Principal Service Engineer

JPrincipal NetScaler Engineer - Citrix Platform & Infrastructure

Role Overview:

We are seeking a highly skilled and experienced NetScaler Engineer to join our Citrix Platform & Infrastructure Team. This role demands deep technical expertise i n managing and optimizing Citrix NetScaler environments (SDX, VPX, ADM, WAF) and supporting the infrastructure that powers our enterprise-wide Citrix estate. The i deal candidate will be a hands-on expert in load balancing, security, automation, and infrastructure integration across hybrid hosting platforms.

Key Responsibilities:

NetScaler Engineering & Operations

• Deploy, configure, and manage NetScaler ADCs (VPX/SDX), Citrix ADM service.
• Setup and maintain Load-Balancing, Content Switching, AAA, and Gateway Virtual Server configurations, including SSL/TLS Certificate Management.
• Execute firmware upgrades, vulnerability assessments, and security remediations.
• Implement Citrix Web Application Firewall (WAF) for critical applications.
• Manage high availability (HA) configurations and disaster recovery planning.
• Monitor and report on NetScaler performance, capacity, and availability.
• Conduct vulnerability scans and implement mitigation strategies.
• Standardize configurations to meet industry and internal compliance standards.
• Own and lead the technological elements and mentor junior engineers.
• Provide enablement and training on NetScaler best practices.

Required Skills & Experience:

• 10+ years of hands-on experience with Citrix NetScaler (SDX, MPX, VPX, ADM, WAF).
• Proven track record managing large-scale NetScaler deployments.
• Expertise in Citrix Access Gateway SSL VPN, Unified Gateway, SSL offloading & policies.
• Experience with deploying and managing NetScaler on different platforms including Azure.
• Strong understanding of Citrix infrastructure components and hosting platforms.
• Experience with automation tools and scripting (PowerShell, Ansible, Terraform, Python).
• Excellent troubleshooting skills and experience handling high priority, high impact incidents.
• Familiarity with correlated technologies like networking, storage, security, AD/authentication, GPOs, etc.