Role & responsibilities Communications activities: (30%): Develop and implement communication plans for EIT projects and initiatives. Create and distribute content via newsletters, emails, intranet, presentations, and Viva Engage. Translate complex technical information[NI1] into user-friendly language for non-technical stakeholders. Manage the P&T department's communication calendar to ensure timely messaging. Serve as a liaison between P&T and other departments to facilitate effective communication. Monitor stakeholder feedback to refine communication strategies and content. Maintain and update P&T content on the intranet and other platforms. Organize and facilitate P&T workshops, webinars, and training sessions. Support crisis communication efforts during Major Incidents or outages. Stay informed on Technology communication trends and best practices to enhance the department's efforts. Software Asset Management and Renewals (60%) Serve as a key player in managing software assets, ensuring compliance, cost-effectiveness, and efficiency. Utilize Power BI and Alteryx for data analysis and visualization to provide insights into software asset management. Collaborate with cross-functional teams to gather, analyze, and interpret software asset information. Manage and oversee the software licensing process to ensure compliance with legal and organizational policies. Track and maintain an inventory of software licenses and renewals, ensuring timely renewals to avoid lapses. Collaborate with P&T and procurement teams to forecast software needs and budget for upcoming license renewals. Educate and advise stakeholders on software licensing terms, usage rights, and compliance requirements. Develop and implement procedures for software audits to ensure compliance with licensing agreements. Maintain accurate records of software usage and licensing agreements for audit and reporting purposes. Identify opportunities to optimize license usage and reduce costs through consolidation or alternative solutions. Respond to internal queries regarding software licensing issues and provide guidance as needed. Stay updated on industry trends and changes in software licensing to inform strategic decisions. Process Improvement and Innovation (10%): Continuously evaluate and recommend improvements to software asset management processes. Experiment with different tools and methodologies to enhance efficiency in software asset tracking. Stay informed about industry trends and emerging technologies in software asset management Preferred candidate profile Educations & Professional Certification (Required and/or Preferred) Excellent organizational and time management skills in order to manage multiple / competing priorities to conclusion Work Experience At least 5 years of technical and creative writing experience Experience working in technology sector and/or with digital business solutions Technical skills & Specialized Knowledge Proactively anticipates and manages client expectations by: communicating expected timelines prioritizing activities and raising any issues or risks gaining consensus on what needs to be done Strong understanding of the complexities associated with financial reporting and governance within a large organization Experience in establishing, monitoring and reporting performance indicators and performing ROI analysis General Attributes Exceptional critical thinking skills and attention to detail. Excellence in customer service, positive, proactive can do attitude, strong interpersonal and communication skills Assertiveness to obtain completion of project tasks and next steps by team members that sit outside of Insights & Reporting or completely outside of Products & Technology Able to work independently with minimal supervision Excellent discretion when dealing with sensitive information. Flexible and able to work with a wide range of cultures, understanding social, economic and cultural differences between the stakeholders we work with A self-starter who is quick to learn and apply new concepts. Accepting and willing to take on both complex and simple tasks. Communication/ Interpersonal Skills Excellent English verbal and written communication skills with the ability to communicate effectively with senior managers and directors within the firm Demonstrates professional attitude, discretion, integrity and tact at all times Is attentive to detail and makes sure no balls are dropped and can manage in an ever-changing environment Customer/ Client Service Exceptional client relationship skills & understanding of client needs is required and proactively communicate with clients (internal & external) to meet deadlines. Self-starter who is able to manage their own time / work, work well under pressure, prioritize and meet tight deadlines. Stakeholder management skills, including navigating pushback, advocating for your ideas, and willingness to change course quickly Problem Solving/ Judgement/Decision Making Ability to prioritize, manage time, multi-task across many assignments, create deliverables and delegate to others as well as monitor their work for completion Accountability/ Impact of Decisions This individuals work will contribute to the high functioning team and ensure that all areas of the team are moving forward Decisions made by this role impacts their own work, further impact of error is mitigated Shift:2pm-11pm

