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5.0 - 8.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs. Coordinate MD support team, manage VIP escalations and feedback, ensure service excellence, drive continuous improvement & align with client expectations. Customer Operations - Voice - Help desk role - ticket resolutionRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for HR domainTicketing tools (ServiceNow and Workday)Stakeholder ManagementReportingService Design Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
3.0 - 5.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Skill required: Social - Service Desk Non-Voice Support Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for 1. Excellent communication skills - Written & Verbal2. Tech proficiency and knowledge on AI platforms & tools3. Experience working in User issue resolution environment Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
3.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Adaptable and flexibleProblem-solving skillsAgility for quick learningAbility to work well in a teamWritten and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
3.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs. Provide white-glove support to MDs, manage sensitive requests & ensure high satisfaction.Customer Operations - Voice - Help desk role - ticket resolutionRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for Executive SupportDiscretionEmpathyHigh touch service orientationHR domainTicketing Tools (ServiceNow and Workday) Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
1.0 - 3.0 years
7 - 11 Lacs
Mumbai
Work from Office
About the Role We are looking for a Associate Product Manager who is passionate about crafting seamless, high-conversion user onboarding journeys in fintech. You will lead the end-to-end product experience from signup to activation, leveraging data, design, and tech collaboration to continuously improve the funnel. If you enjoy working on user-first digital products, solving real-world onboarding challenges at scale, and collaborating across functions to drive impact, this is the role for you. Job Description: The Associate Product Manager will be responsible for planning and executing product strategy across the onboarding lifecycle including funnel design, data-led experimentation, and close coordination with engineering and risk teams. You will ensure that our onboarding experience is simple, scalable, compliant, and effective in converting users into transacting customers. Key Responsibilities: Product Strategy & Vision Define and evolve the product vision for user onboarding and early lifecycle journeys. Use funnel diagnostics, user research, and competitor benchmarking to shape the roadmap. Balance user experience, compliance (KYC, risk), and operational scalability. Experience like payments experience is a plus. Key responsibility product prioritization and roadmap planning.
Posted 1 month ago
3.0 - 8.0 years
10 - 14 Lacs
Bengaluru
Hybrid
Were seeking a passionate Product Manager to join our growing Bangalore team. Who You Are Youre a self-starter who thrives in the fast-paced environment of a startup. You can take ownership of projects, see them through to completion, and wear multiple hats as needed. Youre customer obsessed. Understanding developer needs and pain points is your top priority. Youll leverage user research to constantly improve our product's functionality and user experience. Youre a product roadmap pro. You can translate business goals and user insights into a clear and actionable product vision. Youre a fast learner with a knack for communication. You can bridge the gap between technical and non-technical teams, effectively communicating with deep tech and research teams to understand complex concepts and translate them into actionable product features. What Youll Do Partner with engineering and data science teams in Bangalore to define the product roadmap. Conduct user research to understand developer needs and pain points. Develop and prioritize product features based on market research, user feedback, and business goals. Create clear and concise product specifications for the products functionalities (model orchestration, video processing, multimodal models). Define and track key performance indicators (KPIs) to measure product success. Own the user experience (UX) , ensuring a smooth and intuitive platform for developers of all skill levels. Collaborate with marketing and sales teams to create compelling product messaging and launch strategies. You bring the... 2-5 years of experience in product management, ideally in the software or technology industry. A strong understanding of the software development lifecycle. Experience in user research and user experience (UX) design. Excellent analytical and problem-solving skills. Strong communication and collaboration skills. Familiarity with Artificial Intelligence (AI) concepts, particularly computer vision.
Posted 1 month ago
1.0 - 6.0 years
10 - 20 Lacs
Mumbai
Hybrid
What we're looking for: Experience: Well number of years is just a number. We believe if you have worked in the right environment, you will have what it takes. But yeah, we do want a strong product experience Leadership: You enjoy leading from the front and value the stakeholder relationship Strategy: You can put a product vision & multi-year strategy that everyone can rally behind Execution: You can break down strategy into well-prioritised quarterly roadmaps & demonstrate execution excellence Data-backed decisions: You can ask the right questions & use data to make decisions Business Acumen: You enjoy building businesses & not just product features Technical Proficiency: You can participate with engineering teams to influence design & architecture Fun personality: People love working with you
Posted 1 month ago
4.0 - 7.0 years
10 - 20 Lacs
Mumbai, Ahmedabad
Work from Office
Overseeing the development, launch, and lifecycle management of pharmaceutical products, ensuring they meet market needs and contribute to business objectives Min. 4 to 7 yrs expereience required in PMT ( PHARMA ) strong communication, strategic thinking, market analysis, understanding of the drug development process, and the ability to lead and influence cross-functional teams
Posted 1 month ago
10.0 - 15.0 years
12 - 18 Lacs
Mumbai
Work from Office
Grade: - M7/M6 Job Role: Taking care of all the channel for TFE & managing OEM relationships Travelling extensively and understanding business needs and creating new business opportunities Interaction with various internal teams for cross sale product like GI, LI and CASA Exploring new business sourcing channels internally as well as externally for TFE business Interacting with existing business channels for business improvement and increasing penetration level. Motivating team thru different marketing activities and running R&Rs. Bring about digital changes thru market intelligence and bring about new technology for productivity improvement Work on adoption of new technology for improving efficiency of field team and improve turnaround time and cost saving. Lead team of Business intelligence unit -Liaising with respective internal data support team/s and publish dashboards & analytical support to business teams. Initiate project for automation and standardizations. Job Requirements: - Qualification MBA and/or Professional Degree in agriculture is preferred Job Knowledge and experience . Should be ready to travel extensively and should have good knowledge of rural market Should have at least 10-15 years of experience in product/ marketing and channel management & refinance business in particular Should be able to drive and work with a Team reporting Should be a Team player, Relationship person and should be ready to travel widely.
