Procurement Analyst

Role & responsibilities

Analyst/Senior Analyst Procurement & Travel Amex & P2P

Shift Timings:

Experience: 10-12 years into P2P

Location: Thane

Work Mode: Hybrid

Reporting To:

Experience

• 10 to 12 years of experience in Financial Operations, Procure-to-Pay (P2P), Expenses/Corporate Card Administration, or Shared Services environments.
• Strong experience in exception management and financial control processes.
• Experience supporting process improvement, transformation, or automation initiatives.
• Exposure to ERP systems such as Oracle, SAP, or similar finance platforms.
• Advanced Excel and reporting skills required.
• Exposure to Power BI, Power Automate, Alteryx, VBA, Power Query, or other automation tools preferred.

Key Responsibilities

Operational Ownership

• Perform monthly operational activities including file uploads, data mapping, exception management, reconciliation, and reporting.
• Ensure all activities are completed in accordance with established SLAs, process controls, and compliance requirements.
• Support the resolution of complex operational issues and escalations.
• Drive process standardization and best practice implementation across teams and geographies.
• Identify process inefficiencies and recommend improvements to enhance service delivery.

Reconciliation & Financial Controls

• Investigate, analyse, and resolve reconciliation discrepancies and aged items.
• Conduct root cause analysis on recurring exceptions and control failures.
• Ensure data integrity, accuracy, and completeness across all assigned processes.
• Support audit requests and control reviews by providing required documentation and evidence.

Stakeholder Management

• Build effective working relationships with procurement teams and business users.
• Provide timely updates on operational issues, risks, and improvement opportunities.
• Ensure a high level of customer service and responsiveness to stakeholder queries.

Quality & Continuous Improvement

• Perform quality reviews and identify trends, gaps, and opportunities for improvement.
• Support the development and maintenance of process documentation, SOPs, and training materials.
• Drive standardisation and adherence to best practices across supported processes.
• Proactively identify operational risks and recommend mitigating controls.
• Identify opportunities to automate manual, repetitive activities within corporate card and P2P processes.
• Support development and implementation of solutions using Power BI, Power Automate, VBA, Power Query, Alteryx, or RPA tools.
• Monitor automation performance and recommend enhancements to improve efficiency and control effectiveness.
• Support User Acceptance Testing (UAT) for system enhancements, workflow changes, and automation deployments.
• Track and report productivity gains, control improvements, and operational benefits resulting from automation initiatives.

Reporting & Analytics

• Develop and maintain operational dashboards and performance metrics.
• Analyse trends across card spend, aged balances, exceptions, and service volumes.
• Support capacity planning and workload analysis activities.

Key Competencies

Technical Competencies

• Experience in Shared Services or Global Business Services environments.
• Oracle ERP / SAP / Finance Systems.
• Advanced Excel (Pivot Tables, XLOOKUP, Power Query, Data Analysis).
• Power BI and Dashboard Reporting.
• Automation Tools (Power Automate, VBA, Alteryx, RPA exposure).
• UAT and Change Management Support.

Behavioural Competencies

• Problem Solving and Analytical Thinking.
• Continuous Improvement Mindset.
• Attention to Detail.
• Customer Focus.
• Accountability and Ownership.
• Collaboration and Teamwork.

Additional Project Responsibilities

• Lead small-scale process improvement initiatives within the team.
• Support assigned automation and transformation projects.
• Assist in implementation of new controls, policies, and system enhancements.
• Support management with business cases for automation, reporting enhancements, and process redesign opportunities.