Role & responsibilities Core Requirements: Experience using a Learning Management System / LMS Learning & Development experience in a global organization Able to independently identify issue(s) and the root cause(s) utilizing internal resources available, such as SOP, FAQs, internal guidelines, etc. Research, troubleshoot and document when providing customer support Demonstrate critical thinking and the ability to solve complex problems Uphold strong work ethics and business conduct Global mindset and the understanding of how that enhances customer service Business analytical skills exhibiting critical thinking, problem solving, decision making and data visualization Maintaining knowledge of current and emerging learning technology trends Ability to work independently Ability to coordinate effort Ability to direct and coach junior team members Preferred Knowledge/Skills: Knowledge of Cornerstone OnDemand (CSOD) LMS Knowledge of ServiceNow or a comparable ticketing system Understanding of NASBA rules Basic understanding of CPE requirements and the CPE awarding process Ability to deal with fast changing priorities Knowledge of Learning and Development systems integrations Knowledge of issue tracking and reporting Service-oriented mindset and ability to efficiently communicate with customers to achieve customer satisfaction Ability to assume responsibility over a target or result (ownership) Prefered but not required ability to analyze data and communicate data insights to execute the highest level of customer support (leveraging market leading tools such as Excel, Alteryx, Tableau, Power BI, etc.) Excellent technical writing skills Education/qualifications: Computer and Information Science, Information Management Systems, Analytics, Learning Analytics, Instructional Technology, Training and Development Knowledge of tools: Cornerstone OnDemand (CSOD),ServiceNow Key personal attribute: Good verbal and written communication skills, proven experience in the field of e-learn development, a strong portfolio of samples in eLearning and graphics, also any samples of basic media or media editing either as standalone or as part of eLearning examples, Living upto the PwC brand values" Shift: Night Shift(6.30pm-3.30 am)

Role & responsibilities Job Description :Demonstrates extensive abilities and/or a proven record of success in the following areas: Demonstrating agility and comfort in working across a variety of digital communications software products, including content management systems, collaboration platforms, social media platforms, with the ability to coach others if needed Creating and maintaining queries for social and online/digital listening Applying tags to content and data and managing tagging governance Gathering data from multiple digital communications channels (web, social media, earned media, email), and validating data for accuracy Creating and updating data subsets such as audience segments Using data storytelling, visualization and analytical, and communication skills to build insights deliverables like dashboards, reports and presentations Possessing excellent knowledge of MS Excel and BI tools such as PowerBI, Tableau, and Adobe Analytics Using news monitoring and social monitoring tools such as Talkwalker, Cision, Meltwater and Brandwatch to manage the daily monitoring process Using enterprise productivity tools including Microsoft Office Suite and Google platforms and other project management software Creating automations to streamline processes by using automation tools such as Alteryx and Power Automate preferred with willingness to learn additional analysis tools Understanding the evolving communications and media ecosystem, B2B communications, and analytical techniques Delivering work held to the highest standards of quality and accuracy to support data integrity Organizing and leading training sessions for team members on communications software Developing and deepening knowledge of communications principles and practices, technologies, and analytic practices through research- sharing insight with the team; Using business acumen, analytical, and problem-solving skills Navigating complexity and ambiguity, practicing resourcefulness to see things through; Supporting user access management for the team Utilizing project management skills to manage multiple projects at one time in a fast-paced environment and adapt to new priorities. Shift: 2pm-11pm

Role Responsibilities: Navigates highly sensitive/risky issues by communicating with stakeholders and people support teams to drive resolution Works with Senior Associates to enhance employee experience and provide oversight of Associates Identifies systemic issues and crafts remediation plan for future Ownership of specific product(s) supported, managing the stakeholder relationship Basic Qualification: Graduate Basic Knowledge/Skills: Demonstrates some knowledge and/or a proven record of success in the following areas: Understanding employee requests by using knowledge, effective research, probing questions and troubleshooting methods; Communication with leaders and stakeholders, managing the relationship and holding them accountable to internal contracts; Coaching of team members, providing feedback that is prompt and respectfully communicated; Make decisions and solving problems independently, expectation to consult with a supervisor on more difficult issues; Ability to identify common trends or opportunities utilizing data to suggest and enact proactive process improvements Empathy to understand and relate to customers' emotions and concerns. Can practice patience when dealing with frustrated or confused customers, allowing the representative to remain calm and helpful; Utilizing relevant technology, such as Genesys, Microsoft Office (Excel, PowerPoint, Word), Workday, ServiceNow and other firm sponsored web-based technologies; Clear and articulate written and verbal English communication skills with employees on complex and sensitive subject matter in manner; Time zone availability is important; Accomplishing several responsibilities in coordination of each other (i.e. researching an HR solution while conversing with an employee via phone or chat); Overseeing the resolution of high priority issues to ensure a timely, complete resolution that meets/exceeds customer expectations; Coordinating and communicating responses between technical teams and customers during the lifecycle of an issue. Preferred Knowledge/Skills: Demonstrates some knowledge and/or a proven record of success in the following areas: Experience working in customer service and/or a contact center, Human Resources or working with employees located in the US; Working with confidential data; Display a positive attitude. Seeking candidates who exhibit optimism, enthusiasm, and a willingness to go the extra mile to ensure customer satisfaction; Adapting to a rapidly changing environment or changing circumstances that can remain composed, and adjust their approach as needed; Maintaining performance metrics and managing queue of customer service requests in accordance with KPIs; Shift: Night Shift(9pm-6am)

Essential Duties and Responsibilities: Manage the work streams related to IT SOX compliance covering ITGC and IT Dependencies (ITAC, Interfaces, IPEs). Thorough understanding around ITGC domains such as Logical Access, Change Management, SDLC and Computer Operations. Exposure of testing IT Application Controls (Configurable, Non-configurable), Interfaces, IPEs, Data Migration and Platform Reviews. Provide technical support in the assessment, design, and implementation of ITGC requirements. Review control evidence for adherence to accuracy, completeness, and precision of control execution for all ITGC. Develop, implement, and test controls for new acquisitions and in-scope entities Work with control owners and operators to ensure quality, consistency, and operability of new and existing controls. Collaborate and build long-term relationships with key stakeholders in a fast-paced and matrixed work environment. Review test findings, facilitate the remediation of ITGC control gaps, and escalate possible critical issues to senior management within IT. Mentors and develops peer and Associates, monitors their work, and takes corrective action when necessary Builds and maintains strong peer relationships within the team and across the organization Coordinates work with External Auditors. Minimum Qualifications: Bachelors degree in Information Systems, Computer Science Engineering, or Finance Preferred B.E., B. TECH, M. TECH, MCA, BCA, CA, MBA Experience in technology audit, risk management, compliance, consulting, or information security Excellent knowledge of IT General Controls, automated and security controls. Knowledge of security measures and auditing practices within various operating systems, databases, and applications Experience in auditing financial applications, cyber security practices, privacy, and various infrastructure platforms such as Unix, Linus, Windows, SQL Server, Oracle Databases Knowledge and concepts of auditing of cloud platforms (AWS, Azure and Google Cloud) Experience designing continuous auditing and monitoring tools and techniques is a plus. Good understanding of CoBIT 5 Domains of Access Management, SLDC & Change and Computer Operations and Control Design and Testing of SOX IT General Controls (ITGC) and/or IT Application Controls (ITAC) Experience in identifying control gaps and communicating audit findings and control redesign recommendations to Management/Clients Knowledge of regulations impacting privacy, integrity, and availability of clients PII. Functional knowledge of major ERP suites (like SAP, Dynamics, Oracle EBS) Understanding of audit concepts and regulations Required overall experience in testing/reviewing and implementation of ITGC controls, CoBit 5 and developing COSO framework Candidates with 3-5 years of relevant experience in similar role, preferably with a “Big 4” or equivalent Chartered Accountant (would be added advantage) Certification(s) preferred: CA / CISA / CISM / CRISC / CISSP / ISO 27001 LA certifications

Role & responsibilities Job Description Job Function Overview The Data Engineer role in the Performance Comms team is responsible for expanding and optimizing data and data pipeline architecture as well as optimizing data flow and collection for cross functional utilization. The ideal candidate is an experienced data pipeline builder who enjoys optimizing data systems and building them from the ground up. They must be self-directed, driven and comfortable supporting the data needs of multiple teams, systems and products. What You will do Create and maintain optimal data pipeline architecture Identify, design and implement internal process improvements, automating manual processes, optimizing data delivery, re-designing infrastructure for scalability Design, develop and deploy high volume ETL pipelines to manage complex and near-real time data collection Work with the data management team and project leads to assist with data related technical issues and support infrastructure needs Preferred Knowledge/ Skills: Azure data engineer skills databricks, data factory, data lake, Azure sql db, synapse. Preferable: Informatica, Oracle and Azure DevOps. A successful history of manipulating, processing and extracting value from large disconnected data sets Familiarity with enterprise productivity tools including Microsoft Office Suite and Google platforms and other project management software Strong business and technical acumen Strong problem solving, communication and follow-up skills Ability to navigate complexity and ambiguity, practicing resourcefulness to see things through Identifying and keeping up with industry leading best practices in relevant technical domains About the team CommTech & Performance Comms: Wrangle and analyze data to produce intelligence and insights, guiding strategic decision-making and measuring our impact. Years of experience required 4-9 years Must have Azure Synapse, Databricks and SQL exp. Shift:2pm-11pm

Role & responsibilities Role Responsibilities Should know how to read, write and speak French language. Act as first point of contact for employee concerns related to HR matters through a variety of channels Caseworker with high level knowledge of all HR matters Solve on contact using knowledge and resources or direct to subject case matter expert Leverage firm resources and experience to build knowledge Escalate red flags to supervisors Consult employees on available self serve resources Minimum Degree Required: Full time Graduate Minimum Years of Experience: 1+ years Basic Knowledge/Skills: Demonstrates some knowledge and/or a proven record of success in the following areas: Identifying and understanding employee requests by using knowledge, effective research, probing questions and troubleshooting methods; Make decisions and solving problems independently, expectation to consult with a supervisor on more difficult issues; Ability to identify common trends or opportunities and can suggest proactive process improvements; Empathy to understand and relate to customers' emotions and concerns. Can practice patience when dealing with frustrated or confused customers, allowing the representative to remain calm and helpful; Utilizing relevant technology, such as Genesys, Microsoft Office (Excel, PowerPoint, Word, ServiceNow), Workday and other firm sponsored web-based technologies; Clear and articulate written and verbal English communication skills with employees on complex and sensitive subject matter in manner; Time zone availability is important. Shift timings-NIGHT SHIFT 8:00pm to 5am IST 6:00pm to 3am IST

Role & responsibilities This position plays a key role in understanding the requirements from the business perspective. This role will work closely with business product owners and technical teams to lead the analysis of problems faced by business users through collaborative discussions. This role is responsible for managing changes in requirements throughout the project lifecycle, always balancing scope with technical feasibility, and plays a lead role in quality assurance activities. Expectation is that there is a high emphasis on attention to detail and quality of documentation produced using a combination of experience, best practices, standards and an approach that aligns with the PwC SCO guidelines. To succeed in this position, he/she must be adaptable to change, an adept listener, influencer, negotiator and facilitator, competent at relationship building and conflict resolution, possessing superior oral and written communication skills. Key responsibilities include: Working closely with the business to identify and analyze core business processes and workflows (as is and “to be”) Conducting interviews and facilitating workshops with SMEs Development of procedural documentation as it relates to business processes Development of clear and detailed process maps and business requirements Identifying process improvement opportunities Identifying and documenting interim and future state processes and workflows Identifying issues and risks and their recommended resolution or mitigation Development of process test scripts as well as coordination and facilitation of end-to-end process dry run testing Transitioning to business users responsible for ongoing management and operation of business processes at end of project Working closely with the change manager to identify how the business processes and/or tools may impact the people aspect of change and provide support where required to ensure successful adoption and sustainability Working towards defined project deliverables, ensuring they are met within the identified project timeline and regularly reporting progress to the Project Manager