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5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
The Adobe DALP Sales team is seeking a techno-functional Customer Success & Renewal Manager to join the customer success team in North America. As a trusted advisor, you will collaborate with customers to optimize their strategies and ensure their success throughout their lifecycle. This position plays a crucial role within Adobe's Digital Advertising, Learning, and Publishing Business Unit, requiring individuals who are quick learners, high-energy, data-minded, and tech-savvy with prior customer champion and consultative experience. Your responsibilities will include providing consulting services in TV Everywhere & D2C ecosystems, managing client relationships, presenting technical informat...
Posted 3 months ago
5.0 - 9.0 years
5 - 7 Lacs
Gandhidham
Work from Office
Drive product adoption, manage client relationships, and support sales growth. Oversee the product lifecycle, gather feedback, and enhance features. Use data to meet performance goals. Lead demos, implementations, and module expansions. Logistics experience is a plus.
Posted 3 months ago
2.0 - 6.0 years
0 Lacs
andhra pradesh
On-site
You will be based in Visakhapatnam, Andhra Pradesh, India, as a Product Consultant, where your main responsibility will be to assist clients in maximizing the value of our products and solutions. Your role will involve understanding the specific needs of customers, offering customized solutions, and providing necessary training and support to ensure successful adoption of the product. You will play a crucial role in bridging the gap between the product development team and customers, aiming to guarantee customer satisfaction and foster lasting relationships. Additionally, you will be expected to provide expert guidance on transforming ideas into products that align with market demands and ar...
Posted 3 months ago
5.0 - 18.0 years
0 Lacs
maharashtra
On-site
As a Product Marketing leader at Netcore, you will have the opportunity to lead a talented product marketing team and collaborate with cross-functional teams to develop unique product positioning, launch strategies, and enhance product adoption, awareness, and customer satisfaction on a global scale. Your role will involve defining the vision by creating product positioning, messaging, and value propositions that set our solutions apart in the market. Working closely with product, marketing, sales, and CSM teams, you will play a crucial part in making our enterprise SaaS product successful in the market. Your key responsibilities will include developing long-term strategies for product posit...
Posted 3 months ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
As the Manager of Global Product Commercialization, you will be responsible for leading the product sales and expansion function for Operational Reports. You will be in charge of the Sales P&L of one of the 5 regions, while also overseeing a team of ACS resources. Your key activities will include developing the Sales Pipeline, exploring new short-term and long-term white-space opportunities, identifying new use cases tied to customer pain points, engaging customers to demonstrate product value, and gathering customer feedback to influence product roadmaps. You will collaborate closely with other members of the Global Product Management team to ensure that product commercialization plans alig...
Posted 3 months ago
3.0 - 7.0 years
0 Lacs
andhra pradesh
On-site
You are an experienced Product Marketing Consultant responsible for developing and implementing effective marketing strategies to enhance product adoption and customer engagement. Acting as a liaison between product development and the market, you ensure that product positioning, messaging, and go-to-market strategies are in line with customer requirements and business objectives. Your role is tailored for individuals with a comprehensive knowledge of product marketing and a track record of achieving tangible outcomes.,
Posted 3 months ago
10.0 - 14.0 years
0 Lacs
indore, madhya pradesh
On-site
As an experienced Business Head, you will lead strategic sales efforts to expand reach within NBFCs, Fintechs, and the Banking Correspondent (BC) network. Your primary goal will be to drive business growth, forge partnerships, and align with the mission of expanding digital financial access. Your key responsibilities will include formulating and implementing business strategies targeting NBFCs, Fintechs, and BC networks. You will cultivate partnerships with industry stakeholders to drive product adoption, identify growth opportunities, and manage end-to-end sales processes to boost revenue. Collaboration with internal teams to develop tech-forward, customer-centric solutions will also be ess...
Posted 3 months ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
Job Description: Organizations everywhere struggle under the crushing costs and complexities of solutions that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. Theres another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver r...
Posted 3 months ago
3.0 - 6.0 years
8 - 12 Lacs
Bengaluru
Work from Office
What youll do Your core job is to own our customer relationships for our international customers and make them true fans of BiteSpeed. Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue. Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed. What makes you a good fit You care about delivering a service experience that parallels a Michelin star Italian restaurant. You genuinely like helping people and making them successful. You have 1+ years of work experience in managing international client onboarding(cust...
