Role: Student Enrolment Advisor Location: Bangalore, India Job type: Full time, permanent Working arrangement: Hybrid Why QS? At QS, we believe that work should empower you. That’s why we foster a flexible working environment that encourages every employee to own their career whilst thriving personally and professionally. Our company values underpin everything we do – we collaborate, respect and support each other. It’s our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives. Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together, driving progress across the sector. At QS, you’ll be responsible for implementing real change in the international higher education landscape. You’ll take on meaningful challenges that see a positive impact across the business and the wider sector. We’re confident you’ll feel right at home here. QS was named as one of Newsweek’s Top 100 Most Loved Workplaces® in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day. And as a gold-accredited Investors in People organisation – putting us among the top 28% of workplaces globally – it’s official: QS is a place where everyone can thrive. As a Student Enrolment Advisor , this is what you’ll be doing: The Student Enrolment Advisor (SEA) will work within a friendly, diverse and supportive team to provide excellent customer service to students from around the world. They will be responsible for managing the 1:1 communication with prospective students on behalf of our clients. By answering prospects queries with accuracy, speed and enthusiasm, and supporting them throughout the decision-making process, their work will ultimately increase enrolments at the given institution. Through this Entry-level role they will learn how to use effective questioning and rapport-building to market and promote the Client they are representing. They will also be introduced to Account Management responsibilities. Successful candidates will be trained in the psychology of decisions making, effective writing, marketing techniques, university branding and the UK higher education market. As we care about growth, both professionally and personally, successful candidate can also expect the following career progression should they consistently satisfy and exceed internal targets and expectations. Role responsibilities: Enquiry and Made Offer Management Improve the enquiry experience for students with great customer service, soft sales and provision of accurate information via phone, email and other communication platforms. Ensuring all incoming communications are effectively managed and answered in accordance with SLAs. Utilising effective writing skills to ensure emails are written in an engaging, creative way. Maximising potential conversion using a personalised approach to build rapport and represent the partner institution positively. Collect intelligence from students to report back to partner institutions. Contributing to the continuous improvement of business practices and student experience. Account Management Contribute to account meetings and share feedback and findings following engagement with students. Lead account meetings and coordinate activities both across QS offices as well as between Student and Client Success colleagues. Elaborate call strategies to effectively target students. Ensure information and updates are being accurately and effectively passed to all relevant departments as well as recorded correctly. General Duties: Provide support to the Client Success team as required. Attend conferences, exhibitions, campus tours as required. Domestic and International Travel as required. In addition, any such other duties as are within the scope and spirit of the job purpose, and the title of the position. Key skills and experience: Ability to engage and communicate effectively with a diverse range of people in a logical, organised and effective manner. A high level of initiative where thoughtful, intelligent problem-solving skills are utilised. An excellent standard of spoken and written English. Strong customer relationship skills. Good organisational skills and the ability to priorities work assignments. An intermediate knowledge of Excel, Word and PowerPoint. Persistence in achieving goals and overcomes challenges. Educated to Undergraduate Degree level. Key Personal Attributes: Reliable and proactive team player. High attention to detail and organizational skills. Strong communication and relationship management abilities. Able to work independently with minimal supervision. So, who are we and what do we do? QS is the world leader in higher education services, analytics, insights and intelligence. From consultancy to student mobility, academic partnerships to branding solutions, our services power both institutional and individual success. We’re behind the world’s most widely read university rankings (Meltwater 2023). Our QS World University Rankings® reach hundreds of millions, shaping decisions and guiding futures. Since launching in 1990, our impact and influence have only grown. Today, we work with more than 2,000 of the world’s leading higher education institutions, over 12,000 employers, and governments seeking change and socioeconomic development through higher education. Join QS and you’ll join an 800-strong community of problem-solvers, creators, collaborators and change-makers based in 40+ countries and 11 international offices, including Australia, Malaysia, India, Romania, Singapore, France, Germany, the USA and our headquarters in London. With every talented new hire, business acquisition and bold initiative, we’re strengthening our reach and delivering even greater value to institutions and learners worldwide. Are you ready to shape the future of higher education? We take investing in our people very seriously. As standard you will have: Competitive base salary Access to an annual bonus scheme (for qualifying roles only) 21 days annual leave – increasing to 23 days after 5 years’ service + 8 days casual leave 14 days holiday for the year 2025 Enhanced maternity and paternity leave Access to Provident Fund and Pension Fund Scheme Group Medical Insurance A vibrant social environment and multicultural and multinational culture But that’s not all. Outside of these standard benefits we also offer resources to allow professional growth and wellness initiatives to nurture a healthy mindset: Free subscription to the Calm App – the #1 app for sleep, meditation, and relaxation A focus on welfare which is led by our global wellness team, with mental health first aiders globally EAP (Employee Assistance Program) Service - dedicated services for enhanced EAP and comprehensive wellness with 24/7 helpline available through Truworth Wellness Access to a variety of diversity and inclusion initiatives and groups Strong recognition and reward programs – including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual personal development event Support for volunteering and study leave Free subscription to LinkedIn learning – with over 5,000 courses and programmes at your fingertips Options to join our outstanding global Mentorship programme Like what you’ve heard? Great, apply now! As a candidate, we know the application and interview process can be daunting and so it’s important that you have a great experience with us. Our dedicated Talent Team will work hard to ensure you are fully informed at all stages and you are really excited by this opportunity to do meaningful work in the education space. Equal opportunities QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive.