Posted 1 month ago
1.0 - 3.0 years
10 - 15 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Role & responsibilities Strategic Planning: Develop and implement strategic plans that align with CARE's objectives, collaborating with cross-functional teams to define clear goals and deliverables. Product Innovation: Identify and evaluate opportunities for new products and services, conducting market research to meet evolving client needs and market demands. Financial Analysis: Design and maintain financial models to assess the impact of various strategies and product initiatives, ensuring alignment with business objectives. Market Research: Conduct comprehensive analyses of industry trends, competitor strategies, and market dynamics to inform strategic decisions and identify growth opportunities. Growth Initiatives: Explore and assess both organic and inorganic growth opportunities, including mergers, acquisitions, partnerships, and alliances, to expand CARE's market presence. Stakeholder Communication: Prepare and present strategic plans, progress reports, and outcomes to senior management and key stakeholders, ensuring alignment and support for initiatives. Collaboration: Work closely with internal teams, including product development, sales, and operations, to ensure the successful execution of strategies and initiatives. Preferred candidate profile
Posted 1 month ago
5.0 - 10.0 years
5 - 6 Lacs
Bhiwadi
Work from Office
Role & responsibilities focuses on creating and bringing new interior products to market, from initial concept to final production . This involves market research, design, prototyping, testing, and collaborating with various teams. It also requires staying updated on industry trends, managing budgets, and ensuring the product meets quality standards and business objectives.
Posted 1 month ago
5.0 - 8.0 years
4 - 6 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
We're hiring an Online Promotion Planner with 5-7 years of experience in e-commerce & digital marketing. Strong analytical & communication skills required. MBA in Marketing or Similar. Location: Andheri (Office will shift to Vikhroli in few months) Required Candidate profile Experience- 5-7 years in Online business and Ecommerce Experience in Product planning, Product Pricing , Ecommerce and Promotion Planning Mail - sunidhi.yadav@cygnusad.co.in or 8591061941
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
Chennai
Remote
As we expand, we are looking for a Business Manager to help steer our growth, elevate operational efficiency, and align cross-functional strategies with our long-term vision. If you thrive at the intersection of business strategy and tech execution, we want to hear from you. Key Responsibilities Strategic Planning & Execution : Collaborate with leadership to design and implement business strategies, plans, and procedures aligned with short- and long-term objectives. Product & Platform Oversight : Work closely with product and tech teams to ensure alignment between business goals and product development milestones. Market & User Research : Analyze fintech market trends, identify growth opportunities, and drive user acquisition and engagement strategies. Performance Monitoring : Define KPIs and track performance across departments, reporting directly to founders and stakeholders. Stakeholder Communication : Act as a bridge between internal teams, external partners, investors, and regulatory bodies. Operational Management : Optimize internal processes for efficiency, scalability, and quality delivery across projects. Fundraising & Partnerships : Support investor relations, pitch preparation, and identify strategic partnership opportunities. Research: Ability to research different grants within India and outside India, funding options. Make applications as per the requirement. Key Requirements: Proven experience in business management, product strategy, or operations preferably in fintech, startups, or digital platforms. High EQ Strong understanding of financial products, digital finance ecosystems, or emerging tech Good at grasping people and concepts, AI first, ability to work with ChatGPT tools. Highly organized, with attention to detail and time management. Proficient in productivity tools (Google Suite / MS Office /Microsoft excel and exceptional powerpoint skills) Ability to multi-task, prioritize, and work under pressure Professional presence and a proactive attitude Trustworthy, discreet, flexible and reliable Please note that a qualifying task is part of the evaluation process. Once candidates submit their profiles, they will receive the task. Upon completion, the team will conduct one to two rounds of online interviews
Posted 1 month ago
5.0 - 7.0 years
7 - 9 Lacs
Rohtak, Gurugram
Work from Office
