Customer Success Representative MantraCare

0.0 - 4.0 years

0 Lacs

delhi

On-site

As a Customer Success Representative, your role will involve collaborating with HR partners to understand their organizational needs and goals for employee wellbeing programs. You will assist in day-to-day communication and coordination with HR partners and employees, supporting the planning, coordination, and execution of wellness activities, webinars, and EAP initiatives. Your responsibilities will also include supporting the onboarding of new corporate clients and app users, as well as responding to user and client queries with empathy and accuracy via email, chat, or calls. Additionally, you will collaborate with psychologists, health experts, content, and operations teams to ensure the ...

Posted 1 day ago

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Cusstomer Success Representative MantraCare

0.0 years

0 Lacs

delhi, india

On-site

Location: In - Office Type: Full-time Role: Customer Success Representative Location:- A1/10, Block A, Paschim Vihar, Delhi Key Responsibilities - Collaborate with HR partners to understand their organizational needs and goals for employee wellbeing programs. - Assist in day-to-day communication and coordination with HR partners and employees. - Support the planning, coordination, and execution of wellness activities, webinars, and EAP initiatives. - Support onboarding of new corporate clients and app users. - Respond to user and client queries with empathy and accuracy via email, chat, or calls. - Assist in creating and maintaining service utilisation reports, feedback trackers, payment rec...

Posted 2 days ago

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