Role: Student Enquiry Officer (12-month contract) Location: Bangalore, India Job type: Contractual (Hybrid) Work Schedule: UK Hours Work Model: Hybrid (3 days in office, 2 days from home) Office Days: 10:00 AM – 7:00 PM IST Work-from-Home Days: 3:30 PM – 12:30 AM IST Why QS? At QS, we believe that work should empower you. That’s why we foster a flexible working environment that encourages every employee to own their career whilst thriving personally and professionally. Our company values underpin everything we do – we collaborate, respect and support each other. It’s our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives. Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together, driving progress across the sector. At QS, you’ll be responsible for implementing real change in the international higher education landscape. You’ll take on meaningful challenges that see a positive impact across the business and the wider sector. We’re confident you’ll feel right at home here. QS was named as one of Newsweek’s Top 100 Most Loved Workplaces® in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day. And as a gold-accredited Investors in People organisation – putting us among the top 28% of workplaces globally – it’s official: QS is a place where everyone can thrive. As a Student Enquiry Officer, this is what you’ll be doing: The Student Enquiry Officer will be acting as an ambassador for partner universities, this temporary position entails making outbound calls to prospective students and completing the necessary follow-ups as well as responding and redirecting emails. Role responsibilities: As a Student Enquiry Officer, your key responsibilities will include: Efficiently answering, screening, and transferring all calls to the right department; where necessary, assisting callers with general questions or taking messages. Conducting outbound call campaigns on undelivered emails and incomplete applications. Enter and maintain detailed and accurate prospect profiles via the CRM. Perform administrative duties such as data entry, responding to, and redirecting emails. And any other duties that fall within the scope and purpose of the role. Key skills and experience: To excel in this role, you should possess: Post-secondary school diploma or equivalent. Fluent in spoken and written English. Strong consideration will be given to candidates fluent in English. Excellent phone and verbal communication skills along with active listening. Strong consideration will be given to candidates with previous contact centre or customer service work experience. Be available to work a variety of day shifts, as well as weekends and statutory holidays. Flexible and able to adapt quickly to changing priorities. Well-organised, has good administration skills, and IT literate. So, who are we and what do we do? QS is the world leader in higher education services, analytics, insights and intelligence. From consultancy to student mobility, academic partnerships to branding solutions, our services power both institutional and individual success. We’re behind the world’s most widely read university rankings (Meltwater 2023). Our QS World University Rankings® reach hundreds of millions, shaping decisions and guiding futures. Since launching in 1990, our impact and influence have only grown. Today, we work with more than 2,000 of the world’s leading higher education institutions, over 12,000 employers, and governments seeking change and socioeconomic development through higher education. Join QS and you’ll join an 800-strong community of problem-solvers, creators, collaborators and change-makers based in 40+ countries and 11 international offices, including Australia, Malaysia, India, Romania, Singapore, France, Germany, the USA and our headquarters in London. With every talented new hire, business acquisition and bold initiative, we’re strengthening our reach and delivering even greater value to institutions and learners worldwide. Are you ready to shape the future of higher education? Like what you’ve heard? Great, apply now! As a candidate, we know the application and interview process can be daunting and so it’s important that you have a great experience with us. Our dedicated Talent Team will work hard to ensure you are fully informed at all stages and you are really excited by this opportunity to do meaningful work in the education space. Equal opportunities QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive. Please keep an eye on your spam / junk email folder for correspondence from BambooHR

Role: Full-Stack Software Engineer Location: Bangalore, India Job type: Full time, permanent Working arrangement: Hybrid Why QS? At QS, we believe that work should empower you. That’s why we foster a flexible working environment that encourages every employee to own their career whilst thriving personally and professionally. Our company values underpin everything we do – we collaborate, respect and support each other. It’s our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives. Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together, driving progress across the sector. At QS, you’ll be responsible for implementing real change in the international higher education landscape. You’ll take on meaningful challenges that see a positive impact across the business and the wider sector. We’re confident you’ll feel right at home here. QS was named as one of Newsweek’s Top 100 Most Loved Workplaces® in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day. And as a gold-accredited Investors in People organisation – putting us among the top 28% of workplaces globally – it’s official: QS is a place where everyone can thrive. As a Full-Stack Software Engineer, this is what you’ll be doing: At QS, we are dedicated to transforming the higher education landscape through our diverse range of products. As a Full-Stack Software Engineer , you will play a vital role in building and maintaining our Partner Discovery solution, a new innovative tool, designed to help universities to identify and connect with potential partners worldwide. This is an exciting opportunity to influence a product from its inception, creating features and ensuring seamless integration and functionality, all contributing to a project that will redefine partnership discovery in the education sector. Role responsibilities: The key duties and responsibilities of this role are: Full - stack development : Design and implement responsive web UIs in React/Next.js and build out the back - end services that power them. Feature delivery & support : Develop new features, enhance existing functionality, troubleshoot issues, and provide production support. API integration : Connect front - end components to internal/external APIs - whether that’s tRPC, REST, GraphQL, gRPC or other RPC frameworks. Database design & ORM usage : Model data and write efficient queries in MySQL (or other RDBMS) and NoSQL stores. While we use Drizzle - ORM, experience with Prisma, TypeORM, Sequelize or similar libraries is highly valued. Architecture & system reliability : Perform requirements analysis, code and system risk reviews, and drive improvements in usability, automation, test coverage and reliability. Agile collaboration : Work as an engaged member of our Scrum squad - pairing with back - end engineers, QA, DevOps, UX designers, product managers and business analysts to deliver end - to - end solutions. CI/CD & DevOps awareness : Participate in automated builds, deployments and infrastructure as code. Familiarity with tools like GitHub Actions, Jenkins, Docker or Kubernetes is a plus. And any other duties that fall within the scope and purpose of the role. Key skills and experience: The following skills, knowledge, experience, and qualifications are required to perform the role: Web technologies : Strong commercial experience with React and Next.js. JavaScript/TypeScript : Comfortable with modern JS (ES6+) and TypeScript across front - and back - end codebases. API frameworks : Hands - on experience with RPC/REST/GraphQL/gRPC - bonus for tRPC familiarity. ORMs & databases : Proficient writing SQL; solid understanding of MySQL or PostgreSQL and NoSQL systems. Experience with Drizzle - ORM, Prisma, TypeORM, Sequelize or equivalent. Dev tools & workflows : Git (GitHub/GitLab/Bitbucket), linting (ESLint), formatting (Prettier), Storybook, unit/integration testing (Jest, React Testing Library, Playwright). Cloud & services : Exposure to AWS (Cognito, S3, SES, Lambda), serverless or container - based deployments. UI frameworks : Familiarity with Tailwind, MUI, Bootstrap or similar design systems. Mindset : Curious, proactive problem-solver who seeks continuous learning and improvement. So, who are we and what do we do? QS is the world leader in higher education services, analytics, insights and intelligence. From consultancy to student mobility, academic partnerships to branding solutions, our services power both institutional and individual success. We’re behind the world’s most widely read university rankings (Meltwater 2023). Our QS World University Rankings® reach hundreds of millions, shaping decisions and guiding futures. Since launching in 1990, our impact and influence have only grown. Today, we work with more than 2,000 of the world’s leading higher education institutions, over 12,000 employers, and governments seeking change and socioeconomic development through higher education. Join QS and you’ll join an 800-strong community of problem-solvers, creators, collaborators and change-makers based in 40+ countries and 11 international offices, including Australia, Malaysia, India, Romania, Singapore, France, Germany, the USA and our headquarters in London. With every talented new hire, business acquisition and bold initiative, we’re strengthening our reach and delivering even greater value to institutions and learners worldwide. Are you ready to shape the future of higher education? We take investing in our people very seriously. As standard you will have: Competitive base salary Access to an annual bonus scheme (for qualifying roles only) 21 days annual leave – increasing to 23 days after 5 years’ service + 8 days casual leave 14 days holiday for the year 2025 Enhanced maternity and paternity leave Access to Provident Fund and Pension Fund Scheme Group Medical Insurance A vibrant social environment and multicultural and multinational culture But that’s not all. Outside of these standard benefits we also offer resources to allow professional growth and wellness initiatives to nurture a healthy mindset: Free subscription to the Calm App – the #1 app for sleep, meditation, and relaxation A focus on welfare which is led by our global wellness team, with mental health first aiders globally EAP (Employee Assistance Program) Service - dedicated services for enhanced EAP and comprehensive wellness with 24/7 helpline available through Truworth Wellness Access to a variety of diversity and inclusion initiatives and groups Strong recognition and reward programs – including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual personal development event Support for volunteering and study leave Free subscription to LinkedIn learning – with over 5,000 courses and programmes at your fingertips Options to join our outstanding global Mentorship programme Like what you’ve heard? Great, apply now! As a candidate, we know the application and interview process can be daunting and so it’s important that you have a great experience with us. Our dedicated Talent Team will work hard to ensure you are fully informed at all stages and you are really excited by this opportunity to do meaningful work in the education space. Equal opportunities QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive.