About Pinnacle Pinnacle is a leading staffing and workforce solutions provider, dedicated to connecting top talent with innovative organizations. With a commitment to excellence and a focus on leveraging cutting-edge technology, we empower our clients and employees to achieve their goals. Our dynamic team thrives in a collaborative environment, driving transformation and efficiency through solutions like Salesforce to optimize client relationship management and business processes. Join us to make a meaningful impact in a forward-thinking organization. Summary Pinnacle is seeking a Salesforce Administrator/Engineer in India to configure, customize, and enhance our Salesforce Sales Cloud platform. This role will manage platform configurations, develop custom solutions, and ensure seamless functionality, collaborating with a third-party technical integrator to deliver a robust CRM. The ideal candidate will have strong Salesforce Sales Cloud experience, proficiency in both no-code configuration and coding (e.g., Apex, Lightning Web Components), and the ability to meet business needs through tailored solutions. If you’re passionate about driving CRM efficiency, this is your opportunity to contribute. Job Responsibilities Configure Salesforce Sales Cloud, including custom objects, fields, page layouts, workflows, and automations (e.g., Process Builder, Flow), to support business processes. Develop custom applications and features using Apex, Lightning Web Components (LWC), and Visualforce to enhance Sales Cloud functionality. Manage user accounts, roles, permissions, and security settings to ensure data integrity and access control. Design and implement complex automations and triggers using Apex and Flow to streamline operations. Integrate Sales Cloud with external systems (e.g., via REST/SOAP APIs) to ensure seamless data flow. Collaborate with stakeholders to gather requirements and identify opportunities to optimize Salesforce capabilities. Partner with a third-party integrator to validate configurations, implement solutions, and troubleshoot issues. Provide training and support to end users to ensure effective platform adoption. Stay updated on Salesforce releases and best practices to recommend and implement improvements. Requirements Bachelor’s degree in Computer Science, Information Systems, or a related field. 7-10 years of experience with Salesforce, including at least 2 years with Sales Cloud configuration and development. Strong knowledge of Salesforce configuration (e.g., workflows, Process Builder, security settings) and development (e.g., Apex, LWC, Visualforce). Experience with Salesforce APIs and integrations with external systems. Ability to gather business requirements and translate them into functional and technical Salesforce solutions. Excellent communication skills to collaborate with stakeholders and technical teams in India and globally. Salesforce Administrator and/or Platform Developer I certifications preferred; Sales Cloud Consultant certification is a plus. Optional experience with Platform App Builder, Service Cloud, or Salesforce Flow. No staffing industry experience required. Based in India, with flexibility to work with global teams. Show more Show less
About Pinnacle Pinnacle is a leading staffing and workforce solutions provider, dedicated to connecting top talent with innovative organizations. With a commitment to excellence and a focus on leveraging cutting-edge technology, we empower our clients and employees to achieve their goals. Our dynamic team thrives in a collaborative environment, driving transformation and efficiency through solutions like Salesforce to optimize recruitment and operational processes. Join us to make a meaningful impact in the staffing industry. Summary Pinnacle is seeking a Salesforce AI Developer in India to build and implement AI-driven solutions, such as Einstein AI agents, to enhance recruitment processes. This role will focus on automating tasks like candidate matching and outreach using Salesforce’s AI tools, collaborating with a third-party integrator to deploy solutions. The ideal candidate will have strong experience with Salesforce AI (e.g., Einstein, Agentforce), Sales Cloud, and staffing workflows, with the technical skills to customize AI features. If you’re passionate about leveraging AI to transform staffing, this is your opportunity to innovate. Job Responsibilities Develop and customize AI-driven solutions (e.g., Einstein Bots, Predictive Analytics) to automate recruitment tasks like candidate screening or client follow-ups. Configure Salesforce Einstein features to enhance staffing workflows, such as predictive lead scoring or automated job matching. Collaborate with stakeholders to identify AI use cases that improve efficiency and user experience in recruitment processes. Integrate AI solutions with Sales Cloud and Applicant Tracking Systems (e.g., Bullhorn), working with the third-party integrator. Write and test code (e.g., Apex, Lightning Web Components) to extend AI functionality as needed. Partner with the Salesforce Administrator and integrator to ensure AI solutions align with platform configurations. Monitor AI performance, analyze outcomes, and recommend improvements to optimize results. Stay updated on Salesforce AI advancements (e.g., Agentforce) and industry trends to propose innovative solutions. Requirements Bachelor’s degree in Computer Science, Engineering, or a related field. 5+ years of experience as a Salesforce Developer, with at least 1-2 years working on Salesforce AI (e.g., Einstein, Agentforce). Strong knowledge of Salesforce AI tools, including Einstein Bots, Predictive Analytics, or Einstein Discovery. Proficiency in Apex, Lightning Web Components, and Salesforce APIs for AI customization. Experience in the staffing or recruitment industry, with familiarity with ATS integrations (e.g., Bullhorn). Ability to translate business needs into AI-driven solutions for recruitment workflows. Excellent communication skills to collaborate with stakeholders and technical teams in India and globally. Salesforce Platform Developer I certification is required; Einstein Analytics or AI Specialist certification is preferred. Based in India, with flexibility to work with global teams. Show more Show less
