Product Support API & Automation Testing - Banking (Loans, Deposits, A/cs & Payments)

You will be part of the Product Analysis and Customer Support (PACS) team at Temenos, where you will provide expert-level support to clients using Temenos products. This includes supporting clients during the implementation phase as well as live customers. Your role will involve managing all client support requests to ensure a seamless product experience and client satisfaction. Specifically, you will support Internet and Mobile Banking, as well as product development and production support for Australian banks and other financial institutions globally. Key Responsibilities: - Perform API testing (REST/JSON) and validate integration workflows - Implement and maintain test suites for functional, regression, and integration testing - Work closely with developers, BA, and QA teams to ensure high-quality banking product delivery - Troubleshoot defects, perform root cause analysis, and support release cycles - Collaborate in Agile ceremonies (planning, grooming, demos, retrospectives) Qualifications Required: - Solid experience with API testing (Postman, Swagger/OpenAPI). - Knowledge of Temenos T24 and automation tools is an added advantage - SQL skills for test data validation and backend verification - Strong communication and collaboration skills - Nice to have experience in performance testing (JMeter, k6) About Temenos: Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. With over 30 years of experience, we collaborate with clients globally to build new banking services and state-of-the-art customer experiences on our open banking platform. At Temenos, you will be part of an open-minded and inclusive culture, where you have the power to create your own destiny and make a positive contribution to the world of banking and society. Some of Our Benefits: - Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month - Family care: 4 weeks of paid family care leave - Recharge days: 4 days per year to use when you need physical or mental recharge - Study leave: 2 weeks of paid leave each year for study or personal development Please make sure to read our Recruitment Privacy Policy.,