About Pinnacle Pinnacle is a leading staffing and workforce solutions provider, dedicated to connecting top talent with innovative organizations. With a commitment to excellence and a focus on leveraging cutting-edge technology, we empower our clients and employees to achieve their goals. Our dynamic team thrives in a collaborative environment, driving transformation and efficiency through solutions like Salesforce to optimize client relationship management and business processes. Join us to make a meaningful impact in a forward-thinking organization. Summary Pinnacle is seeking a Salesforce Administrator/Engineer in India to configure, customize, and enhance our Salesforce Sales Cloud platform. This role will manage platform configurations, develop custom solutions, and ensure seamless functionality, collaborating with a third-party technical integrator to deliver a robust CRM. The ideal candidate will have strong Salesforce Sales Cloud experience, proficiency in both no-code configuration and coding (e.g., Apex, Lightning Web Components), and the ability to meet business needs through tailored solutions. If you’re passionate about driving CRM efficiency, this is your opportunity to contribute. Job Responsibilities Configure Salesforce Sales Cloud, including custom objects, fields, page layouts, workflows, and automations (e.g., Process Builder, Flow), to support business processes. Develop custom applications and features using Apex, Lightning Web Components (LWC), and Visualforce to enhance Sales Cloud functionality. Manage user accounts, roles, permissions, and security settings to ensure data integrity and access control. Design and implement complex automations and triggers using Apex and Flow to streamline operations. Integrate Sales Cloud with external systems (e.g., via REST/SOAP APIs) to ensure seamless data flow. Collaborate with stakeholders to gather requirements and identify opportunities to optimize Salesforce capabilities. Partner with a third-party integrator to validate configurations, implement solutions, and troubleshoot issues. Provide training and support to end users to ensure effective platform adoption. Stay updated on Salesforce releases and best practices to recommend and implement improvements. Requirements Bachelor’s degree in Computer Science, Information Systems, or a related field. 7-10 years of experience with Salesforce, including at least 2 years with Sales Cloud configuration and development. Strong knowledge of Salesforce configuration (e.g., workflows, Process Builder, security settings) and development (e.g., Apex, LWC, Visualforce). Experience with Salesforce APIs and integrations with external systems. Ability to gather business requirements and translate them into functional and technical Salesforce solutions. Excellent communication skills to collaborate with stakeholders and technical teams in India and globally. Salesforce Administrator and/or Platform Developer I certifications preferred; Sales Cloud Consultant certification is a plus. Optional experience with Platform App Builder, Service Cloud, or Salesforce Flow. No staffing industry experience required. Based in India, with flexibility to work with global teams. Show more Show less

About Pinnacle Pinnacle is a leading staffing and workforce solutions provider, dedicated to connecting top talent with innovative organizations. With a commitment to excellence and a focus on leveraging cutting-edge technology, we empower our clients and employees to achieve their goals. Our dynamic team thrives in a collaborative environment, driving transformation and efficiency through solutions like Salesforce to optimize recruitment and operational processes. Join us to make a meaningful impact in the staffing industry. Summary Pinnacle is seeking a Salesforce AI Developer in India to build and implement AI-driven solutions, such as Einstein AI agents, to enhance recruitment processes. This role will focus on automating tasks like candidate matching and outreach using Salesforce’s AI tools, collaborating with a third-party integrator to deploy solutions. The ideal candidate will have strong experience with Salesforce AI (e.g., Einstein, Agentforce), Sales Cloud, and staffing workflows, with the technical skills to customize AI features. If you’re passionate about leveraging AI to transform staffing, this is your opportunity to innovate. Job Responsibilities Develop and customize AI-driven solutions (e.g., Einstein Bots, Predictive Analytics) to automate recruitment tasks like candidate screening or client follow-ups. Configure Salesforce Einstein features to enhance staffing workflows, such as predictive lead scoring or automated job matching. Collaborate with stakeholders to identify AI use cases that improve efficiency and user experience in recruitment processes. Integrate AI solutions with Sales Cloud and Applicant Tracking Systems (e.g., Bullhorn), working with the third-party integrator. Write and test code (e.g., Apex, Lightning Web Components) to extend AI functionality as needed. Partner with the Salesforce Administrator and integrator to ensure AI solutions align with platform configurations. Monitor AI performance, analyze outcomes, and recommend improvements to optimize results. Stay updated on Salesforce AI advancements (e.g., Agentforce) and industry trends to propose innovative solutions. Requirements Bachelor’s degree in Computer Science, Engineering, or a related field. 5+ years of experience as a Salesforce Developer, with at least 1-2 years working on Salesforce AI (e.g., Einstein, Agentforce). Strong knowledge of Salesforce AI tools, including Einstein Bots, Predictive Analytics, or Einstein Discovery. Proficiency in Apex, Lightning Web Components, and Salesforce APIs for AI customization. Experience in the staffing or recruitment industry, with familiarity with ATS integrations (e.g., Bullhorn). Ability to translate business needs into AI-driven solutions for recruitment workflows. Excellent communication skills to collaborate with stakeholders and technical teams in India and globally. Salesforce Platform Developer I certification is required; Einstein Analytics or AI Specialist certification is preferred. Based in India, with flexibility to work with global teams. Show more Show less