and/or key stakeholders The Business Analyst/Process Analysis must be organized, disciplined and focused with the ability to effectively gain trust by understanding, empathizing and eliciting information from business SMEs and/or technical people to produce the applicable project deliverables. Qualifications Education/Experience: Bachelor’s degree or equivalent in Business Analysis related discipline Strong business acumen as well as proven experience working on business-driven initiatives Hands-on experience as a Business Analyst and on Agile projects with excellent business process mapping skills, process analysis, and process reengineering skills are essential Excellent experience in eliciting and developing business requirements. This includes managing changes in requirements throughout the project lifecycle, always balancing scope with technical feasibility, and plays a lead role in User Acceptance Testing (UAT) activities of programs Experience with problem solving methodologies such as Design Thinking, DMAIC, LEAN or equivalent will be considered an asset Strong analytical skills with a demonstrated ability to comprehensively analyze business processes and workflows Experience in mapping and documenting of interfaces between legacy and new systems Experience in facilitating workshops and conducting interviews using a variety of journey mapping tools The ability to lead and facilitate UAT and defect resolution sessions. This includes experience in creating end to end test cases/ scripts, tracking issues to resolution, and facilitating and coordinating UAT with business resources Solid experience in developing procedural documentation and presentations Experience in data and process modeling using modeling techniques and tools (such as Visio, MIRO, ERD tools, Balsamiq, Alteryx etc.), combined with solid experience with O365, Collaboration tools, and Gen AI tools. Nice to have RPA/Power Automate/Power Apps experience CBAP and CSM certification is a plus Ability and confidence to work closely with all staff levels, particularly senior level stakeholders or C level staff Proven experience managing business processes changes on complex projects (IT and business) from initiation through to implementation and hand off to the operations and support organization. This includes leading a team of analysts to accomplish the objectives Experience and/or understanding of organizational change management practices and business processes that address an organization’s change readiness Experience working within a waterfall and/or agile project management framework and related tools PwC Dimensions and Capabilities Stakeholder Partnership Ability to communicate effectively with staff at all levels of the organization Can present a point of view confidently and persuasively. Interacts effectively with the target audience to obtain buy-in on difficult issues or decisions Helps client identify the business value they are expecting and establish ways to monitor this throughout the life of a project/program to achieve benefits realization Is able to work with ambiguity in the initial stages of a project/program and clarify business objectives and scope through discussions with stakeholders. Assists the client in developing vision or concepts Business Knowledge Understands the interaction between business and process and technology and is able to identify opportunities for technology to enable process change Can identify and apply opportunities for using specific technologies to support business objectives Flexible and able to work with a wide range of cultures, understanding social, economic and cultural differences between the countries we work with Judgment Has excellent analytical, problem solving and decision making skills. Can translate complex problems into components and actionable objectives Can effectively identify and remove roadblocks in order to develops sound and creative ideas or solutions to client issues Can make recommendations that consider global convergence and divergence Participates in strategy or other management meetings with clients and recommends approaches and solutions Risk Management Assesses the potential impact of a solution, including process, organizational and technology changes • Ownership and Commitment Holds themselves accountable for exhibiting values of the organization Passionate to succeed. Acts as an advocate for the project Learning Agility Demonstrates a positive and proactive attitude towards change Self aware. Is open to constructive feedback and makes appropriate changes when required Committed to ongoing self learning and development Shift timing : 6pm - 3am Perks: Night shift allowance & cab provided

Role & responsibilities Senior Associate US Chief Data Office – Standards & Policies The Standards & Policies Team is a critical part of the US Chief Data Office (US CDO) organization, delivering strategic and operational support for the firm’s responsible use of data. The team develops policies and standards aligned to leading practices, provides consultation and advice at the practice and solution team level, and creates supporting documents such as refined process maps and data taxonomies. As a Senior Associate, you will support the strategic priorities of the US CDO as a whole and be an advocate for using data responsibly and effectively. You will have opportunities to collaborate within the US CDO and with colleagues in related functions. You will be primarily responsible for carrying out three functions of the team: first and foremost, you will collaborate with onshore and AC colleagues to process-map, refine, and improve US CDO capabilities. You will also support development and refinement of data taxonomies (for example, those mapping personal data attributes governed by external regulations or illustrating how different US firm cost centers relate to one another). Finally, time permitting, you will work with many US CDO colleagues to triage new data requests and maintain institutional knowledge on how US CDO responds to business demand. Preferred Knowledge/Skills: Demonstrates strong abilities and/or a proven record of success supporting a data governance program and serving customer needs by: Successfully developing and refining process maps with subject matter specialists (SMSs) in data governance and data management disciplines; Producing well-formatted, comprehensive, useful process maps using Visio, Miro, and comparable tools; Developing and maintaining taxonomies and comparable detailed records of institutional knowledge; Adeptly managing a portfolio of inquiries or cases; Managing contributions from project stakeholders from multiple disciplines in a complex or matrix organization; Possessing a basic understanding of leading data governance/information management practices; Building ongoing rapport and trust with colleagues of various professional backgrounds and levels of seniority; and Flexibly prioritizing a diverse set of tasks and projects as well as seeking managers’ input and escalating issues in a timely way. Shift:2pm-11pm

Role & responsibilities Activities to be performed: Understand client ask and deliver design as per the industry/Sector/requirement. Expert in design using MS Suite, Google Suite. Good knowledge of Adobe Creative Suite (Photoshop, Illustrator and InDesign is must) Create high-end value-added designs. Visualize and design proposals, presentations, brochures, infographics, mailers, banners. Create short PPT/GIF animations. Enhance the overall look and feel of standard documents. Understands brand and applies it effectively. Ensuring high standard of quality in deliverables. Work in a wide range of projects and collaborate with groups/teams Being proactive and ensuring timely completion of assigned work. Consistently demonstrate dynamics of a team player, who understands personal and team roles, contribute to a positive work environment, invest in team bonding, and proactively seek guidance, clarification and feedback. Bachelor's degree or equivalent/degree in multimedia or equivalent Proficient knowledge in Microsoft Applications (PowerPoint, and Word) Working knowledge of G-Suite (Google Doc, Google Slide, Google Sheet and Google Drawing objects) Proficient in Adobe Suite (Specially InDesign, Illustrator and Photoshop) Creative designer with 3-5 years of professional experience in graphic designing. Ability to comprehend instruction, visualize and convert content into meaningful visual presentation. Ability to work as reviewer (Good to have) Impactful design portfolio. Out of box creative thinking, eye for detail and adaptability to new design technologies. Ability to work independently with no or very little supervision. Capacity to work as reviewer post training Good communication skills (both written and verbal).

Role & responsibilities Key Responsibilities: 1. Proactive project management Work with Insight Solutions, CXO Centers of Excellence, and the Chief Data Office (CDO) to document and communicate project requirements. Work alongside business analysts to review and refine KPIs, ensuring they align with business needs. Practice proactive communication and upward management to keep projects on track. Collaborate with internal teams and developers to improve how third-party insights (e.g., D&B Hoovers, BoardEx, S&P Capital IQ Pro and Databook) are delivered. Work with technical teams to simplify data connections with data feeds and/or APIs, making insights easier to access for sales and account teams. 2. Workflow Automation & Optimization Help identify key insights from third-party data to support CXO strategies. Support efforts to streamline and automate data processes, helping to reduce manual work. Apply human centric design principles to improve adoption and ease of use for integrated insights. Work with stakeholders to identify opportunities for refining data-driven decision-making. 3 . Process Support & Innovation Train on and support our services in times of high demand. Contribute to initiatives that align with the Sales Acceleration Roadmap, helping to evolve the teams capabilities. Preferred candidate profile Ideal Skills & Experience: Interest in third-party data tools and their role in sales and account enablement. Strong project management and stakeholder collaboration skills. Experience working with CXO teams or sales enablement functions. Ability to interpret operational data from dashboards and data tools in partnership with business analysts and internal product owners. Familiarity with user-friendly design principles, workflow automation, or process improvement