Introduction
A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.
Overview
Your role and responsibilities
HashiCorp Cloud Platform (HCP) provides a unified, managed experience for organizations to deploy, operate, and scale across diverse cloud environments. As adoption grows, scale and performance are critical to delivering reliable, efficient, and predictable outcomes for customers. Ensuring that HashiCorp Cloud meets the demands of global enterprises requires robust performance engineering and a product mindset that prioritizes scalability and resilience.We are seeking a Product Manager to lead the strategy and execution for Scale and Performance across HashiCorp Cloud. This role will focus on building the frameworks, tooling, and insights needed to validate and continuously improve performance across HashiCorp Cloud assets, regions, and workloads. You will help ensure that HashiCorp Cloud delivers consistent, reliable experiences as customers scale their operations worldwide.
Responsibilities
Product Strategy and Vision
- Define and execute the strategy for scale and performance across HashiCorp Cloud, ensuring that enterprise customers can confidently grow without performance bottlenecks.
- Identify and prioritize cross-asset scalability challenges, performance risks, and platform dependencies.
- Partner with engineering and architecture teams to design performance validation frameworks, benchmarks, and KPIs that define at scale reliability for HashiCorp Cloud.
- Drive a unified perspective on performance across HashiCorp Cloud, ensuring scalability is integral to how new assets and services are designed.
Roadmap Prioritization and Delivery
- Own and maintain the roadmap for scale and performance initiatives, prioritizing improvements that reduce latency, improve efficiency, and enhance predictability at scale.
- Write and manage Product Requirement Documents (PRDs) to guide engineering teams in developing performance testing, automation, and reporting capabilities.
- Collaborate across engineering, operations, and platform teams to deliver measurable improvements in reliability and scalability across HashiCorp Cloud assets.
Customer-Centric Product Development
- Engage directly with enterprise customers to understand real-world scale and performance requirements.
- Translate workload demands (e.g., latency, throughput, multi-region failover, efficiency under load) into actionable product requirements.
- Partner with support, customer success, and field teams to validate performance outcomes and close gaps in customer experience.
Collaboration Across HashiCorp Cloud Teams
- Partner with HashiCorp Cloud asset owners to ensure new capabilities meet defined performance and scalability standards.
- Advocate for performance-driven design and testing across the product lifecycle.
- Ensure performance and scale metrics align with HashiCorp Cloud's platform-wide SLAs, SLOs, and compliance commitments.
Go-to-Market Support
- Collaborate with marketing, sales, and enablement teams to highlight HashiCorp Cloud's scale and performance strengths.
- Develop messaging, benchmarks, and materials that demonstrate HashiCorp Cloud's ability to meet demanding enterprise workloads.
Attributes We Look For in Product Managers at HashiCorp
- Humility: You listen to understand and collaborate effectively, recognizing the importance of community and teamwork.
- Curiosity: You're constantly exploring new ways to improve workflows and deliver value to enterprise customers.
- Ownership: You take responsibility for driving product success, balancing immediate needs with long-term strategic vision.
- Clear Communication: You can explain complex ideas simply and effectively, ensuring alignment across teams and stakeholders.
- Reflective: You embrace feedback and seek continuous improvement in your work and the products you manage.
Skills You Will Practice as a Product Manager at HashiCorp
- Defining the product roadmap and strategy for performance and scale across HashiCorp Cloud.
- Partnering with engineering and design to build frameworks that validate performance, efficiency, and reliability.
- Conducting customer research to understand workload demands and translate them into platform-wide requirements.
- Managing a product backlog to deliver high-impact features that strengthen customer trust.
- Enabling go-to-market teams with insights, benchmarks, and performance positioning.
Why Scale and Performance Engineering at HashiCorp CloudAs HashiCorp Cloud grows, scale and performance are fundamental to delivering the trust, efficiency, and resilience customers expect. By joining the Scale and Performance Engineering team, you will directly shape how HashiCorp Cloud delivers consistency and reliability at enterprise scale. Your work will empower customers to operate globally, knowing that HashiCorp Cloud can grow with them and meet their most demanding workloads.
Preferred Education
Master's Degree
Required Technical And Professional Expertise
- 3+ years of product management experience in cloud platforms, infrastructure, or enterprise software. Overall, 5+ years of demonstrated ability in other roles such as software engineering, DevOps, SRE, or similar.
- Familiarity with performance engineering, benchmarking, and scalability challenges in distributed, multi-tenant systems.
- Strong technical acumen with experience across cloud service providers (AWS, Azure, GCP), observability tooling, and modern performance practices.
- Proven ability to work with cross-functional teams (engineering, architecture, design, sales, marketing).
- Strong analytical skills with the ability to interpret performance data, identify bottlenecks, and prioritize based on customer and platform impact.
Preferred Technical And Professional Experience
- Familiarity with HashiCorp and IBM Products and Services
