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1.0 - 5.0 years
0 Lacs
raipur
On-site
You will be responsible for conducting comprehensive eye examinations to evaluate visual acuity, refractive errors, and eye health. Based on the examination results, you will recommend suitable eyewear solutions, such as eyeglasses and contact lenses. Your role will involve interpreting examination findings to determine accurate prescriptions for corrective lenses and providing personalized recommendations for lens options, coatings, and designs according to patients" needs and preferences. In addition, you will conduct contact lens fittings and evaluations to ensure proper fit and comfort for patients. You will recommend contact lens products and related accessories, such as solution and cases, to meet the individual needs of each patient. Collaborating with optical sales staff, you will assist customers in selecting frames, lenses, and accessories by offering technical expertise and product knowledge to facilitate informed purchasing decisions. Identifying opportunities to upsell premium lenses, coatings, and accessories based on patients" lifestyle and visual requirements will be part of your responsibilities. You may also cross-sell additional products or services, such as lens upgrades or eye health supplements, to enhance patient satisfaction and increase sales. Building strong relationships with patients through excellent customer service and personalized care will be crucial for this role. Following up with patients to ensure satisfaction with their eyewear purchases and promptly addressing any concerns or issues will also be essential. You will be expected to set and achieve sales targets for eyewear products, contact lenses, and related accessories, as well as monitor sales performance metrics and implement strategies to drive sales growth. To excel in this position, you must stay updated with the latest trends, technologies, and advancements in eyewear products and contact lenses. Conducting product training sessions for optical sales staff to enhance their product knowledge and sales skills will also be part of your role. Ensuring compliance with regulatory standards and professional ethics in all sales and optometry-related activities, as well as maintaining accurate records of patient consultations, prescriptions, and eyewear sales transactions, will be necessary. You will collaborate effectively with colleagues, including optical sales staff and support personnel, to provide seamless customer service and optimize sales opportunities. Communicating sales-related feedback, trends, and customer preferences to management will support strategic decision-making and business growth. This is a full-time position with a fixed shift schedule and opportunities for performance and yearly bonuses. A minimum of 1 year of relevant work experience is preferred, and the work location is in person.,
Posted 1 week ago
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