Job Overview: SoftClouds LLC is looking for Project Manager with at least 8 years of experience as a Project Manager managing application solution implementations, software development, production support or a combination of these areas as part of a consulting or enterprise organization. This role is client-facing as well as internally facing and is the main day-to-day contact in managing the SoftClouds’ implementation team and supporting client projects and/or internal SoftClouds’ projects.
Required Skills and Experience:
- At least 8 years of experience, with hands-on project planning, execution, and management with a focus on
scope, schedule, budget and management of client satisfaction.
- At least 8 years of experience with industry standard SDLC based methodologies, including Waterfall, Agile and
Hybrid Waterfall/Agile approaches.
- Must have experience in managing projects implementing Oracle on-prem and/or Oracle Cloud Solutions, with at
least 3 full lifecycle implementations in the role of PM.
- Functional knowledge of one or more Oracle CX modules (e.g., Sales, Service, Fusion etc.), sufficient to manage
cross-functional implementation teams effectively
- Strong skills related to risk and issue identification and management of mitigating actions
- Experience in planning, execution, and management of Integration and UAT test events, with at least 2 different
projects performing the role of test manager.
- Background and prior experience managing teams as a Business Analyst, Functional or Technical Consultant,
Developer and/or QA tester with demonstrated advancement of increased responsibility and knowledge.
- Knowledge of and/or experience in performing and/or managing teams delivering Organizational Change
Management.
- Knowledge of and/or experience in performing and/or managing teams delivering Train the Trainer and/or End
User Training
- Experience in planning, execution, and management of Big Bang, Incremental and/or Phased releases, with at
least 2 different projects analyzing, producing, and managing a release plan
- Experience in planning, execution, and management of post Go Live production support, with at least 2 different
projects managing post-go live production support, the team and the processes.
- Experience in managing projects and teams across global locations and engaging via phone and/or text chat
with clients and/or SoftClouds’ team members during non-office hours.
- To provide weekly status reports and other communications to customers and act as a point-person for requests
for information and support. Work with dedicated TM’s, project leads for Project tracking and management
activities.
- Work with SoftClouds and customer teams to understand business requirements and main custodian of
BRD/Requirements / Traceability Matrix/ Business Analysis /Experience in business analysis, requirements
gathering, and solution design.
- Work with Customers and the Customer teams to schedule delivery of project milestones.
- Enforce professional work ethics and time management
- Work with TM/Project Lead / Scrum Master for task management and weekly status report preparation.
- Approval of all projects assigned associates times sheets
- Strong leadership and project management skills, with the ability to motivate teams and drive results.
- Experience in Project management role, preferably in a SAFe Agile.
- Familiarity with project management tools and methodologies.
Requirements
Qualifications:
- Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple
business and technology organizations with both client and internal SoftClouds’ teams.
- Mandatory: Must have experience in managing projects implementing Oracle on-prem and/or Oracle Cloud
Solutions, with at least 3 full lifecycle implementations in the role of PM.
- Functional knowledge of one or more Oracle CX modules (e.g., Sales, Service, Fusion etc.), sufficient to manage
cross-functional implementation teams effectively
- Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork,
innovation, and excellence.
- Demonstrated ability to build and maintain relationships by engaging business leaders to establish credibility,
solve problems, build consensus, and achieve objectives.
- Experience leading, motivating and managing various project and program team sizes, including internal and
external resources, while holding team accountable for performance.
- Strong experience presenting to executive sponsors and demonstrated communication skills, both written and
oral with technical and non-technical staff, all levels of management.
- Experience influencing and gaining buy-in from executive sponsors, team members, stakeholders, and peers.
- Experience working both independently and in a team-oriented, collaborative environment.
- Excellent communication (written, verbal and presentation) and interpersonal skills.
- Self-motivated and able to work independently and as part of a team, with the ability to adapt to change and
competing demands.
- Ability to perform other duties and responsibilities, as necessary.