About PTR Global PTR Global is a premier staffing and workforce solutions provider, recognized for connecting top talent with innovative organizations nationwide. We are committed to operational excellence and driven by a technology-forward vision that enhances performance, accelerates growth, and scales outcomes. At PTR Global, we don’t just implement systems — we build dynamic ecosystems to support Sales, Recruiting, Operations, and Strategic Services across the enterprise. We operate in a fast-paced, consultative, and performance-focused environment where forward-thinking professionals make a lasting impact. Role Summary We are seeking a senior-level leader to serve as the Head of Product, responsible for the post-implementation strategy, evolution, and optimization of PTR’s Salesforce platform and related business systems . This is not an implementation-focused role. Instead, this leader will own the long-term roadmap and drive ROI across multiple business units — including Sales & Recruiting/Delivery, Operations, and Strategic Services — ensuring Salesforce and its integrations are continuously adapted to serve PTR’s strategic goals. The ideal candidate will have experience in IT services or staffing, with a proven ability to influence change, lead cross-functional business transformation, and align technical capability with business opportunity. Key Responsibilities Own the post-implementation evolution of the Salesforce ecosystem, focusing on strategic enhancement, continuous optimization, and enterprise-wide ROI. Develop and execute a cross-functional product roadmap that aligns Salesforce capabilities with business objectives, incorporating feedback from leadership, end-users, and external advisors. Collaborate with executive and departmental leaders across several business units to define needs, identify inefficiencies, and uncover opportunities for automation and innovation. Work directly with technical teams and external developers to translate complex business requirements into scalable, high-impact solutions. Lead change management and stakeholder alignment efforts to ensure adoption, communication, and understanding of platform changes and new capabilities. Design and refine user experiences including dashboards, reports, and workflows that elevate decision-making and reduce manual work. Continuously monitor performance metrics and KPIs, ensuring platform enhancements are driving measurable impact across revenue, efficiency, and engagement. Stay informed of Salesforce platform updates and industry best practices, proactively proposing new capabilities to future-proof our systems and maintain competitive edge. Serve as the strategic liaison between business stakeholders and technical implementation teams—ensuring technology enables, rather than limits, business goals. Qualifications Bachelor's degree in Business, Information Systems, or a related field required; MBA or advanced degree preferred. 7–12 years of experience in enterprise product leadership— ideally in an IT services or consulting firm. Proven experience owning post-implementation product roadmaps and managing enterprise technology investments to high-impact outcomes. Deep functional understanding of Salesforce Sales Cloud and related CRM tools. Experience working with Applicant Tracking Systems (e.g., Bullhorn) and sales enablement ecosystems is strongly preferred. Demonstrated ability to lead cross-functional business transformation initiatives and deliver scalable, ROI-driven solutions. Strong executive presence and ability to influence without authority, collaborate across teams, and drive stakeholder engagement. Expertise in assessing business needs, prioritizing platform investments, and delivering technology that accelerates performance. Salesforce certifications (e.g., Administrator, Sales Cloud Consultant, Business Analyst) preferred. Success in This Role Will Be Measured By: Increased efficiency and automation across Sales and Recruiting workflows Higher user adoption and satisfaction with Salesforce tools Improved data-driven decision-making through optimized reporting Accelerated lead conversion and client engagement outcomes Measurable ROI on CRM and platform investments
About PTR Global PTR Global is a premier workforce solutions firm committed to enabling high-performance operations across Sales, Recruiting, and Strategic Services. Our approach is grounded in operational excellence, technology-forward strategy, and a culture of adaptability. We are trusted partners to fast-moving organizations nationwide, building systems and workflows that scale with growth and drive measurable business outcomes. Role Summary PTR Global is seeking a Lead Product Owner to own the continuous evolution of our Salesforce platform and its associated tools. This is a senior-level, hands-on product leadership role that focuses on post-implementation optimization, not new system deployment. You’ll serve as the central point of accountability for driving roadmap execution, aligning platform capabilities with business strategy, and delivering enhancements that improve efficiency, automation, and user experience across key teams — including Sales, Recruiting/Delivery, and Operations. The ideal candidate brings both business and technical fluency in Salesforce, has experience leading cross-functional projects, and thrives in environments where priorities shift quickly and impact matters more than bureaucracy. You’ll be empowered to shape the platform’s future while working closely with stakeholders, power users, and development partners. Key Responsibilities Lead the Salesforce product lifecycle post-implementation, with full ownership over feature planning, prioritization, and roadmap development. Serve as the voice of the business, gathering input from internal stakeholders, surfacing pain points, and identifying opportunities to streamline and automate workflows. Define and maintain the product backlog; translate high-level business goals into well-defined user stories and technical requirements. Collaborate with external development partners and internal teams to deliver enhancements, integrations, and updates on time and with measurable impact. Design, test, and refine user-facing solutions — including dashboards, reports, page layouts, and process flows — that improve usability and business intelligence. Track and report on product performance through adoption metrics, system usage trends, and efficiency gains. Maintain alignment with company-wide objectives by continuously reassessing priorities and business value of new initiatives. Champion change management and end-user adoption, providing communication and training where needed to ensure successful rollouts. Stay up to date on Salesforce platform innovations and recommend forward-looking capabilities that improve platform sustainability and effectiveness. Qualifications Bachelor’s degree in Business, Information Systems, or a related field. 5–8 years of product ownership or business systems experience, with a focus on Salesforce optimization. Hands-on experience translating business requirements into technical specifications and working with cross-functional delivery teams. Deep familiarity with Salesforce Sales Cloud; experience with reporting, dashboards, and workflow optimization is essential. Comfortable managing competing priorities and leading roadmap discussions in fast-paced, matrixed environments. Demonstrated success in driving adoption and engagement for enterprise systems. Strong communication and stakeholder engagement skills, especially when working with Sales, Delivery, and Operations teams. Salesforce certifications (Administrator, Business Analyst, or Sales Cloud Consultant) preferred but not required.
About PTR Global PTR Global is a high-performance workforce solutions firm that blends operational expertise with forward-thinking technology strategy. We support recruiting, sales, and delivery operations across the enterprise, helping organizations scale faster and work smarter. At PTR, we don’t just deploy platforms — we ensure they deliver measurable value through continuous improvement, automation, and adoption. Role Summary PTR Global is seeking an Enterprise Product Owner to lead the post-implementation strategy, optimization, and enterprise-wide value realization of our Salesforce platform. This role will become the primary business owner of Salesforce immediately following its launch, responsible for driving enhancements, user adoption, and ROI across Sales, Recruiting/Delivery, Operations, and other departments as the role evolves. This is a senior individual contributor position that combines strategic alignment with hands-on ownership of the Salesforce product roadmap. While you won’t be responsible for implementation delivery, you’ll take full ownership once the platform is live — ensuring it evolves in lockstep with business needs and becomes a lever for performance, automation, and growth. Key Responsibilities Own the post-go-live Salesforce product strategy, ensuring the platform is continuously improved to meet enterprise goals and drive measurable outcomes. Partner with Sales, Recruiting, and Operations leadership to identify inefficiencies, define business needs, and translate them into actionable platform enhancements. Build and manage a Salesforce roadmap that reflects cross-functional input and is prioritized for business impact, scalability, and user experience. Translate complex business objectives into user stories, functional requirements, and backlog items; lead ongoing backlog grooming and sprint planning. Act as the strategic connector between executive stakeholders, end users, and technical teams — ensuring Salesforce capabilities stay aligned with real-world workflows and strategic targets. Champion user adoption by helping teams understand and embrace Salesforce tools, workflows, and reporting. Monitor platform usage, satisfaction, and performance metrics; make data-driven decisions to refine system functionality. Collaborate with internal and external development partners to deliver high-quality, scalable solutions. Stay ahead of Salesforce releases and identify new features or integrations that could accelerate performance or reduce manual processes. Support change management, communication, and training strategies to ensure enhancements are adopted and understood. Qualifications Bachelor’s degree in Business, Information Systems, or a related field. 7–10 years of experience in product ownership, platform optimization, or business systems leadership, with a clear focus on Salesforce. Strong understanding of Salesforce Sales Cloud functionality, especially workflows, reporting, dashboards, and automation. Proven experience translating strategic business needs into scalable system improvements. Comfortable working with executive stakeholders and cross-functional teams in fast-paced, performance-driven environments. Experience leading platform optimization efforts after go-live (as opposed to net-new implementation only). Familiarity with Agile product methodologies, sprint planning, backlog management, and iterative delivery. Salesforce certifications (e.g., Administrator, Sales Cloud Consultant, Business Analyst) strongly preferred. Experience in the staffing, consulting, or workforce solutions industry is a plus.
