Product Testing & Support Executive Job

Job Description

About the job: As a product testing & support executive at Edgar Interactive, you will play a crucial role in ensuring the quality and functionality of our software and hardware products. Your expertise in MS-Office will be essential in thoroughly testing our applications and providing top-notch customer support. Join our dynamic team and be a part of creating innovative solutions for our clients. Key Responsibilities: 1. Conduct thorough testing of new software features and updates to identify bugs and inconsistencies. 2. Collaborate with the development team to communicate and resolve issues found during testing. 3. Provide technical support to customers via phone, email, and live chat. 4. Document and track customer issues and resolutions in our support system. 5. Assist in creating user guides and documentation for our software products. 6. Conduct training sessions for clients on how to use our products effectively. 7. Stay up-to-date on industry trends and advancements to provide insights and recommendations for product enhancements. If you are a detail-oriented individual with strong problem-solving skills and a passion for technology, we want to hear from you! Apply now to be a part of our innovative team at Edgar Interactive. Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Mangalore only are Computer Science Engineering students Salary: ₹ 2,00,000 - 3,20,000 /year Experience: 1 year(s) Deadline: 2025-06-02 23:59:59 Other perks: Life Insurance Skills required: MS-Office Other Requirements: 1. BCA / BSC computer science or electronics. 2. Diploma in computer science or electronics. About Company: Edgar Interactive is one of the largest providers of technology-enabled solutions in India for over 20 years. Edgar Interactive's cutting-edge smart devices, coupled with robust software, enable organizations to manage their last-mile transactions seamlessly and help in streamlining processes, ease data management, identify growth trends, and increase accountability and profitability. Since its inception in 2003, Edgar Interactive has enabled over 4,000 organizations across 19+ industries and, through continuous innovation, has firmly positioned itself as a pioneer.