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0.0 - 3.0 years
0 Lacs
thane, maharashtra
On-site
As a Customer Service Agent for the Australia Voice and Blended Process based in Thane, your primary responsibility will be to engage with customers via incoming calls, emails, and chats. You will address their inquiries related to billing, products, and services, as well as handle complaints, troubleshoot issues, and provide general information. Being a crucial member of the customer contact team, you will assist customers in resolving their queries, requests, and complaints. Additionally, you will educate customers about other relevant products, self-service options, and how to access information through online platforms or mobile applications. It is essential to maintain a professional de...
Posted 2 months ago
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