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Principal Technical Account Manager

10 years

Mumbai

Posted:16 hours ago

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Job Description

  • Engineering Graduate.
  • Minimum of 10 years of relevant hands-on experience as an Oracle DBA with proven project management capabilities.
  • Excellent core Oracle Database skill sets with hands-on proficiency across versions 11g, 12c and 19c.
  • Extensive experience delivering database performance tuning, major upgrades, cross-platform migrations, backup and recovery, and ongoing maintenance.
  • In-depth knowledge of critical database options including RAC, ASM, and Active Data Guard.
  • Strong incident and problem management skills with the ability to devise reliable workarounds during crisis situations.
  • Demonstrated leadership in planning, governing, and managing large, complex Oracle Database installations, migration projects, and customer engagements.
  • Proven ability to serve as a hands-on technical lead while directing project milestones and technical teams.
  • Excellent verbal, written, and stakeholder communication skills.
  • Collaborative team player with strong cross-functional coordination abilities.

  • Serve as the lead Technical Account Manager and technology authority across large customer engagements, providing both hands-on technical direction and overall project governance.
  • Plan, manage, and execute end-to-end database projects, including major version upgrades across 11g to 19c, complex platform migrations, and large-scale installations.
  • Oversee and deliver core DBA operations, covering database performance diagnostics, proactive tuning, maintenance schedules, and robust backup and recovery strategies.
  • Design, configure, and maintain high-availability and disaster recovery architectures leveraging core database options such as RAC, ASM, and Active Data Guard.
  • Lead incident and problem management efforts, identifying root causes and rapidly implementing workarounds during mission-critical crisis situations.
  • Define project milestones, track deliverables, manage risks, and coordinate cross-functional delivery teams to ensure on-time project execution.
  • Act as the primary technical point of contact for customer leadership, conducting operational reviews and communicating project status and technical solutions effectively.
  • Collaborate closely with customer engineering teams and internal stakeholders to drive technical excellence and maintain high customer satisfaction.

Skills Required

Oracle DBA Project Management Oracle Database Database Performance Tuning Backup and Recovery Problem Management Cross Functional Coordination Project Governance High Availability Disaster Recovery Project Execution Customer Satisfaction

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Job Type

Full Time

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