Job Title: System Executive Location: (Gurgaon/Rohtak) Educational Qualification: B.E or B. Tech in Mechanical / Electrical/Automotive Work Experience : 5-7 years in homologation (Specially Passenger Cars) Job Role: Inspection & Compliance Industry Preference: Automobile Job Requirement: In depth knowledge of automotive regulations, and homologation procedures, including type approval processes, CoP requirements, regulation roadmap. Experience in Coordinating homologation activities, including planning, testing, certification, report preparation and technical specification. Good understanding of vehicle systems, components, and their compliance regulatory requirements in vehicle safety (Active & passive), emission, electrical and other important regulations Good project management skills, with ability to prioritize tasks, meet deadlines and handle multiple projects simultaneously. Effective communication and interpersonal skills to collaborate with concerned teams, CFT etc. Attention to detail and accuracy in preparing and reviewing test reports and technical documentation. Understanding of upcoming Indian automotive regulations like (EV, Cybersecurity, ADAS, BNCAP etc.) Experience to prepare worst case criteria, test matrix and test checklist. Soft skills like positive attitude, team player, eager to learn, flexible approach & proactive. Job Responsibilities: Collaborate with internal teams, including design, engineering, Quality, Product planning, Production etc. to ensure that vehicles are designed and built in accordance with relevant regulations and internal design standards. Conduct comprehensive research and analysis of automotive regulations, staying updated with any change or updates that may impact homologation/ validation process. Develop and maintain project test schedule, ensuring timely completion of all necessary documentation and testing activities. Provide technical support and guidance to internal teams regarding regulatory requirements. Stay informed about industry trends, emerging technologies in automotive domain.
Posted 1 month ago
6.0 - 9.0 years
8 - 11 Lacs
Rohtak
Work from Office
Job Title: Homologation safety Testing Location: Rohtak Educational Qualification: B.E or B. Tech in Mechanical /Automotive / Electrical Work Experience: 6-9 years in Vehicle Safety testing Job Requirement: Expertise in Vehicle Safety Development & Homologation Testing: Skilled in both active and passive safety regulations, including IS 15986, AIS 184/185/188/191, IS 11948, IS 3028, AIS-98/99/100, AIS 133, AIS-151/152/153, and equivalent UNR export regulations. Comprehensive Test Procedure Knowledge: Proficient in preparing worst-case criteria (WCC) and conducting extensive hands-on tests, including pre-checks, instrumentation, vehicle preparation, validations, analysis, and reporting. Audit and Compliance: Experienced in conducting audits, analyzing test failures and ensuring compliance with industry standards and regulatory norms. Effective Communication and Interpersonal Skills: Strong communicator with the ability to collaborate effectively with stakeholders, including test agencies and senior management. Soft Skills: Exhibits a positive attitude, leadership, enthusiasm for learning, adaptability, and a proactive mindset. Microsoft Office Proficiency: Skilled in using Microsoft Office applications. VIII. Job Responsibilities Lead a team effectively in project planning and execution. Act as a compliance auditor in development and homologation testing to ensure adherence to internal standards and regulations. Collaborate with internal teams such as Design, Engineering, Quality, and Product Planning to ensure vehicles meet relevant regulations and internal design standards. Conduct thorough research and analysis of automotive regulations, staying updated with any changes that may impact the homologation/validation process. Develop and maintain the project test schedule, ensuring timely completion of all necessary documentation and testing activities. Provide technical support and guidance to internal teams regarding regulatory requirements. Stay informed about industry trends and emerging technologies in the automotive domain.
Posted 1 month ago
6.0 - 9.0 years
8 - 11 Lacs
Rohtak, Gurugram
Work from Office
Job Title: Homologation EV & Vehicle Performance Educational Qualification: B.E or B. Tech in Electrical /Mechanical /Automotive Work Experience : 6-9 years in Vehicle Electrical, Body chassis & Performance Job Requirement: Expertise in Electrical, Body, Chassis & Performance: Skilled in EV & Vehicle performance including AIS 038/039/040/041, AIS 102, AIS 004, AIS 008, IS:15796, IS:15804, IS:11827 etc., and equivalent UNR export regulations. Comprehensive Test Procedure Knowledge: Proficient in preparing worst-case criteria (WCC) and conducting extensive hands-on tests, including pre-checks, instrumentation, vehicle preparation, validations, analysis, and reporting. Audit and Compliance: Experienced in conducting audits, analyzing test failures and ensuring compliance with industry standards and regulatory norms. Effective Communication and Interpersonal Skills: Strong communicator with the ability to collaborate effectively with stakeholders, including test agencies and senior management. Soft Skills: Exhibits a positive attitude, leadership, enthusiasm for learning, adaptability, and a proactive mindset. Microsoft Office Proficiency: Skilled in using Microsoft Office applications. VIII. Job Responsibilities Lead a team effectively in project planning and execution. Act as a compliance auditor in development and homologation testing to ensure adherence to internal standards and regulations. Collaborate with internal teams such as Design, Engineering, Quality, and Product Planning to ensure vehicles meet relevant regulations and internal design standards. Conduct thorough research and analysis of automotive regulations, staying updated with any changes that may impact the homologation/validation process. Develop and maintain the project test schedule, ensuring timely completion of all necessary documentation and testing activities. Provide technical support and guidance to internal teams regarding regulatory requirements. Stay informed about industry trends and emerging technologies in the automotive domain.