Posted 3 months ago
0.0 - 3.0 years
2 - 5 Lacs
Bengaluru
Work from Office
What youll do Your core job is to own our customer relationships, make them successful and fans of BiteSpeed Giving customers a delightful onboarding experience and helping them get setup for success Tracking product adoption for our customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth What makes you a good fit You care about delive...
Posted 3 months ago
3.0 - 7.0 years
11 - 15 Lacs
Bengaluru
Work from Office
About the role We want to keep our customers for life . To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with). We're now at a point where weve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for ...
Posted 3 months ago
2.0 - 7.0 years
8 - 12 Lacs
Bengaluru
Work from Office
We're now at a point where weve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team. What youll do Your core job is to own our customer relationships, make them successful and fans of BiteSpeed Giving customers a delightful onboarding experience and helping them get setup for success Tracking product adoption for our customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our custom...
Posted 3 months ago
0.0 - 3.0 years
2 - 5 Lacs
Bengaluru
Work from Office
What youll do Your core job is to own our customer relationships , make them successful and fans of BiteSpeed Giving customers a delightful onboarding experience and helping them get setup for success Tracking product adoption for our customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals , owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth What makes you a good fit You care about deli...
Posted 3 months ago
3.0 - 8.0 years
8 - 12 Lacs
Bengaluru
Work from Office
What youll do Your core job is to own our international customer relationships , make them successful and fans of BiteSpeed. Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue. Becoming a trusted product advisor for our international customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed. Managing cross-sells for new products and renewals , owning expansion revenue at an account level. Building the playbook for our international customer success function to scale for the next stage of growth. What makes you a good fit You care about delivering a servi...
Posted 3 months ago
4.0 - 9.0 years
13 - 23 Lacs
Bengaluru
Work from Office
We are looking for a data-driven and customer-obsessed Product Engagement Specialist to join our Product Solutions Marketing team. In this role, youll own the strategy and execution of in-app engagement initiatives using Pendo to drive user activation, product adoption, and long-term retention. You’ll collaborate closely with Product, UX, Engineering, and Customer teams to shape a best-in-class user experience through analytics,segmentation, and targeted in-app messaging . Key Responsibilities: Define, implement, and manage tagging strategies and analytics frameworks in Pendo to measure user behavior, feature adoption, and product engagement. Build and maintain real-time dashboards to surfac...
Posted 3 months ago
2.0 - 6.0 years
0 Lacs
indore, madhya pradesh
On-site
As a Customer Success Manager at AI Trillion, a leading Marketing automation- SAAS Company dedicated to revolutionizing the e-commerce industry, you will play a crucial role in ensuring the success and satisfaction of our SaaS customers. Your responsibilities will include guiding new customers through the onboarding process, driving product adoption, fostering strong relationships with key stakeholders, monitoring customer health, collecting feedback for continuous improvement, managing renewals, and advocating for customer satisfaction. In the customer onboarding phase, you will collaborate with the sales and implementation teams to understand customer goals and expectations, ensuring a smo...
Posted 3 months ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As the Investment Product Manager, you will be responsible for owning and evolving the investment products roadmap, specifically focusing on mutual funds. Your key responsibilities will include understanding the needs of advisors and distributors to create intuitive product experiences. You will conduct data-driven analysis to identify trends, performance metrics, and growth opportunities. Ensuring regulatory compliance and seamless integration with Asset Management Companies (AMCs) and backend systems will be crucial aspects of your role. Additionally, you will be required to conceptualize and execute campaigns targeted towards employees and partners to enhance product engagement and drive ...
Posted 3 months ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
The role at BiteSpeed involves focusing on customer retention and satisfaction to drive growth. As we aim to double our scale, your responsibility will include building strong customer relationships, ensuring customer success, and gathering valuable insights for our product team based on customer feedback. Your core duties will revolve around managing customer relationships, overseeing customer onboarding processes to provide a delightful experience, tracking product adoption to maximize customer value and drive revenue growth through upsells and expansions. You will also serve as a trusted product advisor, assisting customers in optimizing their usage of BiteSpeed to achieve the best possib...