About PTR Global PTR Global is a leader in providing innovative workforce solutions, dedicated to optimizing talent acquisition and management processes. Our commitment to excellence has earned us the trust of businesses looking to enhance their talent strategies. We cultivate a dynamic and collaborative environment that empowers our employees to excel and contribute to our clients' success. Job Summary PTR Global is seeking a US IT Recruiter based in India to support our expanding client base across the United States. This role has working hours aligned to US time zones and close collaboration with US-based stakeholders. The ideal candidate will have a strong background in sourcing and placing W2 consultants and managing full-cycle recruitment for technical roles in a fast-paced agency environment. Responsibilities Own the full recruitment life cycle for contract IT positions supporting US-based clients Partner with US Account Managers to align on hiring needs, priority roles, and client expectations Source qualified candidates using job boards (Dice, Monster, CareerBuilder), LinkedIn, and internal ATS Pre-screen candidates for technical skillsets, visa/work status, communication skills, and availability Submit 8–10 vetted and client-appropriate profiles each week with oversight from Delivery/Account Managers Maintain accurate and up-to-date records in Bullhorn ATS and VMS platforms like Beeline, Fieldglass, or Simplify Communicate effectively with candidates and consultants via phone, email, and messaging tools like Sense Coordinate interview preparation and manage post-interview follow-up and feedback Support onboarding, redeployment, and consultant relationship management across assignments Requirements Minimum 2 years of experience in US IT staffing, with strong exposure to W2 recruitment practices Bachelor’s degree from an accredited institution Proven ability to work effectively in alignment with US business hours and manage US client interactions Solid understanding of US hiring practices, tax terms (W2, 1099, C2C), and visa types (H1B, GC, USC, etc.) Proficiency in using Bullhorn ATS and VMS platforms (Beeline, Fieldglass, etc.) Strong written and verbal communication skills in English Reliable internet connection and a suitable remote working environment
About Pinnacle Group Pinnacle Group is a nationally recognized leader in workforce solutions, known for delivering high-impact staffing, talent management, and contingent workforce programs. We support some of the most respected companies across a range of industries through unmatched execution, deep industry knowledge, and a relentless focus on results. Our culture is built on performance, accountability, and collaboration—empowering our teams to solve problems, drive outcomes, and deliver value every day. Summary Pinnacle Group is seeking an Operations Manager to oversee critical operational functions that support our staffing business. This role will be responsible for auditing processes, managing renewals, ensuring compliance, and driving efficiency across financial and workforce management activities. The ideal candidate is highly organized, detail-oriented, and confident working in fast-paced environments with multiple stakeholders. This role requires strong proficiency in Excel, excellent communication skills, and the ability to collaborate across recruiting, delivery, and corporate functions to achieve operational excellence and client success. Job Description Audit rates and financial transactions to ensure accuracy and compliance with client and company standards Perform and oversee quarterly renewals, including documentation management and stakeholder coordination Maintain detailed and organized operational records for reporting and compliance purposes Gather, analyze, and prepare data to support quarterly business review (QBR) scorecards for clients Build and manage PowerPoint presentations that showcase client performance metrics and operational outcomes for QBR meetings Utilize Excel and other business tools to analyze data, monitor trends, and prepare operational reports Partner with recruiters, account managers, and corporate teams to ensure seamless operational support Serve as a point of contact for operational escalations, resolving issues with efficiency and professionalism Identify opportunities for process improvements and lead initiatives to enhance accuracy, efficiency, and scalability Support compliance with company policies, client requirements, and regulatory standards Collaborate across departments to anticipate operational needs and proactively implement solutions Requirements 3+ years of operations, compliance, or workforce management experience in staffing or related industries Strong proficiency in Excel (data analysis/reporting) and PowerPoint (client-facing presentations) Demonstrated ability to gather and synthesize data into meaningful QBR scorecards and reports Excellent communication and interpersonal skills, with the ability to build trust across internal teams and external stakeholders Strong attention to detail, organizational ability, and commitment to accuracy and integrity Experience auditing, managing renewals, or overseeing operational processes in a high-volume environment Proven track record of process improvement and cross-functional collaboration Ability to adapt to hybrid work schedules and thrive in fast-paced, team-oriented environments Why Join Pinnacle Group? At Pinnacle Group, you’ll join a high-performing team where operational excellence drives business success. We provide the resources, tools, and support for you to make a measurable impact every day, while also investing in your growth and development. If you’re ready to bring structure, efficiency, and leadership to our operations, Pinnacle is the place for you.