Posted 1 month ago
7.0 - 12.0 years
14 - 19 Lacs
Chennai
Work from Office
Career Area: Technology, Digital and Data : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role DefinitionProvides day-to-day support to customers and field service staff in relation to product implementation, customization, questions, and problems. Responsibilities Coordinates with product development engineers to track and communicate design, development, support, and maintenance problems and solutions. Identifies, documents, and reports design, reliability and maintenance problems and bugs. Gathers and consolidates feedback from customers and field staff. Coordinates with field support specialists and customers to address and resolve problems and expand product usage. Answers customer and field support questions; provides guidance and support for product integration and infrastructure issues. Skill DescriptorsBusiness AnalysisKnowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders.Level Working KnowledgeAnalyzes the value of a business and its functions through the value estimation of assets. Applies the prerequisites to a project before starting the business analysis process. Collaborates with stakeholders, development teams, testing teams, etc., to deliver business solutions. Documents the business case to justify the requirements of time and resources of a project. Utilizes diverse analysis tools and methodologies to group different business activities based on shared characteristics or similarities. Decision Making and Critical ThinkingKnowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.Level Extensive ExperienceDifferentiates assumptions, perspectives, and historical frameworks. Evaluates past decisions for insights to improve decision-making process. Assesses and validates decision options and points and predicts their potential impact. Advises others in analyzing and synthesizing relevant data and assessing alternatives. Uses effective decision-making approaches such as consultative, command, or consensus. Ensures that assumptions and received wisdom are objectively analyzed in decisions. Effective CommunicationsUnderstanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Level Extensive ExperienceReviews others' writing or presentations and provides feedback and coaching. Adapts documents and presentations for the intended audience. Demonstrates both empathy and assertiveness when communicating a need or defending a position. Communicates well downward, upward, and outward. Employs appropriate methods of persuasion when soliciting agreement. Maintains focus on the topic at hand. Software Change Request ManagementKnowledge of software change request management; ability to manage software product change requests from customers, prospective customers, vendors, and internal staff.Level Extensive ExperienceDescribes methods for estimating costs for request fulfillment. Defines responses for non-standard or unsupported change requests. Contributes to the design and development of request process flow and templates. Clarifies description, components affected, need, cost estimate, risk, resources, status. Manages all aspects of the change request process. Researches new tools and techniques for monitoring product efficacy. Software EngineeringKnowledge of software engineering; ability to deliver new or enhanced fee-based software products.Level Working KnowledgeIdentifies considerations for product integration with multiple platforms and systems. Works with development or delivery of a software package or component. Describes phases, activities, deliverables and processes for a specific methodology. Works with structured documents for developing features, functions, plans and schedules. Describes software design practices, technologies, and considerations. Software Problem ManagementKnowledge of strategies, practices and tools for resolving software problems; ability to manage software problems in installed software products.Level Working KnowledgeDocuments resolution progress and provides feedback to customers. Describes issues and consideration for resolving problems involving other products or vendors. Works with tracking and resolving common types of problems for a product or product group. Describes actions, tools, and procedures for problem reporting, solving, and resolution. Cites examples of unusual problems; follows proper notifications and escalation procedures. Software Product Business KnowledgeKnowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.Level Extensive ExperienceParticipates in enhancing the sales process and expanding sales opportunities. Collects, documents, and maintains product functional requirements; makes recommendations. Supports and participates in major installations and customizations. Maintains and disseminates information on customer use and experiences. Has knowledge of all advanced business features and functions of the product. Relates experiences with unusual or non-traditional uses; assesses opportunities and challenges. User Acceptance Testing (UAT)Knowledge of UAT activities, tasks, tools and techniques; ability to design, implement and evaluate acceptance tests for end-users.Level Extensive ExperienceCompares and contrasts features and benefits of major acceptance testing frameworks. Critiques user acceptance plans for appropriateness and completeness. Develops approaches for acceptance testing following legal or contractual agreements. Monitors end-users in defining the testing environment and acceptance criteria; explains the importance of being actively involved in test designs and other testing phases. Applies user acceptance testing in typical software development scenarios. Consults on test strategies, components, processes, plans and approaches during the user acceptance testing process. This is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of essential job functions as that term is defined by the Americans with Disabilities Act. Posting Dates: June 16, 2025 - June 22, 2025 Caterpillar is an Equal Opportunity Employer. Not ready to applyJoin our Talent Community.