Posted 3 months ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
About BiteSpeed: BiteSpeed is a Sequoia-backed SaaS startup dedicated to developing an AI-native Marketing, Support & Sales suite tailored for e-commerce brands. With a global presence spanning 50+ countries, we have established partnerships with over 3000 e-commerce brands worldwide. Along our journey, we have secured funding exceeding $5.5M with esteemed investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal, and more supporting our vision. You can learn more about us at https://www.bitespeed.co/ and explore our exceptional customer reviews at https://apps.shopify.com/bitespeed-fb-messenger-chatbot. Role Description: As BiteSpeed continues its impressive growth trajectory, we are ...
Posted 3 months ago
1.0 - 3.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Develop full understanding of the Apptio suite of products, including: The value proposition and sales messaging Best practices for deployment and maintenance Out of the box reports Support a set of accounts and drive product adoption, renewal and expansion Work with the Professional Services team to ensure all customers successfully complete the onboarding process and a seamless transition occurs to the Customer Success Team Understand Customer’s use cases and ensure that those asks are implemented by working closely with Product Managers, Engineering and Support teams. Ensure customers create an adoption/rollout plan to ensure they are confident in successfully socializing and embedding th...
Posted 3 months ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a Senior Engineer in Application & Engineering, your key responsibility will be to provide technical support to the sales team and customers. This involves conducting technical presentations, product demonstrations, and explaining the salient features of our products. Your role will require a Bachelor of Engineering or Diploma Degree qualification. Your skills should include a deep understanding of relevant products, proficiency in technical presentations, proven experience in technical sales and product demonstrations, as well as excellent verbal communication. You will be tasked with explaining the technical functionalities and benefits of our products to potential customers, collaborat...
Posted 3 months ago
3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Senior Engineer in the Application & Engineering department, you will be responsible for providing technical support to the sales team and customers. Your key tasks will include conducting technical presentations, demonstrating product features, and explaining the benefits of our products to potential customers. To excel in this role, you should hold a Bachelor of Engineering or Diploma Degree. You must possess relevant product knowledge, excellent technical presentation skills, and proven experience in technical sales and product demonstration roles. Additionally, strong verbal communication skills are essential for effective interaction with clients. Your primary responsibilities will...
Posted 3 months ago
4.0 - 7.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Develop full understanding of the Apptio suite of products, including: The value proposition and sales messaging Best practices for deployment and maintenance Out of the box reports Own a set of accounts and drive product adoption, renewal and expansion Be a strategic advisor, establish and build strong customer relationships Work with the Professional Services team to ensure all customers successfully complete the onboarding process and a seamless transition occurs to the Customer Success Team Understand Customer’s use cases and ensure that those asks are implemented by working closely with Product Managers, Engineering and Support teams. Ensure customers create an adoption/rollout plan to ...
Posted 3 months ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
We are seeking an enthusiastic Customer Success Manager to serve as a trusted advisor for our clients and guide them through the various stages of product implementation. Using a consultative approach, you will be responsible for planning and overseeing account relationships with a primary focus on product adoption and client success. Your key responsibilities will include owning the client journey from onboarding to adoption, renewal, and growth. As the end-to-end account owner for a specific set of accounts, you will have a keen eye for identifying opportunities for cross-selling and up-selling, as well as a proficiency for numbers. You will be accountable for driving up-sell and cross-sel...
Posted 3 months ago
10.0 - 18.0 years
30 - 45 Lacs
Chandigarh
Remote
Customer Success Center of Excellence Lead About the Role: Trantor delivers post-sales Customer Success as a Service for enterprise B2B SaaS companies, helping our clients drive Net Revenue Retention (NRR) growth and reduce churn through scalable, high-impact engagement. We are looking for a highly motivated and experienced Customer Success Center of Excellence Leader to join our growing organization. You will be responsible for shaping and executing the customer success delivery strategy , leading and mentoring a team of CSMs and CSEs, and driving excellence through best practices and continuous improvement . Your goal will be to create a proactive, value-led experience that enhances custom...
Posted 4 months ago
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