOps disciplines. • Partner closely with UX, PM, Media, and Analytics teams to shape holistic digital solutions that drive client performance and impact. • Translate business goals and client requirements into technical roadmaps and scalable architectures. • Support and evolve development standards, reusable code libraries, and automated workflows to increase velocity and quality. • Lead technical discovery, platform selection, estimation, and architecture definition during early phases of client engagements. • Promote collaboration between development and business analyst resources to ensure requirements are actionable, testable, and scalable. • Provide architectural guidance across a range of technologies including CMS platforms (Kentico, Sitecore), ecommerce platforms (Shopify), front-end frameworks (React, Vue, Angular), and cloud services (AWS, Azure). • Oversee CI/CD pipelines, version control, and automated testing infrastructure to improve quality and accelerate releases. • Ensure technical performance and scalability of deployed applications, proactively managing risk, security, and site reliability. • Help define talent needs, grow the development practice, and lead hiring, upskilling, and retention efforts. • Contribute to the overall CX team vision, ensuring Development is integrated across strategy, design, and optimization workstreams. Job Requirements: Education: Bachelors degree in Computer Science, Software Engineering, or a related technical discipline or equivalent professional experience Experience : • 7+ years experience building highly-scalable interactive web applications. • Demonstrated success managing full lifecycle web, ecommerce, and/or mobile development projects for high-profile clients. • Strong background in building full-stack solutions using modern front-end frameworks (React, Angular, Vue.js) and back-end technologies (C#, Java, PHP). • Expertise with CMS platforms such as Kentico, Sitecore, or similar enterprise-level systems. • Experience with ecommerce platforms like Shopify and integrating third-party services and APIs. • Proven track record of building scalable architectures, managing DevOps processes (CI/CD, automated testing, deployment pipelines), and maintaining production-level applications. • Adept at working in both Agile and Waterfall environments, with a focus on team velocity, code quality, and delivery excellence. • Familiarity with cloud services and infrastructure (Azure, AWS) and security best practices. • Strong people management experience, including mentoring developers, conducting performance reviews, and scaling teams. • Excellent collaboration and communication skills with the ability to translate technical information into business value. Certificates, Licenses, Registrations: • Relevant technical certifications (e.g., Microsoft Certified: Azure Developer Associate, AWS Certified Developer, Kentico/Sitecore Developer certification) • Scrum, Agile, or other project management/process certifications are a plus but not required. Knowledge, Skills & Abilities: • Deep knowledge of full stack development, object-oriented programming, and microservices architecture. • Ability to make architectural decisions based on performance, scalability, and user experience needs. • Experience working collaboratively in a matrixed environment with product, design, analytics, and media teams. • Strong project scoping, time estimation, and resource planning capabilities. • Proven ability to work independently and as part of a teamfilling gaps, unblocking obstacles, and ensuring smooth project delivery. • Passionate about continuous learning, emerging technology, and building future-forward digital experiences. • Familiar with accessibility standards and inclusive design principles. • Strong understanding of agile product development life cycles and iterative design. • Experience working with tools like Figma, Jira, GitHub, SharePoint, Azure DevOps, and similar platforms.