Product Documentation Lead

The Modern Data Company is seeking a Technical Writer to join our team in Indore/Hyderabad/Hybrid, India. As a Technical Writer, you will play a crucial role in creating and maintaining various technical documents such as user guides, developer documentation, knowledge base articles, and engineering materials. Your responsibilities will also include writing training materials for clients, partners, and internal teams, collaborating with product, engineering, and customer success teams to present technical information clearly, and defining and implementing documentation strategies. Key Responsibilities: - Create and maintain technical documents including user guides, developer documentation, and knowledge base articles. - Write training materials for clients, partners, and internal teams in various formats such as documents, videos, and distance learning content. - Collaborate with product, engineering, and customer success teams to ensure clear presentation of technical information. - Define and implement documentation strategies, including planning, tools, templates, and release notes. - Manage a small team of writers by assigning tasks, reviewing content, and ensuring quality and consistency. - Take ownership of content creation for complex topics such as APIs, architectures, and technical workflows. - Regularly update documentation to reflect product changes and ensure clarity and usability. Requirements: - Strong written and verbal communication skills with a clear and concise writing style. - Ability to understand technical information and explain it in simple terms. - Experience in creating technical documentation, training content, and instructional materials. - Knowledge of developer tools, programming basics (e.g., Java, Python), SQL, and cloud technologies like Kubernetes and CI/CD. - Experience using documentation tools such as help authoring software and version control. - Ability to lead documentation projects and mentor other writers. - 8+ years of technical writing or curriculum development experience (preferred). - Comfortable working in an agile environment and handling multiple tasks. Join us at Modern, where our core values of Humility, Empathy, Accountability, and Transparency guide us. We value individuals who are curious, problem-solvers, and have a vision for the bigger picture. If you are looking to make a significant impact and thrive in a competitive yet rewarding environment, Modern is the place for you. Benefit from our attractive compensation, ESOPs, and employee-friendly policies that ensure you create value for yourself while contributing to our success.,