Posted 1 month ago
0.0 - 5.0 years
11 - 15 Lacs
Bengaluru
Work from Office
Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging areaThis is a unique opportunity for you to work in the Product team to partner with the Business. As a Product Owner on the US Digital Product team, you will act on behalf of the business and our clients to enhance workstreams supporting the Digitization process. Responsibilities include but are not limited to analyzing workflow processes, evaluating viable process alternatives, and development of business requirements and functional requirements for the resulting solution. The role will also support and participate in design, development, testing, and implementation of requirements throughout their lifecycle to ensure quality and on-time delivery. Primary focus of role will be on delivering a transformational authorities experience to enhance client onboarding and account opening. Job Responsibilities Drive daily execution of the area product priorities, analyze existing processes and systems, and engage appropriate product teams to make recommendations for improvements. Embody true client-obsession by identifying and leveraging user data, behavioral analytics, key performance metrics, industry trends, and various forms of customer and advisor feedback to craft designs and build the product roadmap. Invest in a deep understanding of the business opportunity and participate in user research to determine which initiatives and features to pursue. Gather requirements and write stories through interaction with stakeholders to create user stories and specify acceptance criteria. Understand product priorities, align the backlog of work for developing value in increments, manage prioritization of your product backlog, and present reports on progress, required decisions, issues, and solutions/path to green. Participate in product planning with the PO and area sprint planning. Drive X-LOB and stakeholder partnership for area product, and develop and maintain deep relationships with delivery partners, including senior leaders in the Business, Technology, Design, Operations, Servicing, Digital, and Control functions. Work closely with the development and testing teams to ensure the design is feasible, user stories accurately reflect the business need, test plans and scripts are complete, and the product is of high quality. Coordinate operational readiness across various teams to ensure proper communication, training, and procedural updates. Required qualifications, capabilities, and skills University degree holder (including MBA / CFA) and / or with minimum 7 years of professional experience in a similar capacity Experience working with an Agile team to gather business requirements, perform detailed analysis, and document user stories; as well as experience working with technology development teams during build and implementation phases Familiarity with Client Onboarding processes, toolsets, and documentation Proficient with Microsoft products including; Word, Excel, Access, Project, Visio and/or Change Mobilization Toolset Signavio, Alteryx, Xceptor Proficient in Jira and Confluence Preferred qualifications, capabilities, and skills Strong analytical skills, preferably with experience in writing business and functional system requirements The ability to manage expectations by establishing and meeting clear timelines, deliverables and milestones Utilization of data and user research to evaluate recommended solution Ability to communicate effectively with internal partners through verbal and written channels Ability to work well in fast paced/multi-tasking environment; be able to easily adapt to changes and adjust strategies as needed Strong time management skills; efficient and able to work under pressure to deliver multiple business demands on-time that also meet established high standards
Posted 1 month ago
8.0 - 10.0 years
20 - 25 Lacs
Gurugram
Work from Office
The role holder is responsible to understand global market, suggest solutions to their problems in terms of technology Business, present existing developed solutions (how these solutions will be helpful for them). Help in installing the software and training them. Responsibilities Outcomes / Project Management Governance Project Management Governance is the ability to execute projects by managing stakeholder engagement, resources, budgets and resolving problems and disseminate corporate policies, frameworks/guidelines to ensure that day-to-day business operations guard or are we'll protected against risks, threats and vulnerabilities Training and Capability Development Training and Capability Development is the ability to design and deliver effective training programs in order to develop desired skills and knowledge in the subordinates to achieve their goals. Risk Management Risk management is the process of identification, evaluation and carrying out decisions that will minimize the adverse effects of risk on an organization. It aims to reduce the probability or impact of unfortunate events and maximize the realization of opportunities. Business Case Development-Strategic Product Planning and Roadmap Business Case Development is ability to identify and articulate the business problem or opportunity, define project scope and objectives, and develop a financial and operational analysis to support the proposed project. Knowledge of Project Management Tools - Jira, Confluence Project management Tools are the specialised software s to execute projects by managing stakeholder engagement, resources, budgets and resolving problems Behavioral Competencies Result Orientation, Learning Agility, Collaboration, Customer Centricity, Change Agility, Innovation New Ways of Working, Strategic Thinking Qualifications Bachelor, Btech Preferred / MBA in International Business 8-10 years of overall experience (GET) Internal - Cross Functional Departments Project Team External - Vendor / Suppliers