Job Description We are looking for a skilled Technical Recruiter with experience in US IT staffing , specifically supporting clients in the Banking, Financial Services, and Insurance (BFSI) industry. The ideal candidate should be familiar with end-to-end recruitment processes and have a strong understanding of technical roles and hiring practices in the US market. Key Responsibilities Handle end-to-end recruitment for IT positions within BFSI client accounts Source qualified candidates using job boards (Dice, Monster, CareerBuilder), ATS, and social platforms (e.g., LinkedIn) Conduct initial screening, assess technical skills, and shortlist candidates Coordinate interviews with clients and follow up on interview feedback Negotiate compensation, close offers, and ensure candidate onboarding Maintain relationships with candidates and clients for ongoing requirements Work with Account Managers and delivery leads to prioritize hiring needs Ensure compliance with US employment laws and client-specific policies Track all candidate activity in the ATS and maintain up-to-date records Required Skills and Qualifications 2 to 5 years of experience in US IT staffing or technical recruitment Experience recruiting for BFSI clients or technical roles in banking, financial services, or insurance domains Familiarity with various US work authorizations (H1B, GC, USC, etc.) Strong sourcing and screening skills using Boolean searches and ATS platforms Good understanding of IT skills and technologies (e.g., Java, .NET, Data, Cloud, DevOps) Excellent written and verbal communication skills Ability to work independently and manage multiple requisitions Comfortable working in night shifts (US time zones)
About Pinnacle Group Pinnacle Group is a nationally recognized leader in workforce solutions, known for delivering high-impact staffing, talent management, and contingent workforce programs. We support some of the most respected companies across a range of industries through unmatched execution, deep industry knowledge, and a relentless focus on results. Our culture is built on performance, accountability, and collaboration—empowering our teams to solve problems, drive outcomes, and deliver value every day. Summary Pinnacle Group is seeking a Resource Deployment Manager to lead the day-to-day management of our H1B employee program. This role is critical to ensuring the successful redeployment, compliance, and engagement of our H1B consultants across multiple client accounts. The ideal candidate must have prior experience in IT staffing or contingent workforce management and be confident navigating fast-paced, high-volume recruiting environments. This role will interface directly with recruiters, account managers, immigration teams, and consultants to drive program success and minimize bench time. Job Description Manage and support H1B employees throughout the full assignment lifecycle, from onboarding through redeployment Monitor timesheet activity to ensure H1B contractors are consistently working the maximum allowable hour Partner with recruiters and account managers to identify and align open client roles with available H1B consultants Serve as the primary point of contact for H1B consultants, providing regular communication, support, and career guidance Coordinate redeployment efforts to minimize bench time and increase utilization across accounts Collaborate with internal immigration teams to gather and manage all necessary H1B documentation and records Maintain compliance with immigration regulations and internal policies related to H1B employment Track program status, resource availability, and utilization metrics; provide regular reporting to leadership Anticipate redeployment needs and proactively engage with internal stakeholders to ensure smooth transitions Requirements 2+ years of experience in IT staffing or contingent workforce management is required Strong familiarity with H1B program requirements, employment regulations, and immigration documentation Demonstrated success managing consultant relationships, redeployment pipelines, and compliance processes Excellent communication and interpersonal skills; ability to build trust with both consultants and internal teams Highly organized and detail-oriented, with the ability to manage competing priorities in a fast-paced environment Proficiency with spreadsheets, CRM/ATS systems, and standard business tools Experience supporting high-volume recruiting or contractor management programs is strongly preferred Why Join Pinnacle Group? At Pinnacle Group, you’ll join a team that values high performance, strong execution, and clear results. We offer the opportunity to make a direct impact in a fast-moving environment where your work matters—every day. If you're looking to grow your career with a company that rewards accountability and supports professional development, Pinnacle is the place to be.