Process Specalist

Key Responsibilities:

• Process do quality check on HR transactions which may include
• o New hires including background checks drug tests direct deposit and tax transactions
• o Employment data changes
• o Terminations Retirements
• o Earnings deduction transactions
• o Pay by exception input
• Resolve and handle tier 2 3 transactional and administrative issues relating to areas such as leave administration wage statements unemployment claims benefits administration etc
• through comprehensive and accurate research within commitment guidelines
• Identify trends and high volume inquires that may indicate corporate wide issues get the team prepared to handle such high volumes at times
• Escalate non transactional production or interpretative policy issues promptly and according to established protocols
• Maintain report out on service level agreements
• Evaluated adequacy of current programs and recommended plan design changes and the addition of new plans
• Supervised legal financial and procedural activities
• Developed statistical and narrative reports analyzed programs effectiveness and complied with legal requirements
• Train and develop team members
• Provide both positive and negative feedback to team members
• Create developmental plans for each team member
• Recognize and reward quality performance and diversity
• Respond to escalated issues from associates HR professionals and HR managers

Additional Responsibilities:

• 3 4 years of experience in HR Administration process with at least 3 years in a large corporate environment