Posted 1 month ago
3.0 - 7.0 years
9 - 13 Lacs
Noida, Bengaluru
Work from Office
Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma and is headquartered in Noida, Uttar Pradesh. Its investors include Softbank, Ant Financial, AGH Holdings, Elevation Capital, Berkshire Hathaway, T Rowe Price and Discovery Capital. About the team Being one of the largest payment platforms in the country, we aim to not only ensure a seamless experience, but also a delightful journey for our customers. We strive to enrich the customer experience by making every transaction transparent, honest, and hassle-free. The app product team ensures to deliver an outstanding user experience to the Paytm Customers by understanding the user, discerning their use patterns, and designing an app that meets their user's needs. About the role Are you someone who loves to build products and also gets curious about technology stack being usedHave you worked in technical roles at some point in your career and enjoyed them (be it software developer, engineering manager or architect)We are looking for Product Owners to enable delivery of high quality financial/payment products in a fast-paced, challenging, and creative environment. You will work with business heads and engineering partners to drive the strategy, roadmap, execution of a product area to build high quality products/systems. Expectations: We would expect you to hit the ground running, and approach your role with a growth mindset. You will be expected to communicate openly, make decisions by creating consensus, and drive a collective obsession about your feature or product. Bring consumer first mindset and work backwardsUnderstand consumer pain points and business imperatives to define product roadmap and strategy. GrowthFinding new ways to acquire users from inside and outside the Paytm ecosystem. Work with cross-functional teams such as User Research, UX Design, Engineering, Sales, Marketing, Finance, Operations to deliver high impact products Superpowers that will help you succeed in this role: MS or BS/ B.TECH in computer science or equivalent experience from top college Atleast 3 years in Product Management Superior organization, communication, interpersonal and leadership skills Must be a proven performer and team player that enjoy challenging assignments in a high-energy, fast growing and start-up workplace Must be a self-starter who can work well with minimalguidance and in a fluid environment Why join us A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! Location - Noida, Uttar Pradesh,Bengaluru, Karnataka,Mumbai, Maharashtra
Posted 1 month ago
5.0 - 10.0 years
16 - 20 Lacs
Noida, Gurugram
Work from Office
Product Management – Senior/Group Product Manager - Understanding of Lending collections systems is required. Experience - 8 - 12 Years Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: We are an end to end tech enabled credit platform providing seamless credit access to customers. Our capabilities extend from fully digitized customer on-boarding, seamless in-app to real times offers for We partner with financial institutions and leverage the insights we gather through our ecosystem design and offer innovative and customized financial products to our consumers and merchants. About the role: Are you someone who loves to build products and also gets curious about the technology stack being usedHave you worked in technical roles at some point in your career and enjoyed them (be it software developer,engineering manager, or architect)We are looking for Product Owners to enable the delivery of high-quality financial/payment products in a fast-paced, challenging, and creative environment. You will work with business heads and engineering partners to drive the strategy, roadmap, execution of a product area to build high-quality products/ systems. Expectation : Understanding of Lending collections systems is required. Working closely with business leads to understand product use cases, customer journeys, business applicability and impact of each use case. Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents, manage future roadmaps and deliverables. Make sure that clear, simple, and technically sound decisions are made. With your strong knowledge of different technology platforms in your vertical or in the company, we expect you to raise your hand when either any wrong design decision is being made or if similar function exists in other systems that could be reused. Ability to work with multiple stakeholders / senior management / cross-functional teams to influence them for quicker decisions, manage sudden technical roadblocks and be able to clear them. Lead product team processes (Agile/Scrum) and manage expectations and track roadmap regularly Be involved in what your team is building - Run edge cases, test products proactively and its features to provide feedback early in the cycle, make sure entire journeys are covered, and that product reporting exists to track KPIs for the product and its success (data-driven product management). Superpowers that will help you succeed in this role: Understanding of Lending collections systems is required. Bachelors degree in engineering, computer science and/or related field Professional experience in a product management or analytical role, Exp should be in between 8- 10 years, out of which minimum 5 years in product management Have an extreme bias towards action basically, you need to have the Get Shit Done attitude Solutions orientated within a high-energy and fast-paced work environment Exceptional customer experience intuition; demonstrated success in creating innovative and user-friendly products and customer-facing features Possess excellent oral, written, verbal and interpersonal communication skills. Why join us A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunitiesA solid 360 feedback from your peer teams on your support of their goals Compensation If you are the right fit, we believe in creating wealth for youWith enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! Location - Noida, Uttar Pradesh,Gurugram, Haryana
Posted 1 month ago
8.0 - 12.0 years
16 - 20 Lacs
Noida
Work from Office
Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. Its investors include Softbank, Ant Financial, AGH Holdings, Elevation Capital, Berkshire Hathaway, T Rowe Price, and Discovery Capital. About Telco Team: Thriving on innovation, One97 delivers Customer Communication, Up-Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. One97’s products and services are available on various models i.e. Capex, Opex & Revenue Share model as per the flexibility of Telco’ s. Our Key Offerings are divided into 5 broad categories as follows Entertainment Digital Platforms CVM Solutions Enterprise Services Financial Platforms One97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more. About the role Paytm is looking for a dynamic and results-driven Product Manager with 3+ years of experience to join our innovative team. You will have the opportunity to work on cutting-edge, Gen AI-powered audio and video call solutions, while playing a key role in shaping our telco product suite, including IVR, outbound dialers, SIP, and network layer integration. Key Responsibilities: Define and own the product roadmap for key areas of the ecommerce experience (e.g., checkout, personalization, search, mobile, etc.). Collaborate with cross-functional teams to ship high-quality features on time. Use data, research, and user feedback to prioritize features and improve UX. Partner with engineering to ensure scalable, performant, and maintainable solutions. Develop business cases and measure success through KPIs and OKRs. Champion the voice of the customer while balancing business objectives. Mentor junior PMs and contribute to product team best practices. Keep up with industry trends and competitor strategies to inform product decisions. Qualifications 5+ years of product management experience, ideally within the ecommerce sector. Proven experience working with Ecommerce-related products. Passion for new technologies and familiarity with communication solutions like IVR, Outbound dialler, SIP, Network layer integration etc. Strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment. Excellent communication skills and the ability to work with both technical and non-technical stakeholders. Why join us A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
Posted 1 month ago
4.0 - 8.0 years
17 - 20 Lacs
Noida
Work from Office
Title - Product Management - Product Manager - EDC (AI) Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are seeking a passionate and data-driven Product Manager/Sr. Product Manager to lead the development and scaling of IoT device solutions, including AI-integrated hardware such as Soundbox and EDCs . The ideal candidate should bring strong product instincts, cross-functional leadership, and experience in building AI-enabled user experiences at scale. Key Responsibilities Collaborate with business, design, and engineering teams to define customer journeys, drive hardware + AI use cases (e.g., AI bot integration, predictive device health), and enhance merchant experience. Understand IoT hardware architecture and AI capabilities such as NLP, speech-to-text models, and embedded intelligence to shape product direction. Define and manage detailed Product Requirement Documents (PRDs), balancing innovation with feasibility across firmware, cloud, and AI pipelines. Influence business stakeholders and cross-functional teams to expedite decisions and navigate technical roadblocks effectively. Drive product planning and execution through Agile/Scrum methodologies, aligning sprint goals with roadmap priorities and ensuring timely delivery. Leverage analytics, real-time device data, and ML models to identify user pain points, track health metrics, and proactively improve product engagement and uptime. Own product KPIs and continuously refine strategy based on merchant feedback, business impact, and market insights. Key Qualifications MBA or Bachelor’s degree in Engineering, Computer Science, or a related field. Minimum 4 years of experience in Product Management; additional 1–2 years working with hardware and software products is a strong plus. Good understanding of AI/ML applications in product workflows (e.g., voice assistants, AI bots, predictive diagnostics). Strong problem-solving, communication, and stakeholder management skills across tech, business, and design teams. Comfortable working in fast-paced, ambiguous environments with a strong bias for execution.
