Professional Services Associate

0 years

0 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Job Description

Overview

At NetApp, we have a history of helping customers turn challenges into business opportunities. As part of our sales organization, your role will require a strategic blend of technical acumen and charismatic client engagement, ensuring that every partnership is nurtured towards it maximum potential. As a pivotal link between NetApp and our clients, your contributions will directly influence the growth and direction of our department, making a lasting impact on the organization's success. This is more than a job—it's a chance to be part of a team that values innovation, supports professional growth, and celebrates shared victories.

About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

Job summary

  • Partner with Services Sales and field sales to generate demand, drive sales velocity
  • Build relationships with District Managers (DMs) and Solutions Engineers (SEs)
  • Provide pre-sales expertise and help drive opportunities in early stages of the sale cycle
  • Help align PS services to solutions that meet customer technical and financial requirements
  • Partner with contracts, scoping and technical teams as required for the opportunity
  • Position complex and standard services for SAE and Engagement Desk proliferation
  • Full Sales lifecycle ownership (end-to-end)

Job requirements

  • Understanding of Storage and Cloud architecture in relation to customer data management and security
  • Professional and Managed Services portfolio understanding
  • Sales Processes, Sales Ops, Quoting, Forecasting
  • Customer Success Management
  • Service catalogue
  • Customer experience / Relationship management
  • Industry Knowledge
  • Ability to synthesize Customer business challenges and identify solution pathways leveraging NTAP products and services
  • 0-3 years of sales-related experience (or presales)
  • Professional Services background is a plus or preferred
  • Strong soft skills - comfortable leading group conversations with client teams (Mgr + Director level resources)
  • Microsoft PPT, Excel skills strongly preferred
  • Strong organizational skills and acute ability to multi-task
  • Self-starter, highly motivated and driven

Education

Completed Bachelors Degree or Masters Degree

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.

If you want to help us build knowledge and solve big problems, let's talk.

Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

Our values

Put the customer at the center. Care for each other and our communities. Think and act like owners. Build belonging every day. Embrace a growth mindset.


Benefits

Volunteer time off

40 hours of paid volunteer time each year.

Well-being

Employee Assistance Program, fitness, and mental health resources to help employees be their best.

Time away

Paid time off for vacation and to recharge.

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NetApp

Software Development

San Jose California

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