Project Support Officer (Contract to Hire)

Overview

We are looking for a proactive and client-focused professional who can act as a bridge between business stakeholders and internal delivery teams. The role involves understanding business processes, supporting client communication, and providing data-driven insights using tools such as Advanced Excel and Power BI. This position is ideal for someone with strong analytical thinking, good communication skills, and a keen interest in learning and growing in a dynamic environment.

Your role

Client & Stakeholder Management, Business Process Understanding & Support:

• Understand client requirements and translate them into clear business or functional needs.
• Participate in client discussions, requirement-gathering sessions, and follow-ups.
• Ensure timely and accurate communication with internal and external stakeholders.
• Understand end-to-end business processes and identify improvement opportunities.
• Support documentation of workflows, SOPs, and process maps.
• Assist in streamlining and standardizing processes across regions or teams.

Data Analytics & Continuous Improvement:

• Prepare & maintain reports and dashboards using Advanced Excel (pivot tables, formulas, lookups, data validation, etc.).
• Develop and support Power BI dashboards for management and client reporting.
• Support in decision-making through structured data and analysis.
• Apply basic analytical techniques to solve business problems.
• Support ad-hoc data requests and performance analysis.
• Continuously look for opportunities to improve reporting efficiency and data accuracy.

About you

• Minimum 2 to Max 6 years of relevant work experience in business analysis, client support, operations, or analytics roles.
• Experience working in a client-facing or stakeholder management role.
• Engineering Background / Diploma.
• Non-Engineering – BBA / BCA or any other bachelor's degree with Analytical exp.

• Strong verbal and written communication skills.
• Good understanding of business processes and operations.
• Advanced Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, formulas, data analysis).
• Working knowledge of Power BI (dashboards, reports, data modelling – preferred).
  Basic understanding of analytics concepts.
• Basic of Planning & Project control works. MSP/ P6 basic working knowledge.
• Analytical mindset with attention to detail.
• Strong problem-solving abilities.
• Quick learner with a positive attitude toward new challenges.
• Ability to manage multiple tasks and priorities.
• Team player with a proactive and ownership-driven approach.

Reward & benefits

Explore the rewards and benefits that help you thrive – at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life.

About AtkinsRéalis

We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.