Posted 1 month ago
5.0 - 9.0 years
9 - 13 Lacs
Noida, Bengaluru
Work from Office
Title Product Management - Senior Product Manager-Travel Group: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma and is headquartered in Noida, Uttar Pradesh. Its investors include Softbank, Ant Financial, AGH Holdings, SAIF Partners, Berkshire Hathaway, T Rowe Price, and Discovery Capital. Travel Business Be a part of one of Paytm's fastest growing businesses - Travel. Travel was launched in 2016 and in less than 12 months we became India's 2nd largest online travel booking platform for Flights, Trains, Hotels and Bus tickets. Paytm's Travel business is entirely based out of Bangalore. We are like a 300-member startup within Paytm working in a fast paced environment. Our team comprises Product & Design, Engineering, Business and Customer Experience functions. Join us if you would like to work in a fast paced, agile, entrepreneurial environment where every day brings with it an opportunity for you to create a dent in the universe. Our Story Paytm Travel has revolutionized the travel industry - with a goal to empower millions of travelers who choose us as their preferred travel partner. We are no. 2 in the travel segment, in India, within a span of few years, which proves our capability and potential to become no. 1 in the near future. Being one of the largest travel platforms in the country, our aim is to not only ensure seamless, instant booking, but also a delightful journey. We strive to enrich customer experience by making every transaction transparent, honest and hassle free.To stay ahead of the curve, we are working aggressively towards our ambition to make travel affordable for all. With this customer centricity at our core, we strive to make Paytm Travel synonymous with a trustworthy travel partner. What You'll Do: Own the roadmap for a key consumer-facing product within the travel ecosystem Collaborate cross-functionally with design, engineering, and business teams to deliver features that resonate with users Engage in technical discussions, understanding system design and architecture to make informed decisions Leverage AI technologies like LLMs (e.g. GPT, Claude), retrieval-augmented generation (RAG), recommendation systems, and conversational agents to enhance product intelligence and personalization Balance speed and quality, prioritizing rapid iterations over perfection to meet market demands What We're Looking For: 5-7 years of product management experience in consumer internet companies Mobile product experience (Android, iOS) is a must, with a keen eye for user experience. Should be able to have brainstorming discussions with tech on flutter vs native app. Hands-on experience with AI agents or agentic AI frameworks (e.g. AutoGPT, LangChain, OpenAgents) is a significant plus Educational foundation in Computer Science or a related technical field (preferred), MBA from a top tier b-school is a plus. Excellent data analysis and insights skills – comfort with metrics, funnels, experiments, and decision-making driven by data Analytical mindset, with the ability to question business constructs and drive data-informed decisions Excellent communication skills, capable of articulating ideas and collaborating with diverse teams Why Join Us: Impact at ScaleInfluence products used by millions across India Innovative EnvironmentBe part of a team that's pushing the boundaries of travel technology Growth OpportunitiesPotential to contribute to our Flights product, allocating efforts based on business needs Collaborative CultureWork alongside passionate professionals in a dynamic, fast-paced setting Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! Location - Noida, Uttar Pradesh,Bangalore, Karnataka
Posted 1 month ago
4.0 - 8.0 years
8 - 12 Lacs
Noida, Bengaluru
Work from Office
Role Product Manager Group: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma and is headquartered in Noida, Uttar Pradesh. Its investors include Softbank, Ant Financial, AGH Holdings, SAIF Partners, Berkshire Hathaway,T Rowe Price, and Discovery Capital. Travel Business Be a part of one of Paytm's fastest growing businesses - Travel. Travel was launched in 2016 and in less than 12 months we became India's 2nd largest online travel booking platform for Flights, Trains, Hotels and Bus tickets. Paytm's Travel business is entirely based out of Bangalore. We are like a 300-member startup within Paytm working in a fast paced environment. Our team comprises Product & Design, Engineering, Business and Customer Experience functions. Join us if you would like to work in a fast paced, agile, entrepreneurial environment where every day brings with it an opportunity for you to create a dent in the universe. Our Story Paytm Travel has revolutionized the travel industry - with a goal to empower millions of travelers who choose us as their preferred travel partner. We are no. 2 in the travel segment, in India, within a span of few years, which proves our capability and potential to become no. 1 in the near future. Being one of the largest travel platforms in the country, our aim is to not only ensure seamless, instant booking, but also a delightful journey. We strive to enrich customer experience by making every transaction transparent, honest and hassle free.To stay ahead of the curve, we are working aggressively towards our ambition to make travel affordable for all. With this customer centricity at our core, we strive to make Paytm Travel synonymous with a trustworthy travel partner. What You'll Do: Own the roadmap for a key consumer-facing product within the travel ecosystem Collaborate cross-functionally with design, engineering, and business teams to deliver features that resonate with users Engage in technical discussions, understanding system design and architecture to make informed decisions Leverage AI technologies like LLMs (e.g. GPT, Claude), retrieval-augmented generation (RAG), recommendation systems, and conversational agents to enhance product intelligence and personalization Balance speed and quality, prioritizing rapid iterations over perfection to meet market demands What We're Looking For: 3 years of product management experience in consumer internet companies Mobile product experience (Android, iOS) is a must, with a keen eye for user experience. Should be able to have brainstorming discussions with tech on flutter vs native app. Hands-on experience with AI agents or agentic AI frameworks (e.g. AutoGPT, LangChain, OpenAgents) is a significant plus Educational foundation in Computer Science or a related technical field (preferred), MBA from a top tier b-school is a plus. Excellent data analysis and insights skills – comfort with metrics, funnels, experiments, and decision-making driven by data Analytical mindset, with the ability to question business constructs and drive data-informed decisions Excellent communication skills, capable of articulating ideas and collaborating with diverse teams Why join us : A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals. Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! Location - Noida, Uttar Pradesh,Bengaluru, Karnataka
Posted 